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Volkswagen Malaysia

The Volkswagen Training Academy in Glenmarie recently hosted the National Finals of the 2018/2019 Volkswagen Retail Qualification World Championship (RQWC). The Volkswagen RQWC is a global assessment that consists of online tests, theoretical and practical assessments, and exams that is open to all dealer staff – in particular services advisors, master technicians and parts service advisors. The assessment was created and tailored with the mission to strengthen dealer networks, improve quality and customer satisfaction in addition to providing insights on global standards and practices.

Kicking off last year, a total of 311 participants from the Volkswagen network in Malaysia took part in the online test, and a total of 27 top performers were chosen for the National Finals. The final 27 participants consist of 10 service advisors, 10 parts advisors and 7 master technicians.

The champions of the RQWC National Finals are Mr Lu Weng Jen from MHV Autohaus (Volkswagen Gombak) in the Service Advisor Category; Mr John Leow Zhi Kuan MHV Autohaus (Volkswagen Gombak) in the Parts Services Category; and Mr Yeoh Chun Ping from Goh Brother Motors (Volkswagen Juru) in the Master Technician category.

The 2018/2019 National Finals, which took place from the 19 to 21 February at the Volkswagen Training Academy was broken down into several modules for the respective categories over three days.  Services advisors were tested on soft skills, dialogue reception and aftersales systems, whereas parts advisors were tested on role-play scenarios, aftersales systems and underwent a written exam. The Master technicians were tested on dialogue reception, diagnostic competency, technical professional competency and systematic methodology.

Erik Winter, Managing Director of VPCM said that participations in global assessments are a way to continuously ensure excellence in local standards. “It goes without saying that our customers are our top priority – and this is but one of the major initiatives we are taking to uphold our Volkswagen  Cares philosophy to provide value-added, quality products and more importantly, exceptional service to our customers across our network.“

The syllabus for the RQWC National Finals are provided by Volkswagen AG, while execution and evaluation were conducted locally by a panel of judges from Volkswagen Passenger Cars Malaysia (VPCM). For more information, please visit www.volkswagen.com.my

Volkswagen Alor Setar, operated by Lee Motors Autohaus Sdn Bhd has upgraded their dealership from a 3S centre to a 4S centre with the addition of a Body & Paint facility. This brings the total of Volkswagen 4S centres in the country to 10.

Volkswagen Alor Setar is a one-stop centre that spreads over three floors. Spanning over 35,352 square feet, the showroom is located on the ground floor, aftersales service on the second floor and the latest addition of Body & Paint on the third floor. The outlet is strategically located at Aman Central which is the main business hub for the state of Kedah.

The new Body & Paint workshop offers services such as accident repair, paint touch-up and respray, panel knocking recovery, chassis alignment and paint mixing. The facilities available are a spray booth, two preparation bays, a polishing and finishing bay, as well as a two-post hoist bay. A Car-0-Liner alignment bay is available and manned by trained professional panel beater and painters. Volkswagen Alor Setar also uses one of the world’s best water-based paints – Cromax Pro Waterbase, at its new Body & Paint workshop.

Additionally, the 4S outlet is equipped with cargo lifts, diagnostics tools as approved by Volkswagen Germany as well as a special CCTV system where customers can watch their cars being serviced from the comfort of the customer lounge.

Eugene Lee, Director and Dealer Principal of Lee Motors Autohaus said that Lee Motors is fully committed to serving customers with the best service offers and convenience. “Our goal is to serve as a one-stop centre for all things Volkswagen in the region, and to continue building trust amongst our customers and enhance the overall ownership experience.”

Erik Winter, Managing Director Volkswagen Passenger Cars Malaysia (above) also congratulated Lee Motors on the upgrade. “Lee Motors have been part of our dealer network for 5 years, and we commend them on their commitment to ensure that high quality and standards are met for our customers. Together with our other dealer partners, we will continue to uphold our Volkswagen Cares promise to increase the joy of ownership of our owners.” 

Volkswagen Alor Setar 4S Centre operates from Sunday to Friday from 9:00am to 6:00pm and is closed on Saturdays and on public holidays. Working hours are applicable to sales, service and body & paint.

For more information, please visit an authorized Volkswagen dealership or go to www.volkswagen.com.my

VPCM is inviting you to celebrate Chinese New Year by inviting good luck and prosperity. The Chinese character “Fuu” means good luck and the reason why it is hung upside down is to symbolize that good fortune will come pouring in. Volkswagen Passenger Cars Malaysia (VPCM) is kicking off its Chinese New Year celebration by offering great savings on all of its current models and it is enough to turn anyone upside down!

Below are the models and savings that are subjected to terms and conditions while stocks last.

Model Savings up to Monthly
Polo RM6,000 RM720
Vento Comfortline RM12,000 RM760
Vento Highline RM8,000 RM870
Golf R-Line RM4,000 RM1,767
Golf GTI RM2,000 RM2,550
Golf R RM2,000 RM3,155
Tiguan Highline RM5,000 RM1,680
Passat Comfortline RM20,000 RM1,635
Passat Highline RM6,000 RM1,976
Beetle Sport RM2,000 RM1,569

Note: Savings applicable for 2018 year make and limited stock available. Monthly calculation based on 9-year loan tenure with 10% down payment and based on 2.8% interest rate.

Volkswagen customers are always a top priority and here is a reminder to keep safe this festive season. For those looking to change their tyres, be sure to check out the ongoing tyre deals from as low as RM184 with free installation, balancing and alignment depending on the number of tyres purchased.

For peace of mind, there is also a battery campaign where all Volkswagen owners can visit authorized dealerships for a free battery check. Those in need of a battery change will enjoy 20% discount off new batteries starting from RM365 depending on model. This battery deal will run from 15th January till 28th February.

All Volkswagen models come with 3 years free maintenance, 5 years manufacturer’s warranty and 5 years roadside assistance. For more information, visit an authorized Volkswagen dealership or go to www.volkswagen.com.my

 

The folks from Volkswagen Passenger Cars Malaysia (VPCM) have officially unveiled a very special and super limited Volkswagen Polo Black & White in conjunction with the Lazada’s annual 11.11 Shopping Festival happening midnight tonight! Only 11 units will be sold online via Lazada and it is quite a bargain. (more…)

Sempena pesta Volkswagen Festival 2018 yang akan berlangsung hujung minggu ini dari 12 hingga 14 Oktober 2018, Volkswagen Passenger Cars Malaysia (VPCM) telah melancarkan satu siri edisi terhad JOIN khusus kepada mereka yang inginkan sesuatu yang lebih gah dan menyerlah. (more…)

Volkswagen Passenger Cars Malaysia (VPCM) will be hosting its second Volkswagen Fest 2018. With much more on offer this year, the festival will run from 12th till 14th October 2018 at Setia City Convention Centre in Setia Alam. The Volkswagen Fest 2018 will see Volkswagen fans from all walks of life celebrating their love for the brand. The main highlight of this year’s festival will be the unveiling of a special edition model range, and the introduction of Volkswagen’s Customer Loyalty Program.

Over the three days, visitors will get the opportunity to test drive a variety of Volkswagen models, and enjoy rebates and amazing deals on new and pre-registered cars. There will also be free petrol vouchers worth RM3,000 on selected pre-registered cars and on “Starbuys” such as the Vento from as low as RM55,888* and the Golf GTI (below) from as low as RM 188,888*. What’s more, those interested to buy a brand new Volkswagen can take advantage of the ongoing Price Protection Scheme is still applicable for all cars registered before 30 November.

And for the convenience of those wanting to sell off their current vehicle for a Volkswagen, there will be a free car evaluation and quick loan checks by a partner bank to assist in their hire purchase applications. As for existing Volkswagen owners visiting the festival, they will enjoy a free 20-point check on their cars at the designated aftersales booth, which also has other customer care-related activities. Additionally, Volkswagen will be offering a special aftersales membership for the first 200 owners with cars that are four years and older.

Other highlights to look out for at night are an outdoor movie screening on the 12th October at 8:30pm of the iconic Volkswagen Beetle starring in Herbie Fully Loaded (2005), and a mini concert with popular local bands such as Paperplane Pursuit, Talitha Tan and Bunkface on the 13th of October from 7.45pm. There are plenty of activities for visitors and their family members to enjoy such as the array of Klang Valley’s best food trucks, busker performances and Instagram-worthy art installations. For fitness buffs, a sunrise Yoga and HIIT workout session is available on 14th October, Sunday morning from 8am till 10am.

Volkswagen Fest 2018 will take place from the 12th – 14th October 2018 at Setia City Convention Centre in Shah Alam. 
Opening hours are: 
·        10am – midnight (12th – 13th October 2018). 
·        10am – 10pm (14th October 2018). 

I had me a ‘blondmoment‘ recently. “This is the 2.0L right?” to which I received an incredulous stare along the lines of ‘what planet are you from?’ from the amused VPCM comms manager…

In my defense, this new VW Tiguan felt so quick, I would have bet a months’ wages there was no way it could be powered by a puny 1.4-litre engine, who’s annual road-tax is a paltry RM70 a year. Here’s my in-car impression video, and please do ignore the part where I called it a two-litre…. duh:

The thing about the Tig (my pet name for it) though is that it only has 150Ps and 250Nm of torque from its 1,395cc turbocharged, direct injection, 4-cylinder engine; however, all 250 of that torques is available from as low as 1,500rpm.

Mated to a 6-speed DSG, to say that acceleration is quick would be a major understatement on my part, because this SUV is very, very fast off the line, and given enough road, it’ll top out well beyond 200kmh, and again, all this performance from a 1.4-litre 4-pot. I still can’t get my head around that to be honest, because my own car has exactly twice the capacity and is exactly twice as slow…

One thing though, unless you really, really need one, it’s best to not tick the box for the roof-rack option as seen on this test-unit, because early on I decided to rename it as the ‘roof-racket’ instead. Anything above 100kmh results in a terrific amount of wind-noise, and not to mention poorer fuel-efficiency due to drag. So yeah, the roof-racket is quite a drag… literally.

Now apart from that easily-solvable problem, the Tig is a remarkable mid-size SUV to drive. It’s a VW so you can be assured of excellent build quality and superb driving ergonomics, not to mention amazing levels of NVH suppression.

And there’s even more good news! Following the 0% GST which is to be implemented from 1st June 2018, the new Tiguan, available in two trim levels, is even cheaper now:

Tiguan Comfortline Was RM148,990 Now RM139,888
Highline Was RM168,990 Now RM158,888

All in all, it’s really hard to fault the VW Tiguan 1.4 TSi. It’s great on gas, it’s cheap to run (still can’t get over that RM70 annual road tax!) and offers the kind of ride and handling that puts it at par with much bigger and more expensive SUVs in the market. Size wise, it makes for the perfect daily-runner and those who prefer a small-ish run-about insofar as SUVs are concerned, really need to give this one a gander. It really will surprise you. – Chris Wee.

Before we go, here’s another video on the new Tiguan during its launch a while back, from our friend Bobby Ang at #EVO Aurizn:

VW Tiguan 1.4 TSi Photo Gallery (Spec sheet / Brochure can be downloaded after the gallery)

For the VW Tiguan 1.4 TSi Specs, click to download this: vw-modelspecsheet-tiguan1-4-wm

With the festive season coming up, Volkswagen Passenger Cars Malaysia (VPCM) has an array of offerings and special deals to help make it a rewarding one with the Volkswagen ‘Fuel Up Your Gaya’ campaign.

Volkswagen will help you fuel up your style this coming festivities by throwing in a free Petrol Card worth RM1,188 for all models booked and registered from now till 30 June 2018. On top of that, enjoy great savings and low interest rates on selected Volkswagen models while stocks last. See chart below for details…

 

Model Savings from Low Interest Petrol Voucher Monthly loan from
Polo RM4,000   Yes RM802
Vento Comfortline RM10,000 From 0.88% Yes RM833
Jetta Highline RM8,000   Yes RM1,237
Beetle Sport RM5,000   Yes RM1,418
Passat Comfortline RM15,000 From 0.88% Yes RM1,726
Passat Highline RM4,000 Yes RM1,908
Tiguan Comfortline

Tiguan Highline (below)

RM2,000   Yes RM1,554
Tiguan WILD

+ Accessory package worth RM5,099

RM2,000   No. (just kidding, YES lah. – Ed.) RM1,554

Note: Terms and conditions apply. Monthly loan based on 9-year loan with 10% down payment

As of 1st January 2018, all Volkswagen cars come with a free 3-year maintenance programme, which means customers will not have to worry about service cost for the first three years or 45,000km of ownership (whichever comes first). The programme covers all maintenance costs, as per the standard maintenance schedule, with the exception of wear-and-tear parts such as brake discs, pads, windscreen wipers and bulbs.

To qualify for the campaign, vehicle bookings must be made within the promotion period and is subject to terms and conditions while stocks lasts. For more information, visit your nearest authorized Volkswagen dealership or visit www.volkswagen.com.my

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