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EON now has a website dedicated to Proton products and services

Malaysians know Edaran Otomobil Nasional Berhad or EON very well. After all, it was the company that was established together with Proton and given the responsibility to distribute and market the National Car. While things have changed over the years, EON (a subsidiary of DRB-HICOM Berhad) is still the largest dealer chain handling Proton products today.

Over the years, EON has continuously evolved as times have changed. Even its logo has undergone refreshing periodically while its retail outlets and service centres have been upgraded.

Although EON has been involved in other brands (such as Volkswagen, Audi and Mitsubishi), Proton is still its most important and in view of this, the company now has a dedicated Proton Division website. Created with the user experience in mind, the newly-designed website includes many features to help users quickly and easily navigate and browse for the many Proton models.

Everything to do with Proton
The integrated platform allows customers to find out about the latest promotions, book a test drive, reserve their next service appointment and even calculate monthly instalments for vehicle loans. They can do all this from a smartphone or tablet in the comfort of their home or office, or even a restaurant (when we can dine-in again).

Akkbar Danial, Head of Automotive Distribution of DRB-HICOM and Chief Executive Officer of EON, believes that the possibilities are endless for brands with a strong online presence as a website not only provides massive opportunity for business growth, but is also at the heart of the car buying process today.

“A new website was overdue. With over 80% of Malaysian car buyers doing their research online before making a purchase, it is only logical to have a website, and a good one that works well on personal computers, smartphones and tablets,” he said, adding that there is also a virtual showroom to visit when showrooms are closed for any reason.

“As the single largest Proton dealer in Malaysia, we aim to be the preferred automobile dealer nationwide by positioning ourselves and bringing customers to the forefront of our ‘stores’. Through the website, the most accurate, up-to-date information and promotions regarding our products are easily accessible for our current and prospective customers to make informed car-buying decisions,” Encik Akkbar added.

Beyond distribution and an extensive after-sales network, EON also provides customised solutions for corporate clients under the Proton Fleet Programme, targeted at fleet operators.

Latest campaign from EON
In conjunction with the launch of the new website, EON is partnering with Shell Malaysia in a campaign that offers Shell Vouchers as a token of appreciation. The campaign is for all customers who place a booking and register their new Proton vehicle with EON outlets from August 1 until October 31, 2021. The vouchers, which can be used nationwide for purchases of fuel as well as items at Shell SELECT Stores (excluding tobacco products, e-Pay reloads and Touch ‘N Go top-ups), will be valid until February 28, 2022.

Volvo Cars to have full ownership and control of its operations in China

Volvo Cars has signed an agreement with its parent company, Geely Holding, to acquire Geely Holding’s stake in the companies’ joint ventures in China. This development means that the Swedish carmaker, acquired by Geely from Ford in 2010, will take full ownership of its car manufacturing plants and sales operations in the biggest car market in the world

The acquisition of an additional 50% of the shares in Daqing Volvo Car Manufacturing and Shanghai Volvo Car Research & Development will further strengthen Volvo Cars’ position in China, its largest market, and maximize exposure to one of the fastest growing regions globally.

*In 2017, Volvo began sending the S90 sedan to Belgium from its Daqing factory via the China-Europe railway link. The connection to Europe is faster than the traditional sea route from Asian ports.*

Full control over operations in China
Although the two joint venture companies are already fully included in Volvo Car Group’s financial statements, Volvo Cars’ share of their net income and equity will increase following the transaction. “With this agreement, Volvo Cars will become the first major non-Chinese automaker with full control over its Chinese operations,” said Hakan Samuelsson, Chief Executive of Volvo Cars.

“Geely Holding Group and Volvo Cars are continuously evaluating the best way to collaborate and structure operations within the wider Group. These two transactions will create a clearer ownership structure within both Volvo Cars and Geely Holding,” said Geely Holding CEO, Daniel Donghui Li.

Acquisition includes R&D facility
Volvo Cars has grown significantly faster than the average market in China in recent years and will continue to invest in the country to maintain the strong growth trend. Following the transactions, Volvo Cars will have full ownership of its manufacturing plants in Chengdu and Daqing, its national sales company in China and its R&D facility in Shanghai.

The transactions will be completed in two steps, starting in 2022 when the joint venture requirement for auto manufacturing in China will be lifted, and expected to be formally completed in 2023. The transactions will, of course, need regulatory approvals.

Strong growth in China in spite of pandemic
Volvo Cars has seen strong growth in the Chinese market in recent years. In 2020, it sold 166,617 cars in China, an increase of 7.5% over 2019 performance and its eighth consecutive sales record in the market in spite of the pandemic. In the first half of 2021, sales increased 44.9% compared to the same period in 2020, and by 40.1% compared with the same period in 2019.

Vaccination does not make you immune to COVID-19 infection. You can still get infected and you may not show symptoms but spread the coronavirus. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.

Toyota and Lexus sales continue upwards with 12.7% increase in April

UMW Toyota Motor (UMWT) reported that it started off the second quarter of 2021 with strong sales of 9,280 vehicle for the Toyota and Lexus brands, a 12.7% increase over the number of vehicles delivered in March. The rising sales volume was largely driven by restored consumer purchasing confidence, with growing demand for the appealing new models such as the Corolla Cross and Harrier.

Furthermore, with the PENJANA sales tax exemption set to expire at the end of June this year, many are also not wasting the chance to save money.

Measures helping restore confidence
“The COVID-19 pandemic has resulted in an extremely challenging year for both manufacturers and consumers, but measures put in place by the Government has successfully restored and strengthened consumer purchasing power,” said Akio Takeyama, Deputy Chairman of UMW Toyota Motor.

He also attributed the growth in sales to the timely introduction of numerous new models that have been able to firmly establish new benchmarks in the various vehicle segments by enhanced technological and safety features, styling and driving dynamics.

2021 Toyota Corolla Cross — *Latest Corolla Cross and Harrier (below) helped boost sales in April.*

Network expansion continues
Although business may seem slow for now due to the pandemic, UMWT is not sitting still and preparing for the future with continued commitment for expansion and the enhancement of its sales and aftersales service network. It has opened a new 2S Sales and Service Centre in Cheras (PDC Automobile) and two new 3S Sales, Service and Spare Parts Centres in Johor Bahru and Terengganu.

*New Toyota 3S dealership in Kemaman, Terengganu.*

“Additionally, we have also been paying close attention to customers’ inclinations for online connections as indicated by strong digital preferences and gains that we have received through online enquiries and bookings. We will continue our assertive pursuit on digitally-led avenues and serve our customers better on all platforms, moving forward,” said Ravindran K., President of UMW Toyota Motor.

Hari Raya Aidilfitri promotions
With the Hari Raya Aidilfitri festive period underway, UMWT has a Countless Rewards promotion which offers customers will continue savings that can be enhanced with Toyota Service Savers that lower maintenance cost for their vehicles. New car buyers can also opt to benefit from lower instalments (depending on model) with UMWT’s EZ Beli financing scheme.

Mr. Ravindran added that UMWT’s annual Hari Raya Festive Film titled ‘Umi Pembaris’ will be released this week. “It honours timeless lessons on family values, culture and tradition that we keep ever so closely to our hearts even in this age of change, transformation and modernization,” he said.

For more information on Toyota models available in Malaysia and the locations of showrooms nationwide, visit www.toyota.com.my.

Upgraded Mercedes-Benz Autohaus in Johor Bahru enhances retail experience for C&C customers

Cycle & Carriage was the company that brought Mercedes-Benz to Malaysia 70 years ago; in fact, it was one of the first official importers of the German cars in Asia. While it is no longer the distributor in Malaysia, it continues to have a strong and dominant presence in the retail and aftersales side and has continued to upgrade the facilities in its Autohaus network.

Largest Mercedes-Benz Autohaus in the south
The latest example of its investments is in Johor Bahru where its outlet has been upgraded to become the largest Mercedes-Benz Autohaus in the southern region. The built-up area covers 142,000 square feet on a site that is over 224,000 square feet located along Jalan Skudai in the Tampoi area.

As with every Autohaus, the environment offers the luxurious automotive retail experience that would be expected from the brand. State-of-the-art technology and systems are incorporated to presents a retail experience that addresses the customer’s individual needs. Designed with a large open space and supplemented with custom daylight-emitting spotlights allows the customer to experience the true colours of the cars, all intentionally arranged in an arc to maximise visibility of every model displayed. Customers are invited to explore freely and fully immerse themselves in a journey across various touchpoints supported by digital tools and the latest in multimedia.

More than just ‘a point of sales’
The new retail experience allows for more face-time interactions between customers and the service team, making it more than just ‘a point of sales’ and instead, a point of experience. Even beginning the journey of owning a Mercedes-Benz is an experience of its own. Designed as a “black box” concept, the vehicle delivery room enables an experience-oriented journey of the hand-over process that is personal and memorable.

Mercedes-Benz Certified Body & Paint Centre
Besides the enhanced showroom, the Autohaus also has the only accredited and authorised Mercedes-Benz Certified Body & Paint Centre in the southern region. It is equipped with the latest automotive innovation and technologies as well as expertise to conduct structural repairs while upholding global safety standards specified by the manufacturer. With 35 work bays, up to 850 vehicles can be serviced each month, with owners enjoying the convenience of ‘Drop & Go’ and ‘Door-to-Door’ services as well.

“For more than 26 years, Cycle & Carriage has brought the Mercedes-Benz brand and experience to the southern region through our Johor Bahru Autohaus. Today, we unveil the latest manifestation of the Mercedes-Benz’s definition of luxury and all its accoutrements. This milestone could not have happened without the outstanding support from our partner, Mercedes-Benz Malaysia, and our remarkable team here. We are honoured to continue being entrusted to complement every vehicle bearing the world-renowned 3-pointed star with our Cycle & Carriage brand of exceptional service to our customers,” said Wilfrid Foo, CEO of Cycle & Carriage Bintang, at the recent opening of the facility.

“The future of automotive retail represented here is a concept that weaves the key elements of our design philosophy – sensual purity and spaciousness; it is more than just architecture. It creates an experience that seamlessly blends simplicity and craftsmanship that are unique to the brand,” said Dr. Claus Weidner, President & CEO of Mercedes-Benz Malaysia.

The National Vaccination Program in Malaysia is free of charge.

Pre-Booking of Honda models can now be done online for just RM99

2020 will be remembered for many things and it has certainly been a year of much change for lives and for businesses. Perhaps it was already coming but e-commerce using online facilities accelerated this year, partly driven by the need to provide contactless communications and interaction. Car companies began ‘opening’ stores online, and provided owners with a new channel to book appointments for servicing and request other services.

Additional Shopping Tools function
Honda Malaysia is among those companies which has been steadily enhancing its online services and today announced a New Car Pre-Booking Online Platform for customers. The additional function is embedded in the Shopping Tools on the company’s official website. Other shopping tools include a loan calculator, models comparison and Honda Insurance Plus.

Just 4 steps needed
Using the function, customers just need to go through 4 simple steps and the booking fee can be as low as RM99 (terms and conditions apply). They can make the pre-booking for any of the models shown on the website as well as select variants, colour and available accessories. When they have made the pre-booking payment, a confirmation email with all the necessary information including details of the dealer handling the transaction will be sent. Within 72 hours, the customer will be contacted by a designated Sales Advisor from the dealer.

Customers who make the pre-booking can also track the status of the booking at any time. The function will be available in the HondaTouch application by early next year.

*All the models available from Honda Malaysia can be pre-booked using the new function in the Shopping Tools.*

“This New Car Pre-Booking Online Platform is part of Honda Malaysia’s effort to provide greater accessibility to customers to own a Honda car in this digital era via an online car purchase process. It allows Honda customers to stay ahead of the crowd and pre-book their preferred Honda model through a most convenient and user-friendly process which is right at their fingertips, anytime and anywhere,” said Honda Malaysia’s Managing Director & CEO, Toichi Ishiyama.

“Through this online process, we aspire to offer greater convenience and a safe experience for our customers, no matter which part of Malaysia they are at,” he said.

Of course, making bookings can still be done at authorised Honda showrooms but with the Pre-Booking function, you won’t have to rush to a Honda showroom to place a booking if you want to be among the first to own a model about to be launched.

You can access the function directly by prebook.honda.com.my. Links are also provided from the various models displayed on the website at www.honda.com.my.

3S Isuzu dealership opens in Taiping, Perak

Until now, owners of Isuzu vehicles in Taiping and the surrounding areas had to travel to either Ipoh in the south or Prai in the north to get aftersales services. To make things more convenient, Isuzu Malaysia has appointed GB Motors as an authorised dealer to serve Taiping and surrounding areas.

Full range of services

The new Isuzu dealership is a 3S dealership, so it offers the full range of services from sales to aftersales as well as the sale of spare parts. The outlet, officially opened recently, is strategically and located along Jalan Simpang close to main crossroad leading to Taiping.

It is located on a 5,300 sq. metre site so there’s plenty of parking space for visitors as well as fleet operators who use Isuzu commercial vehicles. The facility, which has a built-up area of approximately 1,400 sq. metres, has a spacious showroom for those shopping for a new Isuzu vehicle. There is also a comfortable waiting area for owners to wait while their vehicles are being attended to by trained technicians.

Lounge for customers waiting for their vehicles being serviced.

“As one of the largest independent automotive retailers in Malaysia with over 25 years of delivering positive experiences here in the northern region, I believe that this new Goh Brothers outlet will offer excellent professional service and play a key role in developing the Isuzu business here and serving the growing population and businesses around the Taiping area,” said Koji Nakamura, CEO of Isuzu Malaysia.

Month-long campaign

To celebrate their appointment as an Isuzu Authorised 3S Centre, GB Motors will be holding a month-long test drive campaign. The first 100 persons to test drive any Isuzu vehicle at the showroom will receive a special goody bag filled with mystery gifts.

To locate other Isuzu outlets in the network in Malaysia, visit www.isuzu.net.my.

Mercedes-Benz Malaysia informs customers of Star Shield programme during CMCO

With a Conditional Movement Control Order (CMCO) now in force in Klang, Kuala Lumpur, Putrajaya, Selangor and Sabah, Mercedes-Benz Malaysia and Mercedes-Benz Services Malaysia informs the public of the following measures with Mercedes-Benz Star Shield from October 14 to October 27, 2020.

The Star Shield Programme
The Mercedes-Benz Star Shield programme is a safety protocol for Mercedes-Benz dealers and customers. It consists of a comprehensive safety plan that includes social distancing, provision of masks and hand sanitizers, cleaning and sanitization of showroom cars and common areas, temperature checks and limit on customers present.

During this CMCO period, all authorized Mercedes-Benz dealerships nationwide will remain open for business as usual. They will, however, strictly adhere to the guidelines set by the government for the protection of customers as well as their own employees.

Customers can still request for test-drives, while owners can bring their vehicles in for routine service and maintenance and/or repairs at service centres. The Standard Operating Procedures (SOPs) that have been observed for some months continue to apply.

24-hour support service
Customers can still obtain 24-Hour Roadside Assistance for emergency breakdowns and technical issues. They can call 1-800-88-1133 at any time of the day for support.

In order to minimize social contact, the Mercedes-Benz Star Shield also includes initiatives such as the Drop & Go, Door-to-door and Express Service.

Click here for other news and articles about Mercedes-Benz.

Isuzu Malaysia opens first medium/heavy-duty truck dealership in East Malaysia

Isuzu Malaysia Sdn Bhd recently had an official opening of its very first medium and heavy-duty (MHD) truck dealership in East Malaysia. Located in Kuching, Sarawak, this new MHD truck dealership is operated by Dai Max Automobile Sdn Bhd.

The dealership has 3S status, meaning it offers customers sales, service and spare parts. As its location is near industrial areas, it is readily accessible to many truck drivers whenever they require attention for their vehicles.

“We are very excited with the opening of Isuzu Malaysia’s first MHD truck dealership in Kuching which underscores our commitment to expanding our customer reach in this part of Malaysia, as well as strengthening our aftermarket services and maximising our customers’ satisfaction and trust in us,” said Koji Nakamura, CEO of Isuzu Malaysia, during the official opening ceremony.

“This dealership is designed to deliver exceptional sales and service experience to meet the needs of our customers throughout the region. With a large facility combined with a convenient location, it will definitely enable us to serve our East Malaysian customers better, thus contributing to their business productivity,” added Mr. Nakamura.

The premises of the new dealership cover roughly 3,000 square metres, with the service centre area taking up about 650 square metres. Dai Max Automobile took about 5 years to complete the new dealership which is built according to the latest service centre design. Its facilities allow easy manoeuvring of trucks for service or repair.

In addition, there are three extra bays for light commercial vehicles and light-duty vehicles, plus two extra bays for MHD trucks. The dealership also has ample parking spaces and efficient workshop layout for trucks that are waiting to be inspected.

The team of well-trained and skilled technicians use Isuzu’s latest diagnostic tools for all maintenance work. They always aim to minimise truck downtime so as to increase business efficiency for vehicle owners.

Amenities such as family-friendly customer lounge, prayer room and complimentary snacks and beverages are available for truck drivers to enjoy before they hit the road again once the truck is ready.

*One of the latest Isuzu trucks available in Malaysia.*

“With this new MHD truck dealership, our aim is to focus on potential customers, strengthening our team’s product knowledge and technical skills to support Isuzu Malaysia in achieving growth in this region. Through product innovation, quality service and people, we will be able to create new capabilities to provide the best support for our customers,” Mr. Nakamura promised.

“We will do this by providing competitive pricing for parts and technical services to exceed our customers’ expectations. This will eventually connect to fleet and parts sales, attract new fleet customers and create strong product and brand awareness,” he said.

The new dealership brings the total number of Isuzu MHD dealerships to 11, with 10 strategically located around Peninsular Malaysia.

Two more financing schemes available for new Toyota purchases

Those who are planning to buy the latest Toyota Hilux or any Toyota model have a choice of various schemes from UMW Toyota Motor (UMWT) to help them with financing. These are the Toyota EZ Beli Plan, Jom Drive, AITAB, Toyota Drive, Toyota Flexi Plan as well as conventional Hire-Purchase and Vehicle Lease financing schemes which are available from all authorized Toyota dealerships and UMWT branches nationwide.

Two new schemes
UMWT, in collaboration with Bank Islam Malaysia Berhad, now offers another two more which are Shariah Compliant Term Financing schemes to its customers – Vehicle Financing-i and Vehicle Financing-i GradHitz.

Vehicle Financing-i is available for all customers aged up to 60 years old with a minimum income of RM2,800 or more. Vehicle Financing-i GradHitz is a special package tailored for newly employed young graduates, aged less than 30 years, with a minimum qualification of a diploma degree from a recognized institution under Malaysian Qualifications Agency (MQA). For this scheme, they can apply for up to 100% margin of financing (terms and conditions apply).

Both schemes are based on term financing under the principle of Murabahah to the Purchase Order as a cost-plus profit financing contract. The financing tenure is up to 9 years, with fixed profit rates from 2.35% to 2.55% per annum. Customers will be eligible for Ibra’ (rebate) if full settlement is made before the maturity period of the financing.

The two Bank Islam financing schemes are applicable for all new Toyota models sold by authorized Toyota dealerships throughout Malaysia (including the Labuan and Langkawi duty-free zones).

Takaful coverage for peace of mind
Auto Financing Takaful Plan (AFTP), a takaful coverage, is also offered to customers. The plan covers the outstanding financing amount in the event of death or permanent disability within the financing period. The AFTP contribution is calculated based on financing amount and age of the applicant.

Customers who require more information may contact any authorized Toyota dealership in Peninsular and East Malaysia. Locations of the dealerships can be found at www.toyota.com.my.

Proton urges public to book X50 only at authorised dealerships

The new Proton X50 is not launched yet but bookings are accepted from those who are eager to be among the first owners in the country. According to the carmaker, some 20,000 bookings have already been received, an indication of the strong interest in this latest SUV.

As with anything that is ‘hot’, there will often be parties who try to profit from it and Proton has learnt that there are individuals or companies that are taking bookings – and deposit money – but they are not authorised representatives of Proton.

The company has issued a warning that the public should make bookings only through authorised Proton dealers and outlets. There are no other ‘sales agents’ for Proton products outside of the official network.

“We would like to strongly urge all potential customers to be wary of individuals or organisations claiming otherwise and if in doubt, to contact us. At Proton, our first priority is the customer and we will always strive to ensure that they are well looked after,” the company said in a statement.

To locate an authorised Proton dealership, visit www.proton.com/en/dealer-locator or call the Customer Care hotline at 1-800-88- 8398.

Piston.my

sales

EON now has a website dedicated to Proton products and services

Volvo Cars to have full ownership and control of its operations in China

Toyota and Lexus sales continue upwards with 12.7% increase in April

Upgraded Mercedes-Benz Autohaus in Johor Bahru enhances retail experience for C&C customers

Pre-Booking of Honda models can now be done online for just RM99

3S Isuzu dealership opens in Taiping, Perak

Mercedes-Benz Malaysia informs customers of Star Shield programme during CMCO

Isuzu Malaysia opens first medium/heavy-duty truck dealership in East Malaysia

Two more financing schemes available for new Toyota purchases

Proton urges public to book X50 only at authorised dealerships

EON now has a website dedicated to Proton products and services

Volvo Cars to have full ownership and control of its operations in China

Toyota and Lexus sales continue upwards with 12.7% increase in April

Upgraded Mercedes-Benz Autohaus in Johor Bahru enhances retail experience for C&C customers

Pre-Booking of Honda models can now be done online for just RM99

3S Isuzu dealership opens in Taiping, Perak

Mercedes-Benz Malaysia informs customers of Star Shield programme during CMCO

Isuzu Malaysia opens first medium/heavy-duty truck dealership in East Malaysia

Two more financing schemes available for new Toyota purchases

Proton urges public to book X50 only at authorised dealerships

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