sales Archives

3S Isuzu dealership opens in Taiping, Perak

Until now, owners of Isuzu vehicles in Taiping and the surrounding areas had to travel to either Ipoh in the south or Prai in the north to get aftersales services. To make things more convenient, Isuzu Malaysia has appointed GB Motors as an authorised dealer to serve Taiping and surrounding areas.

Full range of services

The new Isuzu dealership is a 3S dealership, so it offers the full range of services from sales to aftersales as well as the sale of spare parts. The outlet, officially opened recently, is strategically and located along Jalan Simpang close to main crossroad leading to Taiping.

It is located on a 5,300 sq. metre site so there’s plenty of parking space for visitors as well as fleet operators who use Isuzu commercial vehicles. The facility, which has a built-up area of approximately 1,400 sq. metres, has a spacious showroom for those shopping for a new Isuzu vehicle. There is also a comfortable waiting area for owners to wait while their vehicles are being attended to by trained technicians.

Lounge for customers waiting for their vehicles being serviced.

“As one of the largest independent automotive retailers in Malaysia with over 25 years of delivering positive experiences here in the northern region, I believe that this new Goh Brothers outlet will offer excellent professional service and play a key role in developing the Isuzu business here and serving the growing population and businesses around the Taiping area,” said Koji Nakamura, CEO of Isuzu Malaysia.

Month-long campaign

To celebrate their appointment as an Isuzu Authorised 3S Centre, GB Motors will be holding a month-long test drive campaign. The first 100 persons to test drive any Isuzu vehicle at the showroom will receive a special goody bag filled with mystery gifts.

To locate other Isuzu outlets in the network in Malaysia, visit www.isuzu.net.my.

Isuzu Elf range enhanced with extra safety features, B20 compatibility and longer warranty

Mercedes-Benz Malaysia informs customers of Star Shield programme during CMCO

With a Conditional Movement Control Order (CMCO) now in force in Klang, Kuala Lumpur, Putrajaya, Selangor and Sabah, Mercedes-Benz Malaysia and Mercedes-Benz Services Malaysia informs the public of the following measures with Mercedes-Benz Star Shield from October 14 to October 27, 2020.

The Star Shield Programme
The Mercedes-Benz Star Shield programme is a safety protocol for Mercedes-Benz dealers and customers. It consists of a comprehensive safety plan that includes social distancing, provision of masks and hand sanitizers, cleaning and sanitization of showroom cars and common areas, temperature checks and limit on customers present.

During this CMCO period, all authorized Mercedes-Benz dealerships nationwide will remain open for business as usual. They will, however, strictly adhere to the guidelines set by the government for the protection of customers as well as their own employees.

Customers can still request for test-drives, while owners can bring their vehicles in for routine service and maintenance and/or repairs at service centres. The Standard Operating Procedures (SOPs) that have been observed for some months continue to apply.

24-hour support service
Customers can still obtain 24-Hour Roadside Assistance for emergency breakdowns and technical issues. They can call 1-800-88-1133 at any time of the day for support.

In order to minimize social contact, the Mercedes-Benz Star Shield also includes initiatives such as the Drop & Go, Door-to-door and Express Service.

Click here for other news and articles about Mercedes-Benz.

Isuzu Malaysia opens first medium/heavy-duty truck dealership in East Malaysia

Isuzu Malaysia Sdn Bhd recently had an official opening of its very first medium and heavy-duty (MHD) truck dealership in East Malaysia. Located in Kuching, Sarawak, this new MHD truck dealership is operated by Dai Max Automobile Sdn Bhd.

The dealership has 3S status, meaning it offers customers sales, service and spare parts. As its location is near industrial areas, it is readily accessible to many truck drivers whenever they require attention for their vehicles.

“We are very excited with the opening of Isuzu Malaysia’s first MHD truck dealership in Kuching which underscores our commitment to expanding our customer reach in this part of Malaysia, as well as strengthening our aftermarket services and maximising our customers’ satisfaction and trust in us,” said Koji Nakamura, CEO of Isuzu Malaysia, during the official opening ceremony.

“This dealership is designed to deliver exceptional sales and service experience to meet the needs of our customers throughout the region. With a large facility combined with a convenient location, it will definitely enable us to serve our East Malaysian customers better, thus contributing to their business productivity,” added Mr. Nakamura.

The premises of the new dealership cover roughly 3,000 square metres, with the service centre area taking up about 650 square metres. Dai Max Automobile took about 5 years to complete the new dealership which is built according to the latest service centre design. Its facilities allow easy manoeuvring of trucks for service or repair.

In addition, there are three extra bays for light commercial vehicles and light-duty vehicles, plus two extra bays for MHD trucks. The dealership also has ample parking spaces and efficient workshop layout for trucks that are waiting to be inspected.

The team of well-trained and skilled technicians use Isuzu’s latest diagnostic tools for all maintenance work. They always aim to minimise truck downtime so as to increase business efficiency for vehicle owners.

Amenities such as family-friendly customer lounge, prayer room and complimentary snacks and beverages are available for truck drivers to enjoy before they hit the road again once the truck is ready.

*One of the latest Isuzu trucks available in Malaysia.*

“With this new MHD truck dealership, our aim is to focus on potential customers, strengthening our team’s product knowledge and technical skills to support Isuzu Malaysia in achieving growth in this region. Through product innovation, quality service and people, we will be able to create new capabilities to provide the best support for our customers,” Mr. Nakamura promised.

“We will do this by providing competitive pricing for parts and technical services to exceed our customers’ expectations. This will eventually connect to fleet and parts sales, attract new fleet customers and create strong product and brand awareness,” he said.

The new dealership brings the total number of Isuzu MHD dealerships to 11, with 10 strategically located around Peninsular Malaysia.

Isuzu Dura Miles Challenge shows fuel efficiency of 1.9-litre Blue Power engine

Two more financing schemes available for new Toyota purchases

Those who are planning to buy the latest Toyota Hilux or any Toyota model have a choice of various schemes from UMW Toyota Motor (UMWT) to help them with financing. These are the Toyota EZ Beli Plan, Jom Drive, AITAB, Toyota Drive, Toyota Flexi Plan as well as conventional Hire-Purchase and Vehicle Lease financing schemes which are available from all authorized Toyota dealerships and UMWT branches nationwide.

Two new schemes
UMWT, in collaboration with Bank Islam Malaysia Berhad, now offers another two more which are Shariah Compliant Term Financing schemes to its customers – Vehicle Financing-i and Vehicle Financing-i GradHitz.

Vehicle Financing-i is available for all customers aged up to 60 years old with a minimum income of RM2,800 or more. Vehicle Financing-i GradHitz is a special package tailored for newly employed young graduates, aged less than 30 years, with a minimum qualification of a diploma degree from a recognized institution under Malaysian Qualifications Agency (MQA). For this scheme, they can apply for up to 100% margin of financing (terms and conditions apply).

Both schemes are based on term financing under the principle of Murabahah to the Purchase Order as a cost-plus profit financing contract. The financing tenure is up to 9 years, with fixed profit rates from 2.35% to 2.55% per annum. Customers will be eligible for Ibra’ (rebate) if full settlement is made before the maturity period of the financing.

The two Bank Islam financing schemes are applicable for all new Toyota models sold by authorized Toyota dealerships throughout Malaysia (including the Labuan and Langkawi duty-free zones).

Takaful coverage for peace of mind
Auto Financing Takaful Plan (AFTP), a takaful coverage, is also offered to customers. The plan covers the outstanding financing amount in the event of death or permanent disability within the financing period. The AFTP contribution is calculated based on financing amount and age of the applicant.

Customers who require more information may contact any authorized Toyota dealership in Peninsular and East Malaysia. Locations of the dealerships can be found at www.toyota.com.my.

100% financing packages to buy new Toyota or Lexus models

Proton urges public to book X50 only at authorised dealerships

The new Proton X50 is not launched yet but bookings are accepted from those who are eager to be among the first owners in the country. According to the carmaker, some 20,000 bookings have already been received, an indication of the strong interest in this latest SUV.

As with anything that is ‘hot’, there will often be parties who try to profit from it and Proton has learnt that there are individuals or companies that are taking bookings – and deposit money – but they are not authorised representatives of Proton.

The company has issued a warning that the public should make bookings only through authorised Proton dealers and outlets. There are no other ‘sales agents’ for Proton products outside of the official network.

“We would like to strongly urge all potential customers to be wary of individuals or organisations claiming otherwise and if in doubt, to contact us. At Proton, our first priority is the customer and we will always strive to ensure that they are well looked after,” the company said in a statement.

To locate an authorised Proton dealership, visit www.proton.com/en/dealer-locator or call the Customer Care hotline at 1-800-88- 8398.

How fast & powerful is the 2020 Proton X50?

Hap Seng Star opens first Mercedes-Benz Accessories and Collection Boutique in Malaysia

While most people will think of cars when mention is made of Mercedes-Benz, the brand also has a range of exclusive lifestyle products for owners as well as those who are not owners [yet]. These products are available at most authorised Mercedes-Benz outlets and at Hap Seng Star’s new Autohaus, they are presented in a Luxury Lifestyle Boutique that is part of the showroom.

RM3.5 million investment
The Autohaus, situated along Jalan Sultan Ismail, was originally opened in 2004. It has since undergone a RM3.5 million refurbishment exercise to create the first new Mercedes-Benz Retail Brand Presence in the ‘Golden Triangle’ of Kuala Lumpur. The Mercedes-Benz Accessories and Collection Boutique is the first of its kind in Malaysia.

“With this investment, we aim to create the best experience for our customers throughout their ownership journey. Hap Seng Star embraces the Mercedes-Benz spirit of innovation, luxury, and world-class service, delivered by experienced personnel with in-depth product knowledge and exceptional service skills,” said Harald Behrend, Group Chief Operating Officer of Hap Seng Consolidated Berhad and CEO of Hap Seng Group Automotive Division.

Providing the luxury experience
There’s also a private lounge on the second level, while a cafe on Level 3 is available with refreshments for customers. The Autohaus also sells cars, of course, and the spacious delivery bays, are special illuminated to provide a unique vehicle hand-over experience for the new owners.

“The new Autohaus by Hap Seng Star reaffirms Mercedes-Benz Malaysia’s commitment to create a fascinating brand experience at every point in the customer journey. The new brand presence promises an authentic luxury experience with a modern touch. Our aim is to connect our customers not just with a car, but also a lifestyle experience that encourages a sense of joy, luxury and exclusivity,” said Dr. Claus Weidner, President & CEO of Mercedes-Benz Malaysia.

Hap Seng has invested a total of over RM300 million to date in enriching customer touchpoints nationwide. Its Mercedes-Benz Autohaus network is in 11 locations nationwide, with three in East Malaysia.

Click here for other news and articles about Mercedes-Benz.

Ingress Motors opens fourth Mitsubishi Motors showroom in Klang Valley

Mitsubishi vehicle owners in Petaling Jaya, Selangor, have an additional 3S outlet to provide sales and aftersales services. Opened recently, the new outlet is operated by Ingress Motors Centre (IMC) which already has three other Mitsubishi Motors showrooms in the Klang Valley (Puchong, Bangi and Shah Alam).

The latest outlet located along Jalan 225 in Section 51A of Petaling Jaya was built with an investment of RM1.25 million and has a built-up area of over 34,000 square feet. Its design follows the Corporate Identity of Mitsubishi Motors which is used for outlets globally.

Full range of services
It offers a full range of services and has a fully-equipped workshop with 12 service bays. The showroom is spacious and offers customers easy viewing of the latest Mitsubishi models. Owners having their vehicles serviced can also wait in a lounge with amenities such as free wifi and refreshments.

“Congratulations to Ingress Motors Centre for opening another Mitsubishi Motors showroom here in Petaling Jaya. MMM and IMC have been business partners since 2013 and within 7 years, IMC has established 4 out of 14 MMM showrooms within Klang Valley. This goes to show IMC’s commitment to further strengthen the Mitsubishi’s brand presence in Malaysia,” said Tomoyuki Shinnishi, CEO of Mitsubishi Motors Malaysia (MMM).

“As we work together towards introducing the new XPANDER to the Malaysian market very soon, the opening of this new showroom is in line with putting our customers at the forefront and as our utmost priority. It is our aim to serve our customers better in terms of sales and after sales in the central region,” he added.

Growing network nationwide
The Mitsubishi Motors network in Malaysia now consists of 52 showrooms (out of which 46 are 3S Centres) and 52 service outlets throughout Malaysia. In East Malaysia, there are 14 showrooms (7 in Sarawak and 7 in Sabah).

New Mitsubishi XPANDER to be assembled locally

Sime Darby Auto Performance opens largest 3S Porsche Centre in Asia-Pacific

With an investment of over RM15 million, Sime Darby Auto Performance (SDAP), the authorised importer of Porsche vehicles and parts in Malaysia, has built the largest 3S Porsche Centre within a single facility in the Porsche Asia-Pacific region. Officially opened recently, the flagship facility known as Porsche Centre Ara Damansara is the third brand new dealership facility established by SDAP in its 10 years representing the brand in this country.

The Porsche Centre Ara Damansara occupies a cumulative built-up area of 12,102 square metres which includes 8,000 square metres of working space across 5 levels, with two showroom floors, two service and workshop levels and the importer office.

Showroom on two floors
The new facility is designed to deliver a best-in-class retail experience for customers and enthusiasts alike. The showroom areas on two floors, connected by escalators, can showcase up to 26 models. Porsche owners and fans will be able to purchase accessories and equipment at the ‘shop-in-shop’ featuring the latest collection of Porsche Driver’s Selection.

The service workshop operates on the second and third floors and has 21 service bays, with frameless telescopic oil hydraulic lifts being used. The Aftersales reception area comprises 4 dialogue bays, air-conditioned for better comfort

Motorsports Zone
There is also a dedicated Motorsports Zone, the first of its kind not only in Malaysia, but globally. Besides showcasing classic and modern Porsche racing cars, there are racing simulators for visitors to experience a virtual drive on a variety of circuits. Personal coaching with a trained instructor is also available for owners.

High-performance chargers
To prepare for the new era of electromobility, SDAP has installed Direct Current (DC) high-performance chargers for customers at all Porsche Centres. These 175 kW chargers are currently the fastest in the country and can fully charge the battery pack of the new Taycan within 36 minutes under optimal conditions.

*Owners of the new Taycan all-electric sportscar will be able to get their cars charged within 36 minutes using the high-performance chargers at the facility.*

“A central part of the new concept is to create a unique brand experience and a gathering place for our Porsche community, appealing to existing and new customers,” said Christopher Hunter, CEO of Sime Darby Auto Performance. ”Strategically located within the newly built Sime Darby Motors City complex of Ara Damansara in Selangor, this latest addition to the Porsche dealer network signals the commitment of SDAP and Sime Darby Motors, as well as Porsche Asia Pacific, to ensure a best-in-class experience for customers and enthusiasts alike.”

Click here for more news and articles about Porsche.

Latest Nissan Retail Concept adopted by new dealership in Kelantan

Just as car models receive periodic refreshing and updates, so too do the brand identities and other elements of the retail side of the auto business. For authorised Nissan dealers in Malaysia, that time has come and dealerships are progressively switching to the new Nissan Retail Concept (NRC).

The latest is a Nissan 3S centre in Kota Bharu, Kelantan operated by newly appointed dealer, Edaran Nuri Sdn Bhd. With the new NRC, there is the promise of an improved customer experience and journey of Nissan brand. The exterior features iconic red Nissan tablet signage while the exciting ‘Nissan Drive’ sales and consultation areas greet customers with warmth and comfort.

Everything under one roof
The 3S Nissan Centre has a total built-up area of 12,260 square feet and its showroom can display up to 5 models simultaneously. Within the same site is a service centre with 3 bays which can handle up to 15 vehicles per day.

Additional facilities include a cafe-styled customer lounge, free wifi and kids’ area. As taking delivery of a new Nissan is a special occasion, there’s an exclusive delivery bay for customers to receive their vehicles.

“Customer satisfaction is our main priority, and it is important that we work closely with our dealer to serve our customers better. The Nissan Retail Concept is our commitment in providing customers with high quality services and after-sales offerings from the minute they arrive,” said Mr Christopher Tan, Sales & Marketing Director of Edaran Tan Chong Motor, the distributor of Nissan vehicles for over 50 years.

SOPs observed
Mr. Tan gave assurance that, in line with government Standard Operating Procedures to curb Covid-19, Nissan showrooms and service centres nationwide carry out temperature checking and social distancing for all staff and customers. Nissan staff wear face masks, while face masks, gloves and hand sanitizers are freely available to customers, if required. Frequent disinfecting is carried out at the showrooms and service centres throughout the day covering every touchpoint including display and test drive vehicles, as well as all customer vehicles before and after service. During this period, contactless payments are encouraged.

For more information on the Nissan network in Malaysia, visit www.nissan.com.my.

New Nissan brand logo for a new era

New Volvo 3S centre opened in Kota Kinabalu, Sabah

In its aim to increase its presence in the country, Volvo Car Malaysia has not forgotten East Malaysia. Last November, it appointed Sebangga Mitsinbo Sdn. Bhd as a dealer-partner in Sabah and recently, the same business partner opened a new 3S (Sales, Service & Spare Parts) centre in Kota Kinabalu, Sabah.

Sebangga Mitsinbo Sdn. Bhd. (part of the Sebangga Group and formerly known as Sebangga Auto) joins Volvo Car Malaysia’s network of 13 dealers across the country. It is the sole authorised Volvo car dealer for the state of Sabah.

“Volvo Car Malaysia and the Sebangga Group share the same vision of protecting what is important, which is why we are honoured to have Sebangga Mitsinbo as our 14th 3S centre in Malaysia. As a brand, we want to enable a dynamic driving experience for our Sabahan customers, as they journey on the road, in life and with the brand, while also caring for the planet through a more sustainable drive with Volvo Cars,” said Nalin Jain, MD of Volvo Car Malaysia.

“With the establishment of a 3S centre in Kota Kinabalu, it reinforces our commitment to make roads safer – our vision is that no one should be seriously injured or killed in a new Volvo car. With this partnership, our hope for this new dealership is to make premium, safe and quality vehicles accessible to the Sabahan community and from there, spur a movement of being safe on the road,” he added.

Volvo Retail Experience
Inspired by the brand’s Scandinavian-inspired ideals and heritage, the Sebangga Mitsinbo 3S Centre adheres to Volvo Car’s retail standard – the Volvo Retail Experience (VRE). The open space and minimalistic-but-functional furniture are part of the Volvo design language which creates a contemporary luxury experience.

The two-storey space features a showroom at the ground floor, a service centre, a Volvo Car Lifestyle Collection and an Accessories showcase. Volvo’s latest models will be on display and visitors can request for test drives of the XC40, XC60, XC90, S60 and S90.

Volvo XC40 — *XC40 – one of the Volvo models in the current range.*

“This partnership with Volvo resonates well with our vision, in that we, too, value life above all. With Volvo being the pioneers in automotive safety, we are proud to carry the brand under our group and continue to strengthen their position as well as our mutual goal in protecting what is important. The addition of this 3S centre here in Sabah is part of our journey together with Volvo to help make roads safer for passengers and vehicles,” said Dato’ Arif Ambrose Ng, Chairman of Sebangga Group.

“At Volvo Cars, we understand that the value, quality and accessibility of services are just as important as the car, which is why we remain committed to ensuring that all of our customers experience a seamless and premium journey of acquiring and owning a Volvo car,” said Mr. Nalin.

Volvo Car Malaysia introduces Volvo SELEKT for those who want pre-owned Volvos

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sales

3S Isuzu dealership opens in Taiping, Perak

Mercedes-Benz Malaysia informs customers of Star Shield programme during CMCO

Isuzu Malaysia opens first medium/heavy-duty truck dealership in East Malaysia

Two more financing schemes available for new Toyota purchases

Proton urges public to book X50 only at authorised dealerships

Hap Seng Star opens first Mercedes-Benz Accessories and Collection Boutique in Malaysia

Ingress Motors opens fourth Mitsubishi Motors showroom in Klang Valley

Sime Darby Auto Performance opens largest 3S Porsche Centre in Asia-Pacific

Latest Nissan Retail Concept adopted by new dealership in Kelantan

New Volvo 3S centre opened in Kota Kinabalu, Sabah

UMW Toyota Motor Continues Strong Sales Performance

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2024 Proton X50 To Boost Production, Over 8,000 Bookings In First Month

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UMW Toyota Motor’s June 2024 Sales Surge with 7,600 Units Sold

Diesel Vehicle Sales Anticipated to Drop by 50%

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