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Four months ago, the last Sumatran rhinoceros in Malaysia died and with its death, the species became extinct in this country. Scientists estimate that the rapid loss of species today is between 1,000 and 10,000 times higher than the natural extinction rate. This depressing fact is blamed on humans – population growth, consumption, habitat destruction and wildlife trade.

So it is humans who must do something about ensuring that what is referred to as ‘the 6th extinction crisis’ is diminished if not stopped. Individuals and companies are putting in efforts in various way and Volkswagen Passenger Cars Malaysia (VPCM) recently teamed up with local denim streetwear brand, Tarik Jeans, to raise funds and awareness for the endangered Malayan Tapir.

Modern Nostalgia - VW x Tarik Jean

An exclusively designed capsule collection, ‘Modern Nostalgia’, has been created which features key elements from both brands, where modern and iconic Volkswagen models are married with local classic and vintage design elements. The limited edition collection comprises of a variety of items such as T-shirts, caps, bandanas, tote bags, key chains and clothing patches.

Erik Winter, Managing Director of VPCM, expressed delight in being able to partner with Tarik Jeans on this cause. “A key pillar for Volkswagen is sustainability, and the group is investing heavily in this cause with over 500 sustainability projects worldwide. We are pleased to play our part in this meaningful project, and we will certainly not stop here as we will continue to explore ways to contribute to making a difference,” he said.

According to Afiq Iskandar, Founder & CEO of Tarik Jeans, the Malayan Tapir has always been part of the Tarik design aesthetics so much so that it was added as the brand’s logo (in addition to the main logo of the mamak ‘teh tarik’). “In commemorating Tarik’s 10th year anniversary, we are honoured to partner with an innovative global automotive brand such as Volkswagen. ‘Modern Nostalgia’ as a capsule collection speaks a lot about the archetypal Volkswagen models and Tarik’s penchant for the retro-futurism Malaysian design scheme,” he said.

Modern Nostalgia - VW x Tarik Jeans

About the Malayan Tapir
The Malayan Tapir is an endangered species here, together with the Malayan tigers, Borneo elephants or orangutans. As ‘gardeners of the rainforest’, the tapir plays a crucial role in maintaining the biological diversity of their habitat as they help disperse and fertilize seeds much needed for the reproduction of trees. It would be terrible to also lose them as we have lost the Sumatran rhinoceros.

Malayan Tapir

The Malayan tapir is the only Asian species native to the island of Sumatra, Peninsular Malaysia and Southern Thailand with a distinctive coat pattern. The tapir has a lifespan of up to 30 years, but agricultural developments and deforestation, being hunted for food and even sport as well as illegal animal trafficking have resulted in an alarming decrease in their numbers. It is estimated that there are less than 3,000 of them left.

Merchandise from the ‘Modern Nostalgia’ collection can be purchased via the Volkswagen and Tarik Jeans websites, Shopee, Zalora and at all Volkswagen authorized dealerships nationwide. 50% of all proceeds generated from the sales of this campaign will be donated to the Kenaboi Forest Reserve in Negeri Sembilan on World Tapir Day on April 27, 2020.

To locate an authorised Volkswagen dealership in Malaysia, visit www.volkswagen.com.my.

Click here for other news and articles about Volkswagen.

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Want to know more about the Volkswagen range in Malaysia? There are 23 authorised dealerships around Malaysia where you can view the various models. Better still, because Volkswagen Passenger Cars Malaysia (VPCM) believes that Volkswagen products are Better Experience than Explained, you should also go for a test-drive.

Until February 23, there’s also a 24th location you can check out Volkswagen models if you’re in the Klang Valley. VPCM is having the first Volkswagen Tour of the year at the 1 Utama Shopping Centre. The display of vehicles is at the Ground Floor of the Centre Court in the old wing, from 10 am to 10 pm.

VW Passat Elegance
2020 Volkswagen Passat Elegance

Models that are on display are the iconic Beetle, Vento, Tiguan, Golf R-Line and GTI as well as the new Passat Elegance which was launched just last month. A benchmark within its class, the new Passat has an updated 2.0TSI petrol engine and is the first front-wheel drive Volkswagen model in Malaysia to come with a new 7-speed wet clutch dual-speed gearbox (DSG).

Test-drives are also available at the venue and if you are convinced that you want to buy a Volkswagen, you can place a booking there. Customers who make a booking at the event will receive an additional RM1,000 petrol cash voucher on top of existing rebates.

If you really can’t get to the event or any showroom, you can still find out more about Volkswagen vehicles, services and offers in Malaysia online at www.volkswagen.com.my.

REVIEW: 2019 Volkswagen Tiguan 1.4TSI Highline

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Authorised Volkswagen dealers nationwide are having an Open House this Saturday (February 8) and they have offerings which follow the tradition of ‘wong’, Volkswagen’s Chinese New Year’s theme that focuses on the Chinese character “旺”. This means good luck and prosperity, which Volkswagen Passenger Cars Malaysia (VPCM) is giving to new and existing owners through rebates and aftersales offerings. And not forgetting a CNY feast complete with ‘yee sang’ and other exciting activities for the whole family.

Volkswagen Puchong

2020 VW Passat Elegance

The newly launched Passat 2.0TSI Elegance, priced from RM187,990, will be a highlight of the event. Featuring a redesign of the exterior and interior, improved connectivity and updated lighting signatures, it also comes with the first year of insurance coverage paid by VPCM (limited time only).

Another offering which comes with one year of insurance paid by VPCM as well as a year’s supply of petrol is with the Tiguan variant (Highline, JOIN and Sound & Style).

VW
Note: Savings applicable to all model variants. Monthly calculation based on 9-year H-P loan tenure with 10% downpayment and based on 2.5% interest rate. Subject to terms & conditions, while stocks last.

All new Volkswagen models come with 3 years of free scheduled maintenance, 5 years warranty with no mileage limit, and 5 years of complimentary roadside assistance.

VW engine

Existing owners are not forgotten
Volkswagen owners are also invited to book a slot for complimentary 20-point vehicle inspection while they are at the showroom. They can also enjoy up to 20% discount on batteries and tyres.

Those with free maintenance vouchers who spend a minimum of RM388 will receive a free fluid top-up consisting of coolant, windscreen cleaner and engine oil, while those without a voucher will only need to spend a minimum amount of RM488 to take advantage of the offer.

VCP (Volkswagen Care Plus) customers can enjoy the same with a minimum spend of RM288. This offer is subject to terms and conditions and is valid till February 29, 2020.

To locate a Volkswagen showroom in Malaysia, visit www.volkswagen.com.my.

Volkswagen owners can get more with VIP

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With more than 30 million units sold to date, the Volkswagen Passat ranks second to the Golf as one of Volkswagen’s most successful models. More significantly, this model (along with the Golf) has also been among the Top 10 bestselling cars of all time. That’s an achievement which makes it the most successful mid-size sedan worldwide.

Its widespread popularity could be one of the reasons why Volkswagen chose the model to be the first one to be assembled locally in Malaysia. That was in 2011 and since then, it has been a strong seller in the range.

VW Passat CKD
Launch of the first locally-assembled Passat in 2011 at the DRB-HICOM complex in Pekan, Pahang.

It’s still in its eighth generation and in March last year, an updated version was unveiled but the German market launch only began in September. It’s clear now that planning to assemble the new version, which is in the form of the Passat 2.0TSI Elegance,  must have begun some time back because just 4 months after going on sale in Germany, it is now launched in Malaysia.

That’s quite a quick development for a model that’s assembled locally as it normally takes 9 months or so (unless there has been advance planning) because of localisation of parts. In this case, Volkswagen must have worked closely with the local suppliers earlier so the model can be launched today.

Targeted enhancements for a proven design
At a glance, the new Passat seems to retain the familiar formal profile that is appropriate for an executive sedan as well as a family car. However, look longer and you will notice the subtle changes that give a sharper and more dynamic appearance. The enhancements have been targeted because the design concept is a sound one which won’t age quickly.

2020 VW Passat Elegance

2020 VW Passat Elegance

2020 VW Passat Elegance

The IQ Light Matrix LED headlights present a new lighting ‘signature’, complemented by front and rear sequential turn signals and a three-wing tail light design. An identifier of the 2020 version is the ‘PASSAT’ lettering that is now stretched across the rear end while at each corner are bold 18-inch ‘Liverpool’ alloy wheels.

2020 VW Passat Elegance

2020 VW Passat Elegance

New powertrain with 7-speed DSG
Under the bonnet, the new Passat is powered by a new 2.0TSI turbocharged petrol engine with an output of 190 ps/320 Nm. This goes to the front wheel through a new and improved wet clutch direct shift gearbox (DSG) which has quick shifting between 7 ratios. This is the first FWD Volkswagen model in Malaysia to come with a new 7-speed wet clutch DSG. The output may be high but the performance is balanced by efficiency that is reflected in the claimed 15.4 kms/litre fuel consumption, based on real-life driving data as defined by the WLTP (Worldwide Harmonised Light Vehicle Test Procedure).

Functional but luxurious too
Being a German product, there is the emphasis on functionality but a luxurious and stylish ambience is also created with an assortment of new materials and decorative design elements around the cabin. Updates include newly-designed door trims, a 30-colour (yes – thirty colours!) ambient lighting system, and a new leather multi-function steering wheel with a new ergonomic multifunction button pad for convenience and connectivity.

2020 VW Passat Elegance

The Passat is well known for its comfort and with the new one, there’s supple leather upholstery and 12-way adjustment for the driver’s seat. Coolness throughout the cabin on the hottest days is ensured by the 3-zone Climatronic air-conditioning system and if the sunshine is too strong, there’s now a power-operated roll-up rear sunshade.

2020 VW Passat Elegance

Better connectivity
‘Connectivity’ is commonly used nowadays and each carmaker tries to provide connectivity that is as advanced as can be. For the new Passat, there’s a new and improved 11.7-inch Digital Cockpit with its high-resolution display colour thin-film transistor (TFT) similar to that of a premium smartphone. Under any lighting condition, there’s absolute clarity for the 2D and 3D graphic display. A 6-view customizable screen offers a new level of personalization with over 30 variations.

2020 VW Passat Elegance

2020 VW Passat Elegance

The infotainment system has a 9.2-inch touchscreen and management can be by voice or gestures. The 3-view split screen is customisable to suit personal preference on what information is to be shown.

Android Auto is not mentioned by the wireless AppConnect with Apple Car Play is available in the new Passat for the very first time in Malaysia. Other connectivity options for mobile and audio streaming are Bluetooth and 3 illuminated USB ports. The USB ports are the new Type-C version which do not require a specific orientation for insertion of cables.

Enhanced safety
New for 2020 is Side Assist with Rear Cross Traffic Alert, complete with 180-degree detection range of up to 50 metres. This is specially useful when reversing out of a parking bay and the view is blocked by other cars. On the move, the Blind Spot Monitoring System constantly scans the area along both sides of the car up to 70 metres. If another vehicle or motorcyclist is detected but the driver might not be aware, warnings will alert him or her.

2020 VW Passat Elegance
Blind Spot Warning System

An added convenience is the new Tyre Pressure Monitoring System, with integrated sensors on all four tyres to monitor individual pressure readings based on user preference. This not only means your hands don’t have to get dirty checking tyre pressures but you also have peace of mind. In the case of a slow leak, you will be aware so you can check before the tyre gets damaged due to under-inflation.

“The new Passat features not only a technical update but a complete redesign of the exterior and interior, improved connectivity and updated lighting signatures. These advanced enhancements are executed, without any compromise on performance. This is what we believe today’s discerning customers are looking for,” said Erik Winter, MD of Volkswagen Passenger Cars Malaysia.

2020 VW Passat Elegance

Priced from RM187,990, The new Passat Elegance is available in 6 colours and 2 pearl finishes. The metallic colours are Aquamarine Blue, Manganese Grey, Reflex Silver and Tamarind Brown, while pearl-effect colours are Deep Black and a new Oryx White. Pearl-effect colours are available without any additional surcharge.

Visit www.volkswagen.com.my to know more about the new Passat and locate a showroom where you can test one.

https://www.piston.my/2020/01/02/pay-less-to-put-a-new-volkswagen-in-your-home-this-chinese-new-year/

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A year after officially announcing the end of its production, Volkswagen has produced a final tribute to the iconic Beetle. Taking the celebration of life to the world stage, the ‘People’s Car” is honoured in an animated short film entitled ‘The Last Mile’. It will debut during ‘Dick Clark’s New Year’s Rockin’ Eve with Ryan Seacrest 2020’ on an American TV station.

The animated film details the story of a boy whose major life events—from childhood to elderly age—are shaped and influenced by the presence of a Beetle. Fans of the classic-bodied car may recognize details of past advertising campaigns as well as pop culture references such as cameos from Kevin Bacon’s character in ‘Footloose’ and artist Andy Warhol.

Final tribute to VW Beetle

A rendition of ‘Let it Be’, the 1970 Beatles song, performed by the Pro Musica Youth Chorus serves as the soundtrack throughout the animation. The film ends with a not-so-subtle wink and nod to Volkswagen’s electrified future.

“The Beetle is easily one of the most recognizable cars in the history of automobiles,” said Saad Chehab, Senior Vice-President, VW brand Marketing. “Honouring it properly required a medium with just as much versatility and universal appeal as the car itself. While we chose the classic Beetle as the star of the animation, additional campaign components in Times Square honour the latter two generations of cars and their place and presence in American culture. We are proud of our past but our eye is on the future – hence our choice of New Year’s Eve to hint at our upcoming long-range EV and the 2020 Atlas Cross Sport.”

VW Atlas Sport and new logo (1)
The Atlas Sport SUV and the new Volkswagen brand logo.

Complementing the film’s debut during New Year’s Eve festivities in the USA, Volkswagen will adorn New York City’s Times Square with a celebration of films, messages, and hints at its future brand design, including the more modern Volkswagen logo. Utilizing multiple billboards and digital spaces, the future of the brand’s Drive Bigger messaging and images of the 2020 Atlas Cross Sport will be on full display as the clock ticks down to 2020.

Volkswagen unveils a new logo and brand design for new era

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As the electric car era approaches, it’s not just new types of vehicles that are needed but also supporting services, especially to recharge the battery packs. Unlike the petrol station network which is the product of many decades and has global coverage, battery recharging points and stations are only just beginning to be set up.

For companies that invest in recharging stations, there is a need to ensure sufficient demand and usage so as to get returns on their investment. That time is coming as the population of EVs (and also plug-in hybrids) rises and more vehicles need to be recharged daily.

Volkswagen is also exploring other approaches and has provided a glimpse into the future in which the search for charging stations becomes unnecessary. Instead, mobile charging robots will take over this task, going to the vehicle completely autonomously. After it is started via app or V2X communication, the mobile robot drives itself to the vehicle that needs charging and communicates with it.

Everything done autonomously
From opening the charging socket flap to connecting the plug to decoupling, the entire charging process occurs without any human interaction. The robot brings a trailer in the form of a mobile energy storage device to the vehicle and connects it. It then uses this energy storage device to charge the battery of the electric vehicle. The mobile energy storage device stays with the vehicle during the whole charging process. The robot, in the meantime, charges other electric vehicles. Once the charging service is complete, the robot collects the energy storage device and brings it back to the charging station.

“The mobile charging robot will spark a revolution when it comes to charging in different parking facilities, such as multistorey car parks, parking spaces and underground car parks because we bring the charging infrastructure to the car and not the other way around. With this, we are making almost every car park electric, without any complex individual infrastructural measures,” explained Mark Moller, Head of Development at Volkswagen Group Components. “It’s a visionary prototype, which can be made into reality quite quickly, if the general conditions are right,” he added.

Volkswagen Group Components is researching different approaches to the assembly of charging infrastructure and has already developed several successful products. The flexible quick charging station and DC wall boxes are already part of a future charging family. Customer-oriented, intelligent and flexible approaches to charging are at the centre of the research. Other innovative products such as the charging robot are currently being developed.

Volkswagen

Autonomous, compact and flexible
The prototype consists of a compact, self-driving robot as well as flexible and agile energy storage devices, also known as ‘battery wagons’. When fully charged, these are equipped with an energy content of around 25 kWh each. A charging robot can move several battery wagons at the same time. With its integrated charging electronics, the energy storage device allows for DC quick charging with up to 50 kW on the vehicle.

The robot, which can move autonomously, is fitted with cameras, laser scanners and ultrasonic sensors. The combination of these systems not only allows the robot to carry out the charging process completely autonomously but also to move around freely in the parking area, recognising possible obstacles and to react to them appropriately. Depending on the size of the parking area or the underground carpark, several charging robots can be employed simultaneously so that several vehicles can be attended to.

Volkswagen

The mobile charging robot can be put to use in various ways. It isn’t just a robot arm that connects a car to a fixed charging station. Instead, drivers have the choice to park in any available space, independent of whether a charging station is free or not. The robot brings the charging station in the form of a mobile energy storage device directly to the vehicle.

For operators of different parking facilities this is a quick and easy solution to electrify every parking space. “This approach has an enormous economic potential,” said Moller. “The constructional work as well as the costs for the assembly of the charging infrastructure can be reduced considerably through the use of the robots.”

The compact design of the charging robot is perfectly suited for use in restricted parking areas without charging infrastructures, such as underground carparks. Even the well-known problem of a charging station being blocked by another vehicle will no longer exist with this concept.

VW ID.Charger
Owners can also install the ID. Charger, a unit developed by Volkswagen, in their homes.

36,000 places to recharge by 2025
The project is among Volkswagen’s initiatives to establish a charging infrastructure at many levels. Together with its dealers, the company aims to install a total of 36,000 charging points throughout Europe by 2025. A large proportion of these will be in public areas.

Volkswagen is also launching its own wallbox for home charging called the ID. Charger. And as a co-founder of the IONITY joint venture, Volkswagen participates in installing 400 fast-charging parks on major European highways. Medium-term, charging an EV is to become as easy as charging a smartphone.

Volkswagen owners can get more with VIP

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After a 2-month search, the Volkswagen “Win the Icon” contest reached its conclusion and it was Muhamad Rizal bin Sadiman, a 28-year-old school teacher from Perak who won a brand-new Volkswagen Beetle 1.2TSI.

The contest, which ran throughout the months of October and November, received over 800 posts and submissions of photos and videos of Malaysians test-driving their favourite Volkswagen models while documenting their experience. They had also to caption their submissions creatively with the hashtag #BetterExperiencedThanExplained.

Encik Rizal submitted a video of himself test-driving the Polo and Tiguan and said: “A Volkswagen is truly better experienced than explained. Safety is a top priority for me as I was involved in an accident two years ago where the brakes failed. In my submission video, I showcased how the Tiguan performs during emergency braking and I am very impressed.”

“The Polo is another favourite as we had one in the family and it is a sturdy pocket rocket. I am so thrilled and excited with this win. I can’t wait to drive my new Beetle around town and to school,” he added.

VW
A scene from the winning video on Instagram

Click here to watch Rizal’s winning submission on Instagram.

Cult object and design icon, the Beetle has captured the hearts and minds of the people in its 80 years of production. Sadly, after three generations, Volkswagen has decided to cease production of the iconic model, with the last unit being completed in July this year. This makes Encik Rizal of one the lucky few to own a Beetle before all the new ones are sold off. Of course, the Beetle will continue to remain a legend in the auto industry’s history.

How to get a brand new Beetle for free

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The seventh concept car of the Volkswagen ID. family has just been unveiled at the 2019 Los Angeles Auto Show and it’s called the Volkswagen ID. Space Vizzion. As the name intended, the vehicle defines a completely new segment by combining aerodynamic properties of a Gran Turismo with the ample space commonly associated with SUVs. (more…)

There was a time when the Volkswagen Golf was the de facto go to car if you wanted something cheap and reliable as your daily runner.

Today though, the Golf is far from cheap (in Malaysia at least), but for some, it is still the ideal day to day companion.

Price & Competition:

At RM178,110, this Golf 1.4 TSI R-Line with Sound & Style package is punching above its weight; it is up against some of the finest from Europe and Japan.

Take the new Mazda CX-5 Turbo for example, it offers more living room, more power and comes with the decades old seal of Japanese reliability. A seal trusted by many.

Then there is the BMW 1-Series, the entry-level pawn to the world of Bavarian motoring. The Golf may better in some aspects, but let’s face it, in Malaysia, a BMW holds a lot more bling-factor than VW when arriving at a family dinner party. That’s just how we roll.

What is it like?

There are many other great options in the market too that would happily thumb their nose at the VW. So, what’s the case for the Golf then?

A lot actually. As I found out after a couple of days with one.

I like its size for one. It makes it easier to “kung-fu” your way around traffic jams and snug into parking lots.

I also like the interior and its fine quality, decent leg and shoulder space. Maybe not for the rear passengers though as it can get quite cramped back there.

It is also surprisingly quiet at all speeds, something that I think is extremely important in modern cars. Find a car with great insulation and you will be one step closer to finding the perfect car.

What we like about it:

Features like cruise control are nifty to have, but it is features like a Speed Limiter that make my list of must haves in a car. Why? Well, I spend a significant amount of time on highways, and I sometimes involuntarily creep into speeds that will amuse the “pak ciks” sitting beneath the overhead passes. They have sent me a couple of letters telling me how they are such big fans of my speeding habits.

These days I prefer to set the limit and just let my mind wander. Speed guns have nothing on a car with a speed limiter.

Friends say I’m getting dull, but I have come to appreciate regular, negligible features such as an auto dimming rear view mirror, rear air-conditioning vents, dual-zone temperature control. In fact I appreciate these features so much that anything lesser just doesn’t cut it anymore.

And there’s also features like the app-connect smartphone connectivity that launches either the Apple CarPlay or Android Auto applications, depending on which part of the never ending apple vs android war you are aligned to.

You access these apps via a 12.3-inch high-definition touch screen display that seems more like an on-board computer screen than an entertainment unit. Which is a good thing, simply because you spend so much time in a car that entertainment and the way you access it is important. You could have 500hp under your right foot, but when you’re stuck in traffic all that power is useless. A good entertainment system though goes a long way, traffic or not.

And this particular model with its sound and style package has quite a bit of entertainment to offer since it comes with a 300W Helix sound bar placed in the booth (seen below). This gives you rich bass that wouldn’t be out of place in a Dr Dre rap video, and makes you want to take the long way home since you would probably want to spend more time with your 90s hip-hop playlist.

The package also gives you aluminium sports pedal and side scuff plates, but the sound bar is easily the coolest part about this package. If you don’t mind the RM4,000 premium over the standard golf and don’t mind sacrificing some space in the booth, spend on the Sound & Style package.

Engine, Power and Performance:

When it comes to driving it, the Golf offers a plush ride, dull but precise handling and an aura that matches its expensive price tag. Of course not as indulging as its elder siblings, the GTI or the R, but there’s always a little hint that it wants to play  behind all that vanilla character. Perhaps it is the R-line specific design with the rear spoiler, sill extension and 17-inch wheels, or perhaps it is the way it holds on to its gears in Sport mode, and lets you ride the wall of torque just the way a classic hot hatch would. Either way, there is a fun side to the Golf, but it runs out of breath pretty quickly.

That’s not to say that it is a sports car on a budget since the 1.4-litre TSI engine only makes 150PS (147hp) and 250Nm of torque. But to make it feel sportier than it really is, it offers three driving modes – Sports, Normal and Eco – and another called Individual that lets you customize how the steering feels, how quickly the throttle responds to your foot and how quickly the seven gears shift. It doesn’t do anything to the suspension though, so you could ask the car to be at its sportiest, but you can’t do anything about its softish suspension, which kinda takes the fun away.

Sportiness may not be part of this Golf though, but fuel economy definitely is. It’s 50-litre tank capable of taking you past the 600km mark depending on whether you tickled the pedal or consistently stomp the hell out it.

Should you buy it?

So why isn’t such a well-sorted car enjoying brisk-er sales in Malaysia?

When it comes to the asking price, the Golf sits in a rather awkward position. It sits in a spot where buyers who have the money are willing to pay the RM50,000 or so for a Mercedes-Benz or a BMW. Because that amount translates to just a few hundred Ringgit in monthly installments and just a few thousand more in downpayment. So why the hell not?

But that’s probably the only case against the Golf considering there really isn’t much not to like.

You could argue that its rather expensive for a hatchback, but that would be missing the point of a modern Golf. It may have been go-to car for cheap and cheerful cars once upon a time ago, but the Golf has grown up to be one that pampers and indulges your senses in a way only a continental car can. And that means forking out more money.

But then again, if you don’t give a damn about the brand like some of us and would get a Golf because you like well-engineered cars, I’d say hold back a little longer and go for the complete package instead – the GTI. That’s where things get serious very quickly.

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In Malaysia, as in most countries, it is a legal requirement to have a vehicle registered and roadtax paid annually plus there must be insurance coverage, in order to drive on public roads. Those with very old vehicles may opt to save on insurance premiums by buying cheaper third-party coverage, which pays compensation only to other parties in the event of an accident. They will not be able to make claims for damage to their own vehicle.

For those with relatively new vehicles, comprehensive insurance coverage is usually chosen. In fact, if the vehicle is under a H-P loan, it is a must as the bank needs to be assured it will be compensated if the vehicle is stolen or written-off in an accident. This covers not only third-party compensation but also provides for compensation for loss of the vehicle or repair costs to restore it after an accident.

Volkswagen Puchong
The Volkswagen Insurance Plan (VIP) is available from all authorised Volkswagen dealers in Malaysia.

Of course, just like other types of insurance (health, life, house, etc), you buy insurance hoping that you never have to call up the insurance company to make a claim. But, apart from being a mandatory requirement for vehicles, it gives peace of mind that you are ‘covered’. Should you one day have an accident or the vehicle is stolen, you will be so glad that there is compensation for the loss and you don’t have to pay yourself.

Exclusively for Volkswagen owners
Generally, comprehensive insurance policies for motor vehicles offer similar benefits which focus mainly on compensation in the event of loss or damage. However, Volkswagen Passenger Cars Malaysia (VPCM) believes that its customers deserve more and working with a group of leading insurance companies, it has formulated the Volkswagen Insurance Plan (VIP) exclusively for Volkswagen owners.

VIP
Owners of older Volkswagen models can also enjoy all the extra benefits of VIP.

VIP is just one of the elements in its Volkswagen Cares commitment to give the best to every customer. Whether you are owning a Volkswagen for the first time or have one which has been a trusted member of the family for years, VIP is available with its enhanced benefits that go beyond just compensation. VIP is available only from authorized Volkswagen dealers in Malaysia and the insurance policy can be purchased at any time.

Should the vehicle be disabled or seriously damaged due to an accident, having VIP ensures that reliable and authorized towing services are used. The assistance to call the towing service will be handled by the VIP 24-hour Roadside Assistance and the vehicle will be transported to the nearest authorized Volkswagen service centre. Such assistance would prove valuable especially if there is an accident and stress levels are high. Just call the toll-free number 1-800-88-2389 and help will be on its way.

Volkswagen Service

Why get VIP?
The value of VIP will also be demonstrated when a claim has to be made. Those who have had to make such claims themselves know that the process can be time-consuming and even frustrating in some cases. Apart from submitting the claim, there is a need to wait for the adjuster to come and assess the damage and decide on the cost the insurance company is willing to cover.

Volkswagen
When you have VIP, claims are prioritised and repairs can start faster.

VIP takes all that away for claims below RM30,000 because the claim will be prioritized the moment the vehicle enters the service centre. The Volkswagen staff, who are familiar with the process, will assist in all aspects and obtain approval to start repairs as fast as possible. In fact, the owner is unlikely to have to personally be involved other than to provide the required documents, sign on the Claim Form and receive updates on the repair work. It’s as good as being a VIP (Very Important Person)!

Paint booth
Refinishing and repainting are done in accordance with Volkswagen AG’s strict standards, restoring the car to its original condition.

Extra benefits
Some insurance companies impose what is known as a ‘betterment charges’. This can run to thousands of ringgit because the insurance industry sees repairs which use brand new parts as improving the condition of the car in relation to its actual age. This means that if a 10-year old car has new headlights installed because the old ones were completely destroyed, the ‘age’ of the car in that area differs. For this, the insurance company will impose the betterment charge which sometimes catches owners by surprise.

Volkswagen owners who have VIP do not have to worry about this charge because it is waived for vehicles up to 10 years old. They will not have to pay anything extra for brand new genuine parts as required for the repairs. Everything related to restoring their vehicle to proper running condition will be done by certified technicians with materials that meet Volkswagen AG’s high standards. It is important to note that because it is an authorized service centre, only Genuine Parts will be used to repair your vehicle.

Volkswagen
Only Volkswagen Genuine Parts are used and all work is done by certified technicians.

The premiums for VIP will be in accordance with prevailing industry levels. At this time, Allianz General Insurance Berhad and Etiqa General Takaful Berhad are the partner panel insurers collaborating with VPCM to offer the Volkswagen Insurance Plan.

Volkswagen Cares

“With VIP, all Volkswagen owners regardless of model, can enjoy quality services and roadside assistance at the best value under a comprehensive plan catered exclusively just for them,” says Erik Winter, Managing Director of VPCM. “Our owners are at the core of everything we do and providing this added service to them at our dealerships also ensures that the entire process is streamlined and more convenient, making our Volkswagen dealerships a one-stop centre for customer convenience and peace of mind.”

Click here to know more about the Volkswagen Insurance Plan and extra benefits.

 

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