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New vehicle sales in the month of November declined by 2.4% or 1,286 units, bringing the Total Industry Volume for the month to 52,584 units of passenger and commercial vehicles. By segment, passenger vehicles accounted for 47,754 units (91%) of the month’s TIV with the remainder being commercial vehicles (including pick-up trucks).

Compared to the same month in 2018 when the market was still in a state of ‘fatigue’ after the surge during the 3 months of GST-free sales, it was to be expected that the figures in 2019 would be higher, with 4,302 units more sold in 2019. A larger volume of passenger vehicles (10% compared to 2018) was sold but commercial vehicles were actually 2% lower.

November 2019
Source: Monthly reports of the Malaysian Automotive Association (MAA)

As for the TIV for the year to date, ie 11 months, the cumulative volume has reached almost the same level. From January to November, the TIV was 549,445 units which was just 965 units less than for the same period in 2018.

The output of locally-produced vehicles was lower than in November 2018, probably as companies started preparing to scale down stocks with the year coming to an end. 46,517 vehicles were produced, about 8% less than in 2018.

However, the cumulative TIV for 11 months shows that 2019 saw a higher output of 528,333 units where in 2018, the output during the same period was 522,572 units. Passenger vehicles accounted for the boost in numbers but commercial vehicles declined.

Sales
A last push to get more sales before 2019 ends.

One month remains and in order to achieve the forecast of 600,000 units for the year by the MAA, 50,555 units would have to be registered in December. This is likely to be possible, with some extra added, as companies will be pushing hard to clear stocks and offer special deals in sales promotions. Many will also be closing their financial year and will want to be able to report the highest numbers to shareholders.

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The GVE Asia Group joins the Volkswagen dealership network in Malaysia as a new business partner of Volkswagen Passenger Cars Malaysia (VPCM). The group has experience in retailing luxury and premium models and operates used car dealerships, sales and aftersales and other automotive related services.

It has acquired the existing Volkswagen Sg. Besi outlet in Kuala Lumpur which was  previously operated by Wearnes as its first entry into the Volkswagen network. The outlet is a full-fledged 3S dealership so Volkswagen owners can get everything they need for their vehicles at one location.

Volkswagen Sg Besi

With built-up area of over 75,181 sq. ft. on two floors, the showroom can display up to 9 vehicles. The aftersales facilities in accordance with Volkswagen’s global standards and customers can relax in a comfortable waiting lounge complete with cable TV, Wi-Fi and cafe.

“We thank Wearnes for being part of the Volkswagen family. We’ve seen many years of growth, and their service to the brand has been invaluable,” said Erik Winter, Managing Director of VPCM. “At the same time, it gives me great pleasure to welcome GVE Asia Group into the network. I look forward to a fruitful partnership as we continue to build the Volkswagen brand together and to meet the needs of our customers.”

Volkswagen Sg Besi

 To know more about Volkswagen products and services or to locate other authorised dealerships in Malaysia, visit www.volkswagen.com.my.

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Volvo Car Malaysia has officially launched the latest Volvo 3S centre and showroom over in Ipoh, Perak last weekend. Aimed to provide customers in the region with greater access to the brand and services, the new showroom is being operated by their dealer-partner, iRoll Ipoh Sdn Bhd. (more…)

 

News from Proton has been good all year long, with upbeat press releases arriving at our mailboxes every month. And as the end of the year approaches, the carmaker reports that its cumulative sales volume (including export deliveries) is almost at 80,000 units (79,833 to be exact) after 10 months. This represents a growth rate of 46% in a market where the Total Industry Volume (TIV) has decreased by 1.3% to date.

Pending official industry data from the Malaysian Automotive Association (MAA), Proton estimates its market share to be 16%, which is 5.2% higher than the previous year. It has strengthened its hold on second place in the overall sales chart and is confident of maintaining this position to the end of 2019.

While sales of the X70 SUV have contributed to Proton’s upswing – over 24,000 units have been delivered so far – the Saga has also drawn a huge number of customers since being launched in August. Over 28,000 bookings have been received and in October, the new model posted its highest sales figure for over four years. 4,273 units were sold last month and for the first 10 months of the year, the cumulative total is 30,331 units, which is a 26% increase over the previous year.

Proton Saga

Proton X70

“We are humbled by the response our products have received from Malaysian car buyers. In the space of just 8 months, we launched our first SUV and updated all our other models, giving Proton the youngest model range for any car brand in Malaysia. The hard work has paid off with increased sales and we are now confident of being able to sell 100,000 units this year, providing us with a solid base to move forward in 2020 and beyond,” said Dr Li Chunrong, Chief Executive Officer of Proton.

Dr. Li said the company is matching the commitment of its dealers by continuing to invest in training programmes for sales and service staff to ensure the level of service delivered matches the premium image the brand aspires to. “As we grow the number of 3S/4S outlets, we can then deliver an improved brand experience to more Malaysian car buyers. Proton will continue to focus on improving customer service levels as we know it is one of the keys to building long-term brand loyalty,” he added.

(more…)

A new bi-marque 3S dealership handling the Peugeot and Citroen brands has opened in Alor Setar, Kedah. The new facility is the result of collaboration between Nasim Sdn Bhd, the official distributor for the Peugeot brand, and Naza Euro Motors Sdn Bhd, the official distributor for Citroen in Malaysia, as both companies aim to extends their network reach to the northern region.

“The launch of this new bi-marque Peugeot and Citroen Alor Setar outlet is the continuation of our expansion plan to increase our network and reach in Malaysia. This also ensures that we are able to cater to the needs and demands of our customers at an accessible location,” said Dato’ Nik Hamdan, Deputy Group CEO of Automotive Group, Naza Corporation Holdings.

Peugeot-Citroen 3S outlet in Kedah

RM2 million investment
Built with an investment of RM2 million, the new outlet has a showroom that can display up to 8 cars. There are comfortable lounges for customers and a cafe corner within the 15,000 square feet of built-up area. The service centre has the capacity to service up to 250 cars a month with its 5 bays.

Peugeot-Citroen 3S outlet in Kedah

Unique to the bi-marque outlet is the full implementation of the new Peugeot and Citroen showroom concept – Peugeot Bluebox and Citroen La Maison. The Peugeot Bluebox concept aims to introduce customers to an immersive Peugeot experience that is modern and upmarket while the Citroen La Maison offers customers an interactive and fluid experience inspired by its warm and contemporary living space.

“We are confident of meeting the expectations of the Alor Setar and overall Kedah market, as the team have been extremely committed on the implementation of the two holistic concepts from Peugeot and Citroën which is sure to add to the brand ownership experience,” added Dato’ Nik Hamdan.

(more…)

Toyota owners and customers in Nilai, Negeri Sembilan Darul Khusus, now don’t have to travel far to get sales and services. Unitedstar Corporation Sdn Bhd, which has been UMW Toyota Motor’s business partner since 1995, has opened a 3S (sales, service and spare parts) facility, adding to the Toyota network nationwide.

Unitedstar Corporation Sdn Bhd started off as an authorised Toyota dealership with a sales showroom in Aman Suria, Petaling Jaya, Selangor. It has decided to increase its investment by establishing a full-fledged 3S outlet in Nilai which can provide customers the full range of services at one location.

Dealers encouraged to enhance facilities
“The automobile business has been increasingly competitive and UMW Toyota Motor has encouraged our authorized dealers to enhance their facilities and services, in order to provide the best sales and aftersales services to our customers,” said Ravindran K., President of UMW Toyota Motor.

“We are very pleased that many of our dealers have taken this initiative and Unitedstar Corporation Sdn Bhd, who has been our dealer for more than 20 years, has expanded its business to provide Toyota customers within Nilai and its surrounding area more comprehensive services. This is a timely move as Toyota customer are expanding and we have new models coming that are appealing and exciting,” he added.

“We are confident that Unitedstar Corporation Sdn Bhd will provide the professional services to Toyota customers and that the ‘Customer First’ philosophy will always be upheld,” he said.

Besides a spacious showroom for customers to view the latest Toyota models, the outlet has a service centre with 10 service bays. While waiting for their Toyota vehicles to be serviced, customers can relax in the lounge which has amenities for their comfort. Owners requiring Genuine Toyota parts can also obtain them at the service centre.

Unitedstar Corporation
Unitestar Corporation has been an authorised Toyota dealership for over 20 years with a showroom in Aman Suria, Petaling Jaya, Selangor.

The new dealership joins the network of over 90 authorised Toyota outlets nationwide which provide sales and aftersales services to the increasing number of customers nationwide.

For information on Toyota vehicles and dealership locations in Malaysia, visit toyota.com.my.

(more…)

Although Sabah is some distance away from Proton’s headquarters in Peninsular Malaysia, attention to its business in the state is just as much as for any other state in the country. As the customer base grows, there is a need to ensure that there are sufficient facilities to provide sales and aftersales services.

In fact, according to Proton’s CEO, sales in East Malaysia this year have seen a growth of 31%, whilst for Sabah, the increase was 39%, compared to the same period last year. “Brand perception has also shifted and this is evident from our increasing sales,” said Dr Li Chunrong, CEO of Proton, adding that the Saga remains a popular choice in the state.

Proton 3S outlet in Kota Kinabalu

In support of the need for network growth, Shirba Auto World Sdn Bhd has officially opened a new Proton 3S outlet in Kota Kinabalu, the state capital. It is the third Proton dealer outlet opened in Kota Kinabalu, joining 104 3S/4S outlets nationwide.

As a new Proton investor, Ridzuan Datuk Hj Lassim, Director of Shirba Auto World, sees a lot of opportunities in Proton. “The future business outlook for Proton is promising, especially with its range of new car models. It also gives a lot of confidence to the public that Proton is currently managed by a pool of talent with global experience. It is a company which is exciting, international, forward looking and ready to take on the market,” he said.

Proton 3S outlet in Kota Kinabalu

The outlet has a built-up area of 2,259 square metres with a showroom to view the various models and a service centre with 12 service bays. Customers can relax in the comfort of the lounge while they wait, and they have free access to wifi service.

“The initiatives that are put in place have resulted in us gaining confidence from investors and the market. Many have decided to invest in a dealership because they have witnessed the positive developments at Proton. They see Proton as a solid brand and are willing to partner with us,” Dr. Li said.

(more…)

KEY POINTS:

♦ The Total Industry Volume (TIV) for the month declined by 13% or 6,482 units month-on-month compared to the TIV for August.

♦ The decline in sales was attributed to many holidays and also the belief by some consumers that Budget 2020 would have something which would reduce new car prices. However, it should be apparent that for some time now, changes affecting the auto industry are not announced during the Budget presentation (as they were in the 1990s and before).

♦ The TIV in September 2019 was 43% higher than in the same month in 2018 because, a year ago, the GST-free period had ended and sales slowed down substantially. 40,266 passenger vehicles (excluding pick-up trucks) were registered in September 2019 compared to 27,018 vehicles in September 2018.

♦ However, for commercial vehicles, the difference was small – 4,400 vehicles in 2019 against 4,222 in 2018.

SEPTEMBER 2019
Source: Monthly reports of the Malaysian Automotive Association (MAA)

♦ Going into the fourth and final quarter of the year, October sales are expected to improve and sales promotions start kicking in to start clearing stock before the year ends.

♦ The cumulative sales volume after 9 months has reached 442,991 units, 3% lower than for the same period in 2018. The MAA has forecast 600,000 units for 2019 so the remaining volume is 157,009 units. With 3 months to go, that means 52,336 units must be delivered during each of the month.

♦ Cumulative production, however, was higher in 2018 for the first 9 months with 426,041 units leaving local plants. For the same period in 2018, the total number was 420,498 units. To see what vehicles each plant produced this here, click here.

(more…)

Edaran Tan Chong Motor Sdn Bhd (ETCM) has unveiled their latest Nissan Retail Concept (NRC) to further improve the overall Nissan customer experience in line with their ever-evolving global presence. The first Nissan showroom to adopt this new retail concept is Nikaijaya Resource (KL) Sdn Bhd. (more…)

BHPetrol

For most car companies, the southern region of Peninsular Malaysia accounts for many of their new vehicle sales. It is a prosperous region with steady development and opening of new townships. For this reason, network development gives a lot of focus to Johor and recently, Naza Kia Malaysia opened a new 3S outlet in Tampoi, Johor Bahru, in partnership with authorised dealer Supreme Priority Sdn Bhd.

Kia Tampoi Outlet

Located along Jalan Tampoi, the Kia Tampoi 3S Centre has a built-up area of 18,000 square feet. Its showroom can display up to 7 vehicles so visitors will be able to see a good selection of models. As a 3S centre, it offers sales, service and spare parts and is geared to handle up to 100 Kia vehicles a month. Supreme Priority invested RM5 million to establish this 3S outlet.

Serving owners in Tampoi and surroundings
The Kia Tampoi 3S Centre is also intended to serve owners in the surrounding areas of Tampoi New Village, Skudai, Nusajaya and Larkin. Its strategic location means that they now have a shorter distance to travel to get full aftersales support.

Kia Picanto
Kia Picanto – one of the latest models available

“With the new Kia Tampoi 3S Centre, we have altogether 6 Kia outlets in Johor and with that, we are confident we will be able to cater to the needs and demands of our customers and future customers here. Johor has been a significant market for us as 90% of Korean car owners here own a Kia,” said R. Devaraju, Deputy Group CEO, Automotive Group, Naza Corporation Holdings.

Mr. Devaraju added that the company has plans in the pipeline to further enhance the current network and expand on the 45 Kia outlets nationwide.

Click here for other news and articles about Kia in PISTON.MY

Visit www.kia.com to know more about Kia models available in Malaysia.

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