Edaran Tan Chong Motor Sdn. Bhd. (ETCM) has unveiled the NRC (Nissan Retail Concept) -NEXT concept for its latest Nissan showroom in Cyberjaya, Selangor. This showroom transformation initiative follows similar upgrades to three other showrooms, including the 3S Flagship Store in Petaling Jaya, over the past two years. The introduction of this new showroom concept underscores the company’s dedication to providing exceptional customer experiences and enhancing satisfaction as customers engage with the Nissan brand.
The NRC-NEXT concept aims to revolutionise Nissan dealerships and uphold world-class service standards for Nissan customers worldwide. It focuses on showcasing Nissan’s brand values throughout the entire customer journey at the dealership touchpoint, whether it involves test driving the latest models or scheduling regular service appointments. Every aspect of a NRC- or NRC-NEXT-compliant retail facility is reimagined and refined to deliver excitement and satisfaction to customers.