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Hap Seng Star opens RM99 million Mercedes-Benz Autohaus in Setia Alam, Selangor

Global organisations, especially those in the premium and luxury segments, place great emphasis on brand image and corporate identity. Every aspect of their business must meet high standards and with companies like Mercedes-Benz, it includes the retail experience for customers.

This, of course, requires huge investments and the Hap Seng Group, one of the authorised dealers of the German brand in Malaysia, has spent of a total of RM673 million to date. It has established 10 Autohaus outlets in Peninsular and East Malaysia, as well as a standalone Mercedes-Benz Certified Pre-owned Centre and a standalone Body & Paint centre, both in Selangor.

The most recent investment is RM99 million for the new Autohaus in Setia Alam, Selangor, which was officially opened today. The relocated facility has a new luxury brand presence and exclusive luxury lifestyle boutique with enhancements and upgrades that support the brand’s customer-centric efforts.

The Hap Seng Star Setia Alam Autohaus sits on almost 79,000 sq ft of land area and has 7 floors. The spacious showroom floor can display up to 16 cars and the building has amenities such a self-service café, kid’s playroom and even a luxurious ladies powder room.

The lifestyle retail experience includes Mercedes-Benz luxury accessories and collection boutique, catering to a wide range of customers with a variety of collectables and products.

“With this new Setia Alam outlet, we want our customers to experience luxury like no other through our new luxury retail presence, equipped with lavish features and special amenities. Hap Seng Star is continuously looking for ways to innovate our services and offerings while embracing the Mercedes-Benz spirit of luxury, and with our passion for excellence, we will continue to set the benchmark in delivering the best customer services and experience,” said Harald Behrend, Group Chief Operating Officer of Hap Seng Consolidated Berhad and Chief Executive of Hap Seng Group Automotive Division.

The Hap Seng Star Autohaus is a one-stop centre for the needs of new as well as existing customers. For the latter, there is a service area with expandable work bays and maximised service capacity of up to 1,500 vehicles a month. Scheduled service maintenance and major repairs are carried out by trained technicians equipped with complete and approved special tools from Mercedes-Benz.

Other service differentiation offerings range from Express Service 2.0, pick-up and delivery, drop-and-go service booking, wheel alignment and balancing, electrical diagnosis and repairs, paint coating, glass tinting and also assistance with insurance and warranty claims.

“The launch of Hap Seng Star Setia Alam Autohaus is a testament of our joint commitment to redefine a luxurious brand experience for our Malaysian customers, at every point of their journey. It is our goal to work with our dealer partners to continue to grow the brand’s luxury retail concept presence which aims to further enhance our offerings & customer experience in areas of sales and service to cater to the ever evolving needs and desires of our valued customers,” said Sagree Sardien, President & CEO of Mercedes-Benz Malaysia & Head of Region, South East Asia II.

Advanced Modern Apprenticeship at Mercedes-Benz Malaysia Training Academy now open for applications

Full range of services available at all authorised Volkswagen dealerships

Car companies do their best to provide as much convenience as possible to customers and owners of their products. Whether it is enquiring about a new model or sending a vehicle for servicing, the more convenient it is, the better the experience of the brand.

For this reason, many companies have made their retail outlets 3S or 4S types, meaning sales, service and sale of spare parts are all at one location. ‘4S’ includes additional services such as accident repairs and refinishing. It is the norm these days and businessmen who wish to become dealers must be willing to make the big investments to build such facilities.

Volkswagen Passenger Cars Malaysia (VPCM) has followed this policy and can now say that virtually all its authorised dealerships in the country are now either 3S or 4S outlets, with the exception of one which is 2S (service and spares). There are currently 17 Volkswagen dealerships and one service partner, strategically located in key regions to provide customers with sales and aftersales services.

All dealer groups are equipped with the expertise, personnel and equipment to maintain Volkswagen models. In addition, VPCM is continuously working with its dealer partners to enhance customer satisfaction by providing professional, attentive, and top-level services. These efforts are evident in the Car.Advisor ratings given by customers. Car.Advisor is an independent third-party platform that manages customer satisfaction for the Volkswagen brand.

Volkswagen Malaysia has achieved an average 4.93/5 star for its sales experience on Car.Advisor, whilst aftersales services received 4.76/5 star (these annual results are as of April 2022). Ratings and reviews for each dealership are transparently shown on the website and accessible by the public.

Providing 3S and 4S outlets that offer the full range of services at one location is part of the company’s Volkswagen Cares initiative to enhance the ownership experience for customers. According to Erik Winter, Managing Director of VPCM, a smooth and memorable ownership experience is important. “Customer service makes all the difference because it elevates the ownership experience. Now with a strong network of 3S and 4S centres, we are providing convenience for Volkswagen owners from around the country. We are also practising transparency with our customer satisfaction because ratings and reviews are available on the Car.Advisor website, and this pushes us and our dealer partners to continue improving our offerings too,” he said.

Click here for more news and articles about Volkswagen.

C&C Autohaus in Ipoh upgraded with latest Mercedes-Benz Brand Presence

Ipoh in the Kinta Valley of Perak was where the first cars in Malaya were imported to and records show that the first owner was Eu Tong Seng, a wealthy businessman who brought in a Mercedes Simplex in 1902. He must have been very interested in the new ‘horseless carriages’ as the Simplex was launched in that same year by Daimler Motoren Gesellschaft.

Four years later, in 1906, a company opened up its first branch in Ipoh and this company would become associated with Mercedes-Benz to this day. It was Cycle & Carriage (C&C) and although it was not representing Mercedes-Benz then, it would become one of the first distributors of the German brand in Asia when it was appointed in 1951.

*The latest Mercedes-Benz S 580e at the C&C Autohaus in Ipoh. 120 years ago, in 1902, the first car in Ipoh (and Malaya) was also a Mercedes – the Simplex (below).*

Ipoh is therefore a special place in C&C’s long history and although that first branch was along Brewster Road (today known as Jalan Sultan Idris Shah), the company’s branch dealing in Mercedes-Benz passenger vehicles is now located at Jalan Kuala Kangsar. This is where the company has its fourth Autohaus incorporating the latest Mercedes-Benz Brand Presence. The newly upgraded Autohaus, which was recently officially opened, is part of the Mercedes-Benz network for the Northern region.

Mercedes-Benz Retail Brand Presence
The Mercedes-Benz Retail Brand Presence is a retail strategy which highlights the integration of digital elements into the physical world, with the aim of delivering customer-centric automotive retail experiences for modern-day shoppers. This seamless journey for the customer caters to the multi-channel shopper while addressing the increasing technological complexity of products that customers are interested in.

“As the leading dealership for Mercedes-Benz in Malaysia, Cycle & Carriage is committed to providing our customers exceptional journeys and best-in-class services whether it is during their purchase experience or ownership journey. Today, we are proud to showcase the upgraded Cycle & Carriage Ipoh Autohaus, a key location in our network coverage from north to south of Peninsula Malaysia,” said Thomas Tok, CEO of Cycle & Carriage.

“We want to give Mercedes-Benz customers the assurance that they can access our best services here in Ipoh. We believe that the new retail concept responds to the individual needs of today’s discerning customers, making our products even more accessible to anyone who wants to dive deeper into the world of Mercedes-Benz,” he added.

Immersive experience for customers
The modern design of the upgraded Cycle & Carriage Ipoh Autohaus is set against a backdrop of the picturesque limestone cliffs of the city. The facility covers a land area of over 56,000 square feet with ample space for visitors to park their cars. The showroom has been specially designed with ample open space and custom daylight-emitting spotlights to show off the true colours of each model on display. All vehicles are intentionally arranged in the shape of an arc to maximise the visibility of the range available.

Visitors can also immerse themselves in a journey featuring the latest in multimedia tools to gain a thorough understanding of Mercedes-Benz vehicles and their technologies. With the addition of new digital touchpoints, customers can discover the brand while gaining access to the service team for a complete experience of luxury that integrates both the digital and human touch.

For individual consultations, there are various seating locations arranged in open, semi-private or private areas for discussions. This includes the Star Lounge, which has a cafe to offer a more refined touch to many services available.

For those who have made a purchase and are taking delivery of their new Mercedes-Benz, there is a special room for the purpose. C&C makes sure that it is treated as a special occasion for the customer to remember and to start or extend the relationship with the company and the brand.

Fully equipped service centre
For aftersales services, the Autohaus has a service centre with trained personnel and is fully equipped with equipment for maintenance, repair, painting and even car detailing services. With 31 service and repair bays (11 of which are for body and paint jobs), the service centre is one of the largest of its type in the area. The health and comfort of the staff are not forgotten as there are high ceilings and large fans for a naturally airy space.

Designed with sustainability in mind
The Autohaus is designed with sustainability in mind and is the second C&C Autohaus (after the one in Johor Bahru) to install solar panels that can provide up to 72 kWp of electricity from sunshine. In addition to this free and environment-friendly source of electricity, there are also rainwater-harvesting systems to supply water for general use around the facility.

To know more about Mercedes-Benz products and services or to locate an authorised showroom, visit www.mercedes-benz.com.my.

First Mercedes-Benz Original Tyres & Rims Boutique in Malaysia

SDAC-Ford Ara Damansara dealership outlet in Ara Damansara, Selangor, recognised for top performance

The SDAC-Ford National Dealer Convention held annually by Sime Darby Auto ConneXion (SDAC), the sole distributor for Ford in Malaysia, aims to recognise top-performing Ford dealerships in the country across key business categories including sales, aftersales, service operation excellence and business performance.

For 2021, the SDAC-Ford Ara Damansara dealership outlet was recognised as Best Overall Ford Dealership Outlet, and won this top distinction based on overall performance in sales and aftersales services. The dealership outlet also won the greatest number of awards amongst all Ford dealership outlets nationwide.

Commitment to deliver
SDAC-Ford Ara Damansara’s performance was attributed to its commitment to delivering on overall sales and aftersales performance despite the challenges brought on by the ongoing pandemic. It was also recognised for Overall Sales Target Achievement, Best Overall Sales Outlet (Champion), Best Overall Aftersales Outlet (2nd Runner-Up), Aftersales CVP (Customer View Point) Excellence (Central region), and Parts Sales Target Achievement (Central region).

“We are truly honoured to be named the 2021 Best Overall Outlet despite being in operation for only 2 years. This recognition is a testament to our strong commitment in delivering outstanding business performance while ensuring service excellence throughout the entire ownership journey. We remain steadfast in pursuing excellence and in providing world-class service to all our Ford customers,” said Steven Kong, Dealer Principal of Sime Darby Auto Connexion-Ford which is located at the Sime Darby Motors City complex in Ara Damansara, Selangor.

Full range of services
The outlet offers a complete range of services and has a showroom displaying the latest Ford models available in the Malaysian market, as well a fully-equipped service centre on the upper levels of the building. For customers waiting for their vehicles being serviced, there is a comfortable and spacious area with refreshments and light snacks available, as well as complimentary wifi service.

To know more about the services offered at SDAC-Ford Damansara and other Ford outlets in Malaysia, visit www.sdacford.com.my.

‘Ford Ranger Getaways’ by SDAC-Ford provide owners with ways to enjoy their truck to the fullest

SunAgata Supercars opens Lamborghini Kuala Lumpur sales and service facility in Glenmarie, Selangor

SunAgata Supercars Sdn Bhd today officially opened Lamborghini Kuala Lumpur, its showroom and service centre to provide sales and aftersales services for the Italian brand in Malaysia. SunAgata Supercars was appointed as Lamborghini’s sole authorized dealer and aftersales provider in January last year and has been operating from the Audi Centre in Glenmarie, Selangor.

Its new facility is also in the same area but located along the main road through the district. The styling of the premises follows Lamborghini themes which are characterized by polygons, clean lines and modern architecture.

A special area of the showroom has been set up as an Ad Personam room where customers can personalize their car with the wide range of options. There are samples of various materials for them to feel so they can decide exactly what they want. From the colours and materials to the seat’s logo and embroidered initials inside the cabin, virtually every wish can be given form by choosing from infinite combinations, and fitment will be to the high standards of quality Lamborghini prides itself in.

Lamborghini is a strong and highly acclaimed brand worldwide and our new dealership environment is a tangible demonstration of this. We believe that the strong partnership between Lamborghini and SunAgata Supercars will effectively communicate our brand values as well as deliver an unparalleled customer ownership experience,” said Francesco Scardaoni, Region Director of Automobile Lamborghini Asia Pacific, at the opening ceremony this morning.

To celebrate the occasion, the first Aventador LP780-4 Ultimae in Malaysia was unveiled. The Ultimae edition is the final production model of the V12 supercar. 600 cars will be available – 350 in coupe form and 250 roadsters, with pricing starting from around RM1.9 million. There are a few orders from Malaysians, but all 600 units have already been sold and there are customers hoping that some of the orders will be cancelled and the cars re-allocated.

*Lamborghini Kuala Lumpur also displayed a selection of iconic models owned by Malaysians. The red Countach on the left was originally owned by the Bee Gees Sir Barry Gibb who purchased it in 1983.*

It’s not known how many new Lamborghinis were sold in Malaysia last year but for the Asia-Pacific area, the carmaker reported that 2,249 units were sold in 2021. The 14% increase from the year before contributed to Lamborghini’s best sales results ever, with 8,405 cars delivered worldwide.

Lamborghini’s other records that you may not know about

SISMA Auto opens premium multi-brand 3S centre in Shah Alam, Selangor

Following the move by Jaguar Land Rover (Malaysia) Sdn Bhd (JLRM), a joint venture between SISMA Auto and Sime Darby, to consolidate its retail operations in Malaysia, SISMA Auto has announced the opening of SISMA Auto Hub, a new premium multi-brand 3S centre to buy, sell or service any brand of luxury car.

Located at the former Jaguar Land Rover 3S centre in Glenmarie, Shah Alam, Selangor, the new SISMA Auto Hub Glenmarie has a 14-car showroom and a 16-workbay service centre.

While SISMA Auto still retains significant interest in the Jaguar Land Rover business as a joint venture partner in JLRM, it now plans to leverage its more than 25 years as a franchise dealer for Jaguar, Land Rover and Volvo to offer the same premium 3S experience for any brand of luxury car.

Continuing to grow
The company aims to continue to grow with the Volvo Cars brand in Malaysia and has started construction of its flagship Volvo 3S facility in Sungai Besi, Kuala Lumpur. The 50,000 square foot facility spread over 4 floors, represents a significant expansion of SISMA Auto’s Volvo business. It is expected to commence operations by the end of 2022.

Aside from Jaguar Land Rover (Malaysia) and SISMA Auto Hub, the company currently operates two Volvo outlets – a sales showcase at Bukit Bintang and Service and Selekt Centre in a Glenmarie, next to the SISMA Auto Hub.

“We believe that a premium 3S experience should be available to all luxury car owners. At SISMA Auto Hub, our highly trained team will provide the same level of exceptional service that you have come to expect from SISMA Auto,” said Syed Khalil bin Syed Ibrahim, Managing Director of SISMA Auto.

Jaguar Land Rover (Malaysia) to consolidate business operations and become sole importer and dealer

Jaguar Land Rover (Malaysia) to consolidate business operations and become sole importer and dealer

Jaguar Land Rover (Malaysia) Sdn Bhd (JLRM), a joint venture between Sime Darby Motors and SISMA Auto since 2014, will consolidate and strengthen Jaguar Land Rover retail business operations making it the sole importer and dealer in Malaysia.

The move will see the acquisition of dealer assets and transfer of staff from both Sime Darby Auto ConneXion and SISMA Auto and the consolidation of its central business operations into the Jaguar and Land Rover Dealership at Ara Damansara, Selangor. This outlet is currently the largest Jaguar Land Rover 4S facility within the South-East Asia region. JLRM, will also be operating its retail operations located in Jalan Sultan Ahmad Shah, Penang.

According to Syed Ahmad Muzri Syed Faiz, Managing Director of Jaguar Land Rover Malaysia, this is part of its ambitious plan to improve service capabilities and drive long-term growth for the brand. JLRM’s consolidation exercise will put the company in a stronger position to serve its customers, whilst optimising retail and distribution costs, as well as overheads.

“This consolidation will be a positive move towards better operational efficiency with elevated levels of premium services which will help drive long-term growth for the company. These measures will leverage on the company’s vast experience and accumulated knowhow through the decades to strengthen its processes and deliver more value to our customers,” he added.

JLRM expects this consolidation to continue to elevate customer experiences, differentiating it from the mass premium brands. Together with digitalization initiatives, it plans to invest more on technology and will increasingly deploy digitalisation over the next few years to improve its service capacity to deliver top-notch services to its customers.

The joint venture between SISMA Auto and Sime Darby Motors brings together more than 60 years of cumulative experience in the automotive business. Both entities have been credited with outstanding performances by securing top positions in the Retailer of the Year Award 2020/21 title for their superlative service and dedication to customers.

Tuan Syed Ahmad Muzri said customers can expect more luxurious and convenient services from Jaguar Land Rover Malaysia. “Those who wish to join the Jaguar and Land Rover family will find even more value and options, available at the 167,586 sq.ft. Ara Damansara facility which houses both new and approved Jaguar Land Rover pre-owned vehicles under one roof,” he said.

*JLRM’s business includes the sale of pre-owned models, and the available stocks can be checked online at the company’s website.*

JLRM will continue to invest heavily in training to grow the number of Jaguar Land Rover Master level 4 Technicians and Electric Vehicle Technology Certified Technicians in ensuring owners get the most from their vehicles. Sales and service advisors are also trained according to Jaguar Land Rover standards so that customers will always feel confident and secure as part of their purchase and ownership experiences.

Service Outreach programmes will also be curated to bring coverage to the southern region of Johore Bahru whilst it assumes retail coverage of the Northern region via its outlet in Penang Island.

*The New Land Rover Defender was launched in Malaysia this week.*

*All-electric I-PACE is one of the models that Jaguar Land Rover Malaysia will have in its showrooms.*

As for product offerings, there will be new models in the near future from both the Land Rover and Jaguar brands. These include the Jaguar F-Pace SUV, XF Executive Sedan and I-Pace all-electric performance SUV. From Land Rover, there will be the Defender 90 following the recent launch of the New Defender 110 and an all-new Range Rover (to be revealed tomorrow).

For more information on models available in Malaysia and the locations of showrooms to view them, visit www.landrover.com.my or www.jaguar.com.my.

The Land Rover Defender – Past and Present

Vaccination does not make you immune to COVID-19 infection. You can still get infected but may not show symptoms. However, you can still spread the coronavirus to others near you. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.

Over 10,000 Proton vehicles delivered in September as market starts to revive

Proton, like other carmakers in Malaysia, has been seeing a steady sales growth since the government allowed businesses to start operating again from the middle of August. While there were only two weeks of operations in August and many sales outlets also had to prepare their premises to meet SOPs, September was a full month and customers began returning to showrooms.

For Proton, September was very encouraging as the total number of vehicles sold (including exports) was 10,380 units. The company estimates that the Total Industry Volume for the month will be around 43,500 units and, on that basis, Proton’s share would be 23.9%. This would keep it in second place in overall sales for 2021.

September’s sales volume takes the cumulative volume sold to 73,017 units after 8 months. That’s almost similar to the 73,547 units over the same period in 2020 although this year, Proton’s market share to date is slightly higher at 23% compared to 21.5%.

Although there is usually more news about the newer models like the X70 and X50, it was the Saga that was Proton’s bestseller in September. 3,907 units were sold, a number said to be the highest in the A-segment.

The newly launched Iriz and Persona also recorded strong first month sales. Even though production was affected by a shortage of components, the factory still managed to release 1,440 units of the Persona and 749 units of the Iriz (including the new Active variant) which were immediately delivered to customers.

As for the hotselling SUVs, deliveries accelerated to catch up with demand. For the X50, 2,431 units were delivered while 1,577 units of the X70 reached their new owners. To date in 2021, 27,312 units of SUVs have been sold by Proton which accounts for 37.4% of the overall year’s sales of 73,017 units.

“As the numbers show, sales were strong for Proton in September, so we are happy with the results. While we could have sold more than the 10,380 units achieved, some context should be given to our performance as Malaysia is recovering from a pandemic that is still affecting our vendors. The situation is slowly improving but the shortage of chips and other components is a real issue that will not change in the short term, so we must exercise caution when trying to forecast sales as production volumes remain subject to change,” explained Roslan Abdullah, CEO of Proton Edar.

“Therefore, for the remaining three months of the year, Proton will concentrate on meeting our commitments to our customers and delivering as many cars as possible. Clearing the backlog will free up more volume for the next calendar year and help us move forward with plans to expand our offerings both locally and in export markets,” he said.

Encik Roslan said that while there is growth in the number of bookings made online, Proton and its dealers have made big investments to upgrade the sales and service network the last few years. “The best brand experience is still delivered in person, so we have adopted new operational procedures in light of the pandemic situation,” he added.

With all states in Phase 2 or higher of the National Recovery Plan, all Proton outlets and service centres have now reopened nationwide. While operations remain governed by strict SOPs to limit the physical number of people at a facility, fully vaccinated customers can visit showrooms to view and test drive the company’s range of offerings.

EON now has a website dedicated to Proton products and services

Vaccination does not make you immune to COVID-19 infection. You can still get infected and although you may not show symptoms, you can spread the coronavirus to others. Do not stop taking protective measures such as wearing a facemask, washing hands frequently and social distancing.

New Mitsubishi Motors 3S Centre opened in Klang, Selangor

As we gradually return to normalcy – but with a New Normal – activities in the auto industry are picking up again. Showrooms are resuming business and customers can visit them and even take test-drives (subject to the SOPs, of course). MN Wheels Sdn Bhd must be happy with the restrictions being lifted as it has been waiting to open its new 3S (sales, service and spare parts) outlet in Bukit Raja, Klang, Selangor.

Announcing the opening today, Mitsubishi Motors Malaysia (MMM) says it is the second Mitsubishi Motors showroom for the authorised dealership which has one more in Kuala Selangor. Both showrooms incorporate Mitsubishi Motors’ new corporate brand with the global tagline ‘Drive Your Ambition’. The corporate tagline underlines Mitsubishi Motors’ commitment to the values and aspirations of its drivers.

*Latest models like the Outlander 7-seater SUV are available at the new Mitsubishi Motors dealership.*

With a built-up area of close to 5,000 square feet, the new 3S Centre incorporates a comfortable customer lounge with wifi and displays of vehicles for visitors to view from any angle. As the ‘3S’ suggests, aftersales services are also available in the same location and there is a fully-equipped workshop with 3 service bays and trained technicians.

“Congratulations to MN Wheels for opening another Mitsubishi Motors showroom in Selangor. We have been in a very challenging business environment and despite that, MN Wheels have managed to complete the build-up of this impressive showroom with our new visual identity. This goes to show MN Wheels’ commitment to further strengthen Mitsubishi’s brand presence in Malaysia,” said Tomoyuki Shinnishi, CEO of Mitsubishi Motors Malaysia.

“With Mitsubishi Motors’ sales growing quickly and expected to increase over the coming years, we aim to open a new showroom in every quarter for Financial Year 2021 (ending March 2022),” he added. “This is part of our strategy that as we continue to grow, we put our customers at the forefront and as our utmost priority especially since we progressively work towards delivering the new XPANDER and Triton Athlete. We aim to serve our customers better in terms of sales and aftersales especially in the Klang Valley.”

*SOPs for the protection of customers and staff will be followed in all areas of the dealership.*

For more information about Mitsubishi vehicles in Malaysia and the locations of authorised dealers, visit www.mitsubishi-motors.com.my.

Volkswagen dealers offering special deals to celebrate re-opening of showrooms

Volkswagen Passenger Cars Malaysia (VPCM), like all the car companies, is happy to be able to resume business after over two months of forced shutdown of all retail activities. During that time, virtually no new vehicles were sold which of course has an impact on the year’s total sales volume. For the whole of 2020, which also had a period of shutdown, the company sold 3,379 Volkswagens and in the first 7 months, it sold 1,657 units. During the same period this year, it has reached only 1,110 units.

To celebrate the reopening of business and try to maximise sales in the remaining months, authorised Volkswagen dealers are offering exclusive deals that include free insurance coverage for the first year, RM3,500 rebate (if purchased online), and additional savings of up to RM6,500 for the Passat Elegance.

Those who choose the Passat R-Line will get a year’s supply of petrol free and additional savings of RM5,500; if they use the online channel for the purchase, they can get another RM3,500. The Tiguan Allspace Highline, a popular model, also has the RM3,500 rebate for online purchases, plus RM2,000 of savings. With the sales tax exemption still ongoing until the end of this year, customers also get to save money for all models.

For now, assembly of Volkswagen models in Malaysia are not affected by the global shortage of semiconductors. New units continue to roll out of the assembly facility in Pekan, Pahang, and there is no waiting period for any model as stocks are readily available.

*Assembly of vehicles is still ongoing at the assembly facility in Pahang, although many factories around the world have to suspend operations due to the global shortage of semiconductors.*

To comply with the latest set of standard operating procedures (SOPs) issued by the Health Ministry, visitors to showrooms nationwide must have completed full vaccination (including the required period post-vaccination) to gain entry. They also have to follow the other SOPs that have been in force for more than a year, ie temperature scanning, registration via MySejahtera and wearing facemasks. VPCM gives assurance that only fully-vaccinated sales consultants will serve customers.

Those who wish to take test-drives are also permitted to do so in states under phase 2 of National Recovery Plan. They must also be fully-vaccinated individuals. All models in the Volkswagen line-up are available for test drive, including the recently launched Arteon R-Line 4MOTION.

During the Malaysia Day weekend period, Volkswagen dealerships will be hosting a virtual showroom event from September 16 to 19. Customers may tune in to the respective dealership’s social media channels to learn about the models and latest offers.

For more information or to locate an authorised dealership, visit www.volkswagen.com.my.

Volkswagen Arteon: How Does It Feel & Drive After 10,000KM?

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sales

Hap Seng Star opens RM99 million Mercedes-Benz Autohaus in Setia Alam, Selangor

Full range of services available at all authorised Volkswagen dealerships

C&C Autohaus in Ipoh upgraded with latest Mercedes-Benz Brand Presence

SDAC-Ford Ara Damansara dealership outlet in Ara Damansara, Selangor, recognised for top performance

SunAgata Supercars opens Lamborghini Kuala Lumpur sales and service facility in Glenmarie, Selangor

SISMA Auto opens premium multi-brand 3S centre in Shah Alam, Selangor

Jaguar Land Rover (Malaysia) to consolidate business operations and become sole importer and dealer

Over 10,000 Proton vehicles delivered in September as market starts to revive

New Mitsubishi Motors 3S Centre opened in Klang, Selangor

Volkswagen dealers offering special deals to celebrate re-opening of showrooms

UMW Toyota Motor Sees Strong Sales and Community Engagement in May 2024

Proton Registers 13.6% Sales Growth in May Amid Positive Market Sentiment

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