Updated IQ.Drive features for the Tiguan Allspace family, which comes in three different variants—the R-Line 4Motion, the Elegance, and the Life—have been announced by Volkswagen Passenger Cars Malaysia (VPCM).
The rejuvenated Tiguan family now offers a number of new IQ.Drive functions such as Front Assist, Adaptive Cruise Control, Side Assist, Rear Cross Traffic Alert, and Lane Assist. Additionally, wireless charging is now standard for all models.
A 9.2″ Discover Pro infotainment system with wireless App-Connect and a Digital Cockpit are among the connectivity technologies included in the interiors of the three models.
Malaysia’s first Das WeltAuto (DWA) independent dealership was officially opened today by Volkswagen Passenger Cars Malaysia (VPCM) and its dealer partner, MHV Autohaus. DWA Gombak has a total land area of 18,500 square feet and contains two additional parking bays for automobile delivery in addition to space for up to 55 vehicles. This makes it Malaysia’s largest Das WeltAuto standalone dealership.
The Gombak dealership is handled by MHV Autohaus, one of Volkswagen’s top dealers in Malaysia. By winning the Best Volkswagen Dealer of the Year Award from 2017 to 2020 in a row, MHV Autohaus has amassed numerous honours throughout the years in Malaysia. This prize honours dealer partners that provide exceptional customer service throughout the whole sales and after-sales process.
Volkswagen Malaysia has released a new addition to the GTI family and this one comes with IQ. Drive, which is an innovative Driver Assistance System (DAS) consisting of various driver aid systems.
This is currently the only Golf model available for sale after Volkswagen Malaysia announced the discontinuation of the standard Golf TSI model.
With the Chinese New Year of the Rabbit about to start later this month, Volkswagen Passenger Cars Malaysia (VPCM) has festive special offers with savings of up to RM4,000 on selected models. These include the Golf GTI, the Tiguan Allspace family (Life, Elegance and R-Line), and Arteon R-line 4MOTION. The offers are on until the end of February 2023.
Until March 31, 2023, there will also be a Volkswagen Genuine Services aftersales campaign. During the campaign period, owners who spend a minimum of RM800 at any authorised Volkswagen service centre in Malaysia will receive an RM30 official merchandise voucher. The vouchers can put owners in the running to win more merchandise, including the highly sought-after Volkswagen sun chairs.
Volkswagen Passenger Cars Malaysia (VPCM) has refreshed its eShowroom to provide greater convenience and clarity for those looking to purchase a Volkswagen. On the revamped website, customers will know what models are available for sale at the respective authorised Volkswagen dealers nationwide in real-time.
Loosely based on the concept of “what you see is what you get”, only vehicles that in stock at the showrooms of dealers will be featured. In this way, a customer will be able to know that he or she can have the vehicle right away (subject to loan approvals and completion of other processes related to a new vehicle registration).
Customers can browse through the website to see the models currently available and their showroom locations. They can either book a test drive, or reserve the unit online with a standard booking fee of RM1,500. After that, a representative of their preferred dealer will be in touch to assist them through the next steps to complete the purchase.
Special offer As part of the Merdeka and Malaysia Day celebrations over the next 2 months, those who place a booking via the eShowroom will also receive an exclusive RM500 rebate on their purchase.
“Volkswagen Malaysia is always looking for ways to enhance the ownership experience for our customers, and begins at the moment of purchase. With this in view, our eShowroom is anchored on the concept of bringing a dealership right to the customer’s fingertip, and we are pleased to now bring it up a notch by introducing real-time availability. This will bring greater convenience, thus ensuring a smoother journey for our customers,” said Erik Winter, Managing Director of VPCM.
Online sales channel since 2020 VPCM was among the early companies to establish an online channel for customer to shop when the COVID-19 pandemic started. In fact, the company ‘opened shop’ for its eShowroom in March 2020, the same month when the Movement Control Order (MCO) was first introduced. It was timely as businesses, including showrooms, had to stop operating. But with the e-Showroom, they could still ‘visit’ to know more about Volkswagen products and initiate a purchase if they were interested.
The availability of an eShowroom has provided customers with another channel to obtain information at their convenience – even at 2 am in the morning! From time to time, there have been special offers for purchases made only at the eShowroom, saving money for customers.
Illustration only as delivery methods may vary! But customers are assured that the new vehicle will be protected from risk of damage while being transported to their home.
With social distancing being urged to reduce spread of the coronavirus, authorised Volkswagen dealers have also been offering a home delivery service for the past 2 years. The service is available nationwide up to a distance of 20 kms from an authorised dealership serving the customer. To avoid any risk of damage, the new vehicle (which is covered) is delivered using a flatbed carrier truck right to the customer’s doorstep.
The latest Volkswagen Golf 8 R-Line now has a price which starts from RM169,990. The model, one of the versions of the new Golf 8 range launched in February this year, was displayed but at that time, Volkswagen Passenger Cars Malaysia (VPCM) did not have a price for it yet. The Golf GTI and Golf R (CBU) are priced from RM214,900 and RM389,990, respectively.
1.4TSI engine with torque-converter AT
Like the Golf GTI, the Golf R-Line is assembled at the Volkswagen facility in the DRB-HICOM manufacturing complex in Pekan, Pahang. Under the bonnet is a 1.4TSI turbocharged engine with an output of 150 ps/280 Nm, mated to an Aisin-supplied 8-speed automatic transmission (the trusty torque converter type) with shift-by-wire control. Fuel consumption is claimed to be 17.2 kms/litre.
The driver can select from 3 driving modes to suit driving conditions or personal preference, and can customise the settings as well.
Apart from the R-Line styling and low C-signature front bumper, the new model comes with 17-inch Valencia alloy wheels and chrome-effect trapezoid faux exhaust tailpipes.
Better connectivity
The latest Golf generation has enhanced digitalisation in the cockpit with far greater connectivity than before. It also comes with intelligent voice control system to manage various functions. The ‘trigger phrase’ is ‘Hello Volkswagen’ which will ‘wake up’ the system to await a command. Alternatively, pressing a button on the steering wheel also activates the system.
The voice recognition system has been improved from earlier systems and uses digital microphones. The new software has fewer system interfaces than before, and comprehension rate is said to reach a level of around 95%. It recognises whether the driver or the passenger is speaking. which means it can adjust the air conditioning system (to colder or warmer, for example) specifically for the person making the request.
The Golf has always had optimised interior packaging with space for the occupants as a priority. The hatchback offers plenty of room for all the family while, at the rear, is a 381-litre of luggage compartment.
Like the Golf GTI, the Golf R-Line has a tough structure constructed using a combination of high-quality steel extensively engineered to provide maximum occupant protection in the event of an accident. Other key safety features include Electronic Stability Control; Post Collision Braking System that prevents a second collision; Electronic Differential Lock that improves traction and reduce understeer; and 6 airbags at the front and sides.
Customers can choose from a range of 5 colours for the Golf R-Line – Moonstone Grey, Metallic Kings Red, Atlantic Blue (in metallic finishing), Deep Black and Oryx White with pearl effect.
The price includes a 5-year unlimited mileage warranty, free scheduled maintenance for the first 3 years of ownership, and complimentary roadside assistance for the first 5 years. To locate a showroom in Malaysia to view and test-drive the new Golf GTI, visit www.volkswagen.com.my.
Das WeltAuto is a website where those who are looking for a used Volkswagen vehicle in Malaysia can go to and check out the available models. Launched in September 2019, it is Volkswagen’s global used car program which offers certified used cars for sale.
“What makes Das WeltAuto different from other used car channels is that you can expect the same exceptional level of service as a new car purchase experience from a dealer you can trust, with experienced sales staff who will provide the best advice and maximum transparency. All this from a brand you can rely on – and most importantly, a product you can trust,” said Erik Winter, Managing Director of Volkswagen Passenger Cars Malaysia (VPCM).
To improve the user experience, the website has been refreshed and now presents a more minimalist look. The interface has also been revamped and various new features have been introduced to provide convenience.
Most notably, owners can sell their Volkswagen to authorised dealerships through the ‘Sell Your Car’ function. This completes the Das WeltAuto ecosystem as it now provides both the purchase and sale of certified used Volkswagen cars within the same platform.
The process for ‘Sell Your Car’ is simple as owners only need to submit their vehicle’s details via the website. A preferred dealership will then arrange for a free inspection either at home or on-site before a competitive offer is made. Attractive trade-up support is offered if the owner wants to purchase a new Volkswagen from the dealership.
Another feature is the ‘Nearly New Cars’ section that lists certified cars with less than 12,000 kms mileage and are within a year of the original registration date. These might be company-owned vehicles that have been used as demonstrators and can often be a great deal for buyers as they are almost as good as new.
Das WeltAuto follows Volkswagen’s global know-how, standards and processes so customers are assured of the same level of meticulousness for the used cars as if they were purchasing a brand-new one. All vehicles are accepted for trade-in and will undergo a strict and thorough 133-point check by Volkswagen Technicians.
Peace of mind is also guaranteed as all Das WeltAuto vehicles are fitted with genuine parts (where necessary); are accident-free and flood-free; and come with complete proof of scheduled services at authorised Volkswagen service centres. Purchasers also get a 1-year extended warranty and 12 months of complimentary roadside assistance.
Car companies do their best to provide as much convenience as possible to customers and owners of their products. Whether it is enquiring about a new model or sending a vehicle for servicing, the more convenient it is, the better the experience of the brand.
For this reason, many companies have made their retail outlets 3S or 4S types, meaning sales, service and sale of spare parts are all at one location. ‘4S’ includes additional services such as accident repairs and refinishing. It is the norm these days and businessmen who wish to become dealers must be willing to make the big investments to build such facilities.
Volkswagen Passenger Cars Malaysia (VPCM) has followed this policy and can now say that virtually all its authorised dealerships in the country are now either 3S or 4S outlets, with the exception of one which is 2S (service and spares). There are currently 17 Volkswagen dealerships and one service partner, strategically located in key regions to provide customers with sales and aftersales services.
All dealer groups are equipped with the expertise, personnel and equipment to maintain Volkswagen models. In addition, VPCM is continuously working with its dealer partners to enhance customer satisfaction by providing professional, attentive, and top-level services. These efforts are evident in the Car.Advisor ratings given by customers. Car.Advisor is an independent third-party platform that manages customer satisfaction for the Volkswagen brand.
Volkswagen Malaysia has achieved an average 4.93/5 star for its sales experience on Car.Advisor, whilst aftersales services received 4.76/5 star (these annual results are as of April 2022). Ratings and reviews for each dealership are transparently shown on the website and accessible by the public.
Providing 3S and 4S outlets that offer the full range of services at one location is part of the company’s Volkswagen Cares initiative to enhance the ownership experience for customers. According to Erik Winter, Managing Director of VPCM, a smooth and memorable ownership experience is important. “Customer service makes all the difference because it elevates the ownership experience. Now with a strong network of 3S and 4S centres, we are providing convenience for Volkswagen owners from around the country. We are also practising transparency with our customer satisfaction because ratings and reviews are available on the Car.Advisor website, and this pushes us and our dealer partners to continue improving our offerings too,” he said.
When the second generation of the Volkswagen Tiguan was launched around 6 years ago, there were two body versions – short wheelbase with 2-row seating and long wheelbase with 3-row seating. Initially, it was thought that the 3-row version was for China where extended bodies are preferred but it turned out that the longer Tiguan, known as the Tiguan Allspace, is offered globally as well.
The Tiguan Allspace has become a success story for Volkswagen as around 1.5 million units were sold worldwide, and this version accounts for 55% of all Tiguan production. With SUVs being popular, Volkswagen Passenger Cars Malaysia (VPCM) chose the model to add to its locally-assembled range with the completely knocked-down (CKD) kits coming from the global production hub in Mexico.
With the addition of the Allspace version, VPCM decided to stop assembling the 2-row version and now has two offerings – the Tiguan Allspace Elegance and R-Line 4MOTION. Both have been updated for 2022 with cosmetic changes and upgrades within. They are priced at RM174,745.68 and RM219,443.59, respectively, without insurance and with full exemption of sales tax (until June 30, 2022).
The overall form of the Tiguan Allspace remains recognizable but up front is a redesigned grille flanked by slimmer headlamps. The headlamps are LED units and said to have wider light distribution to better illuminate the sides of the road. The headlamps also include an all-weather light system and dynamic cornering function.
Like the front, the rear lights also use LEDs, with dynamic turn indicators typically found on premium models these days. The taillight cluster with a distinctive lighting signature puts on an interesting ‘show’ (Click-clack effect) when braking.
Other changes include redesigned bumpers and the signature LED illuminated light strip. Sharp-eyed observers will also notice that the brand logo is new, the result of what was said to be one of the world’s largest rebranding campaigns carried out in 2019 and 2020. The logo is reduced to its essential elements and has a new design that is flat and two-dimensional.
Plush and functional space for 7
Inside the new Tiguan Allspace is a plush and functional interior for 7 persons. Seats are all wrapped in Vienna leather with the addition of active climate 12-way adjustable seats at the front. The 11.7-inch Digital Cockpit has been improved and offers customizable displays on a TFT colour panel with resolution comparable to a premium smartphone.
The driver can operate and manage numerous functions from the multifunction sports steering wheel which has haptic-touch controls (needs a bit of getting used to). However, for more intuitive operation, there are upgrade knobs and buttons on the dashboard to adjust the air-conditioning systems. The shifter panel display has also been redesigned and gear positions are shown on the interface with illumination to highlight which gear is engaged.
Around the cabin, 30-colour ambient lighting is provided with light strips extending across the doors, creating a contemporary and personalised atmosphere to suit any driving modes, occasions, or moods. Newly added is the Easy Open and Easy Close feature that enables handsfree opening and delayed closing of the tailgate. The cargo volume can be expanded to 1,775 litres by folding down the rear backrests.
The infotainment system has also been upgraded to a new generation 9.2-inch Discover Pro unit. It now supports wireless Apple CarPlay and Android Auto, and includes a navigation system as well as accepts voice commands. For the Tiguan Allspace R-Line, there is an additional Off-road display to provide information when this driving mode is selected. Also exclusively for the R-Line 4MOTION is the premium Harman Kardon 480W audio system with 10 speakers.
2-litre and 1.4-litre powertrains maintained
Technically, the powertrains are unchanged with the Elegance version having a 1.4-litre TSI turbocharged engine and 6-speed DSG (150 ps/250 Nm) and only front-wheel drive, while the R-Line 4MOTION uses the 2-litre TSI turbocharged engine and 7-speed DSG (220 ps/350 Nm). Power is transferred to all four wheels via the all-wheel drive system.
1.4-litre TSI turbocharged engine for Tiguan Allspace Elegance
2.0-litre TSI turbocharged engine for Tiguan Allspace R-Line 4MOTION.
The 4MOTION all-wheel drive system distributes power between front and rear axles on an infinitely variable basis. continuously adjusted to actual driving conditions. Mostly, it would be towards the front wheels but in slippery conditions, there will also be distribution towards the rear wheels for stability and grip.
The Tiguan comes with Dynamic Chassis Control for more personalised settings for driving behaviour, and there are 4 additional modes as part of the 4MOTION system – On-road, Off-road, Off-road Expert, and Snow. It is also fitted with progressive steering for sharper and more precise maneuvering.
Volkswagen pays a lot of attention to safety and would be right up there with other global brands. But unusually, the Tiguan doesn’t seem to have an integrated active system package that usually includes autonomous emergency braking. It does, however, come with a Lane Assist system which helps to keep the SUV within its lane. If it starts to move out of the lane, a gentle steering force will guide it back.
Nevertheless, all the other usual active safety systems like ABS, and stability control which works with the advanced Electronic Differential Lock (XDS). 6 airbags are also installed in the front and sides of the cabin and ISOFIX childseat points are provided in the front passenger’s seat as well as the rear seats.
The new Tiguans are now in authorized Volkswagen showrooms which have specific test-drive events this weekend. For those who do buy one, there’s a 5-year/unlimited mileage warranty, free scheduled maintenance for the first 3 years as well as complimentary roadside assistance for the first 5 years.
“SUVs are increasingly popular among Malaysians, and we see an opportunity for us to fill the gap in providing premium SUVs for the discerning. What we have in the Tiguan Allspace is an all-rounder that has more to give – more space, more performance, more value,” said Erik Winter, Managing Director of VPCM.
To know more about the new Tiguan Allspace or to locate a showroom, visit www.volkswagen.com.my.
As far back as July last year, Volkswagen Passenger Cars Malaysia (VPCM) had already confirmed that the new Golf 8 would be coming to Malaysia. That was good news but the restrictions of the COVID-19 pandemic and then the global microchip shortages must have delayed the plans although what had not been mentioned also was that the new 8th generation model would be assembled in Malaysia. That too would have added a bit more time as all previous generations came from Germany completely built-up (CBU) and ready for delivery.
And it’s not just the Golf model being assembled here again but it is the GTI – the original hot hatch – which is something special because there are only two other places in the world where it is made: Germany and China. Malaysia’s market size being tiny compared to China makes it a significant development although having started assembly of MQB platform models (the first being the Tiguan) has made this easier.
The last time the Golf was assembled in Malaysia was in the mid-1970s when the Mark 1 was introduced as the successor to the Beetle. However, due to changes of distributor and also Volkswagen’s strategy for the region, successive models were not assembled and while Auto Dunia (the distributor from 1984 through to the end of the 1990s) did sell some Golfs, most were imported by independent dealers who focussed on the GTI version that was the most popular.
It was only when Volkswagen Malaysia was established in the mid-2000s that a serious effort was made to market Volkswagens in the country. Of the different models imported, the GTI was the bestseller, accounting for 50% of sales at one stage. Since then, every generation of the GTI has occupied a strong position in the range sold in Malaysia and now, with the 8th generation, local assembly means it can sell in bigger numbers as the incentives that the government offers help offset the production costs to bring the price down to RM211,689 (without insurance and sales tax).
Coming soon: the new Golf R-Line with a 1.4-litre TSI engine, to be priced between RM155,000 and RM165,000.
With 320 ps/400 Nm, this is the most powerful Golf R to be produced. Imported CBU, it is priced at RM356,412 and the limited number of units available are almost sold out.
The GTI isn’t the only version that is being assembled locally as there is also the lower-priced Golf R-Line which will be priced within the range of RM155,000 to RM165,000, but will only go on sale a bit later (although you can book one now). The price is certainly lower than the last listed price for the CBU Golf R-Line of the 7th generation (well, 7.5 to be more correct).
This is not to be mistaken for the very powerful Golf R which is also available in limited numbers as a CBU import, priced from RM356,412 (without insurance). That’s a lot more money than the GTI but according to the VPCM people, they are almost running out of stocks of the Golf R.
With a model as iconic and legendary as the Golf, especially the GTI, the designers have to be very careful how they shape it. While having to modernise in keeping with the latest trends, there is also a need to retain the heritage so the Mark 8 has evolutionary change from its predecessor and incorporates the signature elements like the honeycomb front grille and red pinstripe trim. But because it has the same basic form as the other versions, it is a ‘wolf in sheep’s clothing’.
The standard LED headlights are positioned low down and dominate the striking front end in conjunction with the radiator grille. A narrow edge below the bonnet, red in colour, reaches across the entire front. This creates the new face which is also in line with the current new models of the brand.
18-inch Richmond alloy wheels (with 225/40 tyres) with red brake calipers are at each corner while at the rear end, LED tail light units provide a distinct visual signature. There is, of course, the mandatory spoiler on the edge of the roof and under the bumper, individual tailpipes on either side.
Like an increasing number of new models today, the brand or model name is larger on the rear panel and in this case, the ‘GTI’ letters below the VW logo can be spotted from some distance (for the R-Line, ‘GOLF’ is used).
The original hot hatch – the first Golf GTI launched in 1975.
Under the bonnet is a familiar power unit, the EA888, which is a 2-litre 4-cylinder turbocharged engine with direct-injection. With the latest version of the engine, output has improved to 245 ps/370 Nm (15 ps/20 Nm more than the previous GTI 7.5). That’s more than double the power and torque of the original 1.6-litre engine in the Mark 1 which was 110 ps/137 Nm. The proven 7-speed wet-clutch DSG continues to be used to deliver power to the front wheels.
Further along the driveline, there’s an XDS+ Electronic Differential Lock that was initially developed for the Golf GTI (an earlier generation) which enhances handling to be more precise and more neutral. It is an extension of the electronic differential lock (EDS) integrated in the ESP system. It uses the ESP hydraulic system to apply braking forces to the relevant wheel to achieve optimum traction. Thus, the XDS acts like a limited-slip differential to compensate for the understeer typical of FWD cars during fast cornering.
The Golf GTI also comes with a new Vehicle Dynamics Manager (VDM) with Dynamic Chassis Control that has up to 15 settings. The driver can choose pre-set modes for economy or sporty driving, or even customise specific aspects such as the steering, drivetrain and even engine sound. Using a new software application, the VDM intelligently manages the electromechanical running gear systems to provide the driver with an even higher level of control than before.
While the suspension layout is similar to the previous generation’s, there has been some reconfiguration of the front struts and the front axle spring rate is said to be 5% higher than before. The use of a new aluminium subframe also takes away a bit over 3 kgs while maximising rigidity. For the multi-link rear axle, the engineers designed a new wheel mount and increased the spring rate by 15% while also upgrading the damping characteristics.
‘Digital’ and ‘connected’ are the two words that are dominant in the description of the new Golf. The clearest demonstration of this is the new Digital Cockpit, which is part of what Volkswagen calls the Driver’s Workspace. Though looking traditional at a glance, the dashboard is actually revolutionary and presents information in a clearer, neater way. Virtually all of the displays and controls are digital with two display screens – a 10.25-inch TFT panel for the meters and a 10-inch touchscreen for infotainment. Because the instrument panel is digital and graphic, the display can be personalised with different colour themes and views, including a GTI-specific skin.
The 10-inch panel towards the middle of the dashboard displays 3D navigation and has connectivity options that include wireless Apple CarPlay and Android Auto to put smartphone apps on the screen and use them. Intuitive operation in the Golf GTI can also be supported by new, natural voice control on request. The system is simply activated by saying ‘Hello Volkswagen’ or pressing the voice button on the steering wheel. The Golf reacts to intuitive voice commands such as ‘Play some music’ or ‘I’m too cold’, activating or adjusting systems as necessary.
The sporty leather-wrapped steering wheel also deserves highlighting with its multifunction haptic controls. This is new technology so for some (maybe computer gamers will be familiar with it), it may need getting used to. Your fingers don’t need to be ultra sensitive as the feedback is strong enough that you will eventually get used to it.
Ambient lighting around the cabin is the in-thing these days as it can create a more pleasant ambience for greater motoring pleasure. Volkswagen’s interior designers have installed accents of indirect lighting in various places and there are 30 colour choices to personalise from, or you can just pick one of the 5 preset themes (Infinity, Eternity, Desire, Euphoria, Vitality).
The sports front seats are upholstered in Vienna leather and for the feet, there are brushed stainless steel pedals. 3-zone climate control provides more personalised comfort to each front occupant as well as the rear occupants, while 4 USB ports (two of which are USB-C type) allow almost everyone to be able to recharge their devices while on the move.
Given the high performance of the Golf GTI, it would be expected that the levels of occupant protection would also be very high. Apart from the very rigid structure, the occupants are also protected by 6 airbags on the front and sides of the cabin. Active safety systems help the driver to maintain control or stabilise the car and if there is a major collision, the Automatic Post-Collision Braking System activates to prevent the car from ‘bouncing’ about and crashing again.
Like other locally-assembled Volkswagen models, the new Golf GTI comes with a 5-year/unlimited mileage warranty and free scheduled maintenance for the first 3 years, plus complimentary roadside assistance for the first 5 years.
To locate a showroom in Malaysia to view and test-drive the new Golf GTI, visit www.volkswagen.com.my.
