Answering the call for greater financial flexibility, automotive financing innovator, Mercedes-Benz Services Malaysia Sdn Bhd (Mercedes-Benz Services Malaysia), recently introduced AgilityPlus. The latest end-to-end solution by the company now gives new customers greater freedom to customise a package that best finances, protects and maintains their prized Mercedes-Benz vehicle.
“Our passion is in enabling the lifestyle of our customers. To do that, Mercedes-Benz Services Malaysia is breaking the barriers of conventional financing. The strategy behind our growing portfolio of over RM2.3 billion, is first understanding our customers and what they need. AgilityPlus is perfectly tailored for the individual who seeks value, unrivalled benefits and of course, peace of mind,” said Mercedes-Benz Services Malaysia, Managing Director, Mike Ponnaz (above).
With the AgilityPlus package, customers will enjoy the benefits of its signature Agility Financing plan, namely its flexible end of agreement options to settle or extend their contracts, or return their Mercedes-Benz vehicles. The Guaranteed Future Value is another key feature which protects customers against depreciation, while enjoying lower monthly instalments.
Complementing these signature features, AgilityPlus offers customers the option to equip their Agility Financing plan with value add-ons. Customers have the freedom to choose one, or a combination of add-ons, comprising the Mercedes-Benz Comprehensive Motor Insurance, Tyre and Rim Insurance, Return to Invoice (RTI) Insurance as well as the Mercedes-Benz Service Package (Compact or Compact Plus). The service contract from Mercedes-Benz gives customers peace of mind at the wheel, without having to worry about unexpected repairs and costs.
“Customers enjoy greater cash flow flexibility with AgilityPlus because payments are structured into instalments. We designed the package to replace the lump-sum payment requirement so customers can now enjoy savings with upfront purchases. With the inclusion of the Mercedes-Benz Service Package, customers are assured their Mercedes-Benz vehicles are cared for by trained and experienced technicians, equipped with the latest diagnostic tools and guaranteed use of genuine parts. Our presence at touch-points throughout our extensive network further guarantees convenience for our customers nationwide,” explained Ponnaz.
Setting itself apart, AgilityPlus groups key solutions under one roof for added convenience and value-added benefits, enhancing the customer’s journey with the brand. Additionally, customers benefit from savings as a result of being protected against the fluctuations of volatile market prices through the Guarantee Future Value and Mercedes-Benz Service Package.
Customers also have the freedom to adjust the tenure of each financing and insurance solution. The tenure options for Agility Financing, RTI and Mercedes-Benz Service Package (Compact) is between one to five years, while the tenure for Comprehensive Motor Insurance and Tyre and Rim is one year (renewal basis). The Mercedes-Benz Service Package (Compact Plus) is a one-off add-on.
Customers who choose to finance their Mercedes-Benz GLC 200 with the Drive360+ option for five years (20,000km per annum), with a five year RTI, one year Comprehensive Motor Insurance and Tyre and Rim and Service Package (Compact Plus) will only pay RM 4,715 per month.
More recently, MBSM also introduced the EQ Agility Care campaign, which runs until 30 June 2018, to compliment the newly launched EQ Power products. Through the EQ Agility Care campaign, customers who are also eligible to add on AgilityPlus solutions, will receive scheduled vehicle maintenance and servicing, along with an EQ Power charging wallbox packaged with their new EQ Power C350 e or E350 e for an ownership tenure of one to five years.
Through AgilityPlus, MBSM is also running the Performance Agility Care campaign from 25 April to 30 June. The campaign offers Agility Financing for all Mercedes-Benz AMG 43 and 45 models for an ownership tenure of one to five years, complemented by a service package and exclusive AMG merchandise.
For more information on AgilityPlus, visit www.mercedes-benz.com.my/AgilityPlus, call the Mercedes-Benz Services Malaysia finance and insurance customer service centre at 1-800-88-1133, or visit any Mercedes-Benz authorised dealer.
As the inventor of the automobile, Mercedes-Benz has now reinvented the automotive industry with the EQ brand, pioneering the direction for future mobility – setting the stage with the Concept EQ…
“The EQ brand from Mercedes-Benz stands for Electric Intelligence, and is derived from the brand values of emotion and intelligence. It encompasses all major aspects of customer- oriented electric mobility, and goes beyond the vehicle itself. As such, EQ offers a comprehensive electric mobility ecosystem of products, services, technologies and innovations. As the premium market leader, we are committed to remaing an industry pioneer with state-of-the-art products and innovations. In short, we are boldly flipping the switch – creating tomorrow today by developing the needs for the coming mobility landscape,” said Dr Claus Weidner, President and CEO, Mercedes-Benz Malaysia (below, left).
“The Concept EQ is a cornerstone of our new electric mobility brand, EQ. It presents an innovative product approach as part of a holistic and comprehensive ecosystem for future mobility. In every way, this vehicle proudly manifests its claim of being a technology leader – meeting the demands of sustainable and future-driven motoring. We are delighted to be able to showcase the Mercedes-Benz Concept EQ here in Malaysia, marking the beginning of a pure-electric product offensive which will wear the EQ badge,” said Mark Raine, Vice President, Sales & Marketing Passenger Cars, Mercedes-Benz Malaysia (above, right).
For the FULL details on the Mercedes-Benz Concept EQ, click this: Press Information – Mercedes-Benz Concept EQ in Malaysia
https://www.youtube.com/watch?v=QzFRQfNB1Qg
If you want to have a look at the Concept EQ, it will be on display from 4th to 7th May at The Waterfront, Desa ParkCity (below).
Mercedes-Benz Concept EQ Photo Gallery (Close-up, Details and Interior shots by Tanes “TJ” Jitsawart)
Mercedes-Benz Services Malaysia Sdn Bhd (MBSM) recently celebrated its 5th anniversary. Starting from ground-up to a portfolio of RM2.2 billion in just five years and financing and insuring four out of every ten Mercedes-Benz cars sold; MBSM is raring to go in 2018.
“It’s been five fantastic years! We have so much to celebrate, and one of the reasons for our celebration is the long-term support of our esteemed media friends, who have, and continue, to play an essential role in our success,” said Mercedes-Benz Services Malaysia, Managing Director, Mike Ponnaz (above, middle).
MBSM was first established in 2012, entering the Malaysian market at an opportune time to support its sister company, Mercedes-Benz Malaysia (MBM), with innovative automotive financing packages. At that time, MBM had registered a strong sales record of over 6,000 vehicles sold. In 2012 and 2013 MBSM focused on setting up the business, studying the needs of the market in order to begin catering to the aspirations of Mercedes-Benz customers.
After establishing its operations, MBSM progressed into building greater awareness of its role in the Mercedes-Benz customer journey throughout 2014 and 2015. This included retail and corporate customers in the passenger car category as well as customers from the Commercial Vehicles division. MBSM focused on empowering its customers by matching financing options with different financial flexibility needs.
Along the way, MBSM marked other accomplishments namely, its parent company, Daimler Financial Services AG (Daimler Financial Services) was ranked the top five World’s Best Multinational Workplaces in 2016. “Our employees are the foundation of our success and we are committed to cultivating a workplace environment that supports their growth and development and enables them to provide the very best service to our customers,” explained Ponnaz.
MBSM’s keen focus on supporting Mercedes-Benz customers led to its ability to identify the evolving needs and aspirations of customers. Over the last two years, MBSM launched cutting-edge solutions like Agility Financing and Lease2Go that have redefined the process of owning and financing a Mercedes-Benz vehicle.
“We have 16,000 active customers, and we recorded contracts worth over RM1billion in 2017 alone. We are very proud of the collective achievement of the team and look forward to growing in line with the remarkable sales achievements of over 12,000 Mercedes-Benz cars sold by MBM, and 2,469 Commercial Vehicles sold last year. Moving forward, 2018 will be a year of strengthening our portfolio and serving our customers better,” said Ponnaz.
Following five years of steady growth, MBSM took the time to personally thank us recently at a special celebration with the members of the Malaysian Automotive Media. Also present at the milestone celebration was Mr Thomas Hungerland, Daimler Financial Services AAP, Regional Head SEA, Hong Kong, Taiwan, and Dr Claus Weidner, Mercedes-Benz Malaysia, President & CEO.
CKD AMG? OMG.
No, your eyes don’t deceive you, and you read that right; Mercedes-Benz Malaysia has indeed chalked-up yet another milestone for local-assembly (CKD) with the Mercedes-AMG C 43 and Mercedes-AMG GLC 43 which were both launched at the Sepang International Circuit last night.
Priced at RM408,888 and RM468,888 for the C43 AMG and GLC43 AMG respectively, these “Pure Driving Performance” machines will offer ‘undeniable luxury appeal combined with AMG racing pedigree that the Mercedes-AMG 43 series is renowned for’. Here’s the launch gambit last night, right there at the front straight of SIC (skip to the 2min mark for the cars’ appearance)
“We are ecstatic to announce the launch of the first locally-assembled luxury performance cars in Malaysia – the Mercedes-AMG C 43 and Mercedes-AMG GLC 43. With the introduction of these models, we expand the range of vehicles assembled at our Pekan production plant adding to our existing elegant limousines and premium SUV, the GLCs. With superior power, dynamic handling, aggressive design and luxurious appointment, this incredible AMG 43 pair of automobiles now come with irresistible value to the passionate Mercedes-AMG driver,” said an obviously elated Mark Raine, Vice President Sales & Marketing Passenger Cars, Mercedes-Benz Malaysia (below).
More on the Mercedes-AMG C 43 4MATIC – The racetrack limousine:
The 43-series models from Mercedes-AMG provide the brand’s hallmark emotive appeal and exciting Driving Performance for everyday use. Even at first glance, the characteristic AMG body styling leaves no doubt that this model is part of the Mercedes-AMG model family. The Mercedes-AMG C 43 4MATIC makes it possible for an even broader target audience to experience sports car technology and motorsports flair. The design is based on the AMG Line exterior, augmented by design elements specific to the Mercedes-AMG C 43 4MATIC in high-gloss black and silver chrome plus the “BITURBO 4MATIC” badge on the front wings.
AMG-specific: the 3.0-litre V6 biturbo engine
The 3.0-litre V6 biturbo engine features technical advances including a modified boost pressure allowing AMG engineers to increase the engine’s power output and torque as well as its dynamism and flexibility to typical AMG levels. With 270 kW (367 hp) and 520 Nm, the V6 engine sets new standards in its segment. The NANOSLIDE® coating of the cylinder liners is also used in the Formula One engines of MERCEDES-AMG PETRONAS. Especially tough and, therefore, wear-resistant, this coating also reduces friction, thereby contributing to higher efficiency. The AMG powerplant can be identified by the red aluminium insert in the engine cover.
The Mercedes-AMG C 43 4MATIC at a glance:
| Mercedes-AMG C 43 4MATIC | |
| Displacement | 2996 cc |
| Output | 270 kW (367 hp) at 5,500 – 6,000 rpm |
| Peak torque | 520 Nm at 2000-4200 rpm |
| Fuel consumption NEDC combined |
8.0-7.8 l/100 km |
| CO2 emissions | 183 – 178 g/km |
| Acceleration 0-100 km/h |
4.7 s |
| Top speed | 250 km/h*** |
| Price (OTR without Insurance)
*price is inclusive of GST |
RM 408,888
|
More on the Mercedes-AMG GLC 43 4MATIC – A Sports SUV:
The 3.0-litre V6 biturbo engine is used in numerous AMG performance models. It delivers 270 kW (367 hp) maximum output plus a maximum torque of 520Nm. The GLC 43 4MATIC sprints from rest to 100 km/h in 4.9 seconds and its speed is electronically governed at 250 km/h. The newly developed front axle, the taut elastokinematics and the highly precise AMG speed-sensitive sports steering make a substantial contribution to the agile driving experience.
High on power, low on consumption: the AMG 3.0-litre V6 biturbo engine: The AMG 3.0-litre V6 biturbo engine is capable of producing a powerful output with low consumption and emissions. Installed close to the engine, the two turbochargers are especially spontaneous in their response.
The NANOSLIDE® coating on the cylinder liners was also enhanced in the Mercedes-Benz Formula 1 V6 hybrid turbo engines. Especially tough and, therefore, wear-resistant, this coating also reduces friction, thereby contributing to higher efficiency. The same applies to the spray-guided multiple injection with up to 200 bar fuel pressure. The AMG powerplant can be identified by the red aluminium insert on the engine cover.
The Mercedes-AMG GLC 43 4MATIC at a glance:
| Mercedes-AMG GLC 43 4MATIC | |
| Number of cylinders/arrangement | V6 biturbo |
| Displacement | 2996 cc |
| Output | 270 kW (367 hp) at 5500-6000 rpm |
| Peak torque | 520 Nm at 2500-4500 rpm |
| NEDC fuel consumption urban/extra-urban/combined | 8.7 – 8.3 l/100 km |
| CO2 emissions | 199 – 189 g/km |
| Acceleration 0-100 km/h |
4.9 s |
| Top speed | 250 km/h*** |
| Price (OTR without Insurance)
*price is inclusive of GST |
RM468,888
|
For more details the full press release of the Mercedes-AMG C43 & GLC 43, click here: Press Information_The New 43s CKD_FINAL
Nabil Jeffri becomes the ‘face’ of Mercedes-AMG Malaysia…
Nabil Jeffri (above, right) has become Malaysia’s first “face” of the AMG brand in conjunction with the launch of the locally-produced Mercedes-AMG C 43 and GLC 43. With his racing capabilities, Nabil Jeffri is the optimal partner for AMG as he embodies the performance brands’ values and characteristics. With his local and international recognition, the vehicle of choice is the sporty and agile Mercedes-AMG C 43. He is well-known in the motorsport world, having driven in the GP2 series, won second place in the German Formula Three Championship and this year driving in the legendary race of Le Mans. He also has the honour of being the youngest F1 test-driver.
Mercedes-AMG C43 & GLC43 Launch Photo Gallery…
Here’s a 360-degree video look at the Aston Martin, BMW and Mercedes-Benz pavilions at BIMS 2018!
ASTON MARTIN
BMW
Mercedes-Benz
Mercedes-Benz Malaysia Commercial Vehicles (MBM CV) together with trusted authorised dealer, Cycle & Carriage Bintang Berhad, recently celebrated the launch of the Cycle & Carriage Bintang Commercial Vehicle Centre (Cycle & Carriage CV Centre) in Gopeng, Perak.
The launch also represents Cycle & Carriage Bintang’s 13th dealership, and its foray into the FUSO retail business, having previously provided FUSO after sales only. “Living up to our tagline, ‘Trucks you can trust’, we are pleased to launch this Cycle & Carriage Commercial Vehicle Centre, enhancing our reach in the northern region of Peninsular Malaysia. With our trusted partner Cycle & Carriage Bintang, the launch represents a promise to our customers, to steadfastly expand our service offerings to deliver the highest quality trucks that are designed for reliability and economic efficiency,” said Mercedes-Benz Malaysia, Vice President, Commercial Vehicles, Mr Albert Yee.
Part of a long-standing partnership between principal and authorised dealer partner, RM1.1million was invested in the Cycle & Carriage CV Centre. This comes as Mercedes-Benz Malaysia and Cycle & Carriage Bintang continue expanding customer touchpoints by delivering the highest quality of commercial vehicles, dependable service quality and extensive after-sales expertise for the northern region of Peninsular Malaysia.
A full-fledged 3S centre, the Cycle & Carriage CV Centre is managed by personnel well-versed in sales, technical services and spare parts for Mercedes-Benz and FUSO vehicles. The CV centre is able to display eight commercial vehicles complete with open-air canopy concept and a customer lounge for more personalised customer service. Equipped with four work bays, a full length work pit and a dedicated engine repair area, the CV centre is able to service up to 43 Mercedes-Benz and FUSO commercial vehicles a month.
Speaking at the official launch, Cycle & Carriage Bintang Berhad CEO, Mr Wilfrid Foo, said, “Today, we are moving forward to a very interesting time ahead of us. This dedicated Commercial Vehicle Centre in Gopeng, is the first for Cycle & Carriage to support our three other shared commercial and passenger car centres in Bukit Tengah, Batu Caves and Johor Bahru. This particular commercial vehicles workshop is designed and built with our customer’s comfort and care in mind. While our certified skilful technicians work on your prime movers and trucks, we will also take care of the drivers who bring the vehicles in.”
With a built-up area of 13,412 sq ft, Cycle & Carriage CV Centre provides driver amenities for greater convenience and comfort. “At this centre, we provide the appropriate space and infrastructure to support our customers’ commercial vehicle needs, which includes the drivers’ comfort, with great amenities like a reading area, prayer room, and rest rooms equipped with beds and recliners. we invested in These are features specifically with the commercial vehicle market segment in mind,” Foo explained
“Today’s celebration is also significant as we officially signed the sales and service agreement for the FUSO brand. This is a new business development that would also enable us to serve more FUSO commercial vehicles moving forward,“ he added.
More…
For shorter turn-around time for commercial vehicle inspection, the CV Centre is strategically situated near PUSPAKOM to reduce the customer waiting period of their vehicles. As the largest and oldest Mercedes-Benz authorised dealership in the country, Cycle & Carriage Bintang has presence in 13 locations nationwide. Today, the Cycle & Carriage CV Centre is its first dedicated outlet for Mercedes-Benz and FUSO commercial vehicles only.
During the same event, Cycle & Carriage Berhad also marked the delivery of a Mercedes-Benz Actros prime mover each to Chuan City Enterprise Sdn Bhd and Pek Ong and Sons Nurseries Sdn Bhd. Both companies are new customers to Cycle & Carriage Bintang. It was the first Mercedes-Benz Actros purchase for Chuan City Enterprise Sdn Bhd, and the second for Pek Ong and Sons Nurseries Sdn Bhd.
The Cycle & Carriage CV Centre is located at 23 (Lot 213087) Jalan Industri 3/1, Kawasan Perindustrian Gopeng, 31600 Gopeng, Perak Darul Ridzuan, Tel: 05-3541819 / 05-3541280.
For more information, visit www.ccb.mercedes-benz.com.my
“Automotive excellence goes beyond the vehicle, it encompasses the entire customer experience” and towards that end, Mercedes-Benz Malaysia recently held its inaugural Dealer of The Year awards aimed at identifying the best and brightest among its 33 dedicated dealerships nationwide, and recognising excellence in five key performance measurements during 2017.
Mercedes-Benz Malaysia presented a total of six awards for Best Performance in Financial Services, Best Performance in Business Excellence, Best Performance in After-Sales, Best Performance in Sales, Best Performance in Customer Satisfaction Index (CSI) and Customer Loyalty Index (CLI), and the ultimate award – The Dealer of the Year 2017.
Speaking at the award presentation ceremony, Mercedes-Benz Malaysia, President and CEO, Dr Claus Weidner (above, 2nd from right) said, “As the leading premium automotive brand in Malaysia, we have been setting the benchmark in defining automotive excellence – especially in crafting a unique and unrivalled customer experience. To this end, we are continuously enhancing customer touch-points, and currently offer the largest network coverage in the premium segment.”
Asbenz Motors Sdn Bhd emerged victorious for Best Performance in Sales, while Cycle & Carriage Bintang Bhd (Johor Bahru) won for Best Performance in After-Sales. Best Performance in CSI and CLI was awarded to Cycle & Carriage Bintang (Northern) Sdn Bhd (Juru & Bukit Tengah), and Hap Seng Star Sdn Bhd (Kinrara) earned the Best Performance in Business Excellence. Hap Seng Star Sdn Bhd (Jalan Ipoh) picked up the award for Best Performance in Financial Services.
The most coveted award, the Mercedes-Benz Malaysia Dealer of the Year 2017, was presented to Hap Seng Star Sdn Bhd Balakong dealership – achieving the overall highest scores in all aspects of sales, after-sales, customer satisfaction index, customer loyalty index, business excellence and financial services.
“We are honoured and pleased to receive the inaugural Dealer of the Year award from Mercedes-Benz Malaysia. Our Mercedes-Benz Hap Seng Star Balakong Autohaus is truly deserving of this accolade, having committed to delivering exceptional standards in all aspects of the business. Hap Seng Star is, and has always been, dedicated to putting the customer at the centre of our activities and we commend our colleagues at Hap Seng Star Balakong for their combined efforts in achieving this award,” said Chief Operating Officer of Hap Seng Consolidated Berhad and Chief Executive of Hap Seng Consolidated Berhad Automotive Division, Harald Behrend.
“With these awards, we recognise the commitment, dedication and passion of our dealer partners to support our promise of delivering the Best Products and the Best Customer Experience. On behalf of Mercedes-Benz Malaysia, I congratulate all our dealer partners for their commitment in living up to the three-pointed star’s The Best or Nothing motto. And a special congratulations to all award recipients on their remarkable achievements in 2017,” concluded Dr Weidner.
To-date, Mercedes-Benz Malaysia has 33 dedicated dealerships nationwide delivering the best products and the best customer experience throughout customers’ entire journey, maintaining Mercedes-Benz Malaysia as the largest premium automotive dealer network in the country. The latest Mercedes-Benz ‘Autohaus’ (above) was also just opened in Klang recently, and you can read about that here.
Mercedes-Benz Malaysia together with authorised dealer, NZ Wheels, recently launched the Mercedes-Benz NZ Wheels Klang Autohaus. Mercedes-Benz NZ Wheels Klang also features the first separate facility for a Mercedes-Benz Proven Exclusivity centre in Malaysia, a dedicated space for customers to view and test drive an extensive range of certified pre-owned Mercedes-Benz cars located adjacent to the Autohaus.
“We congratulate our dealer partner NZ Wheels on the official launch of the Mercedes-Benz NZ Wheels Klang Autohaus. This latest Autohaus demonstrates our continuous commitment to the Malaysian market, our customers and our fans. As we remain focused on providing our customers with the Best Products and Best Customer Experience, we will also continue expanding customer touchpoints nationwide, investing in developing key areas including talent, technology, production and services,” said Mercedes-Benz Malaysia President and CEO, Dr Claus Weidner.
A total of RM6 million was invested in upgrading the Mercedes-Benz NZ Wheels Klang Autohaus to now be compliant with the Mercedes-Benz Presentation System II (MPS II) autohaus concept, the global Autohaus benchmark of customer experience, complete with the new Mercedes-Benz Corporate Identity (CI). The new Mercedes-Benz CI goes beyond merely serving as a design concept, it also improves orientation to the customer, supports consulting discussions and naturally underlines the values of the Mercedes-Benz brand as the No. 1 premium automotive brand in the world.
With a total land area of 320,000 sq. ft. supporting a built-up area of 32,000 sq. ft., the NZ Wheels Klang Autohaus has a total display capacity of 17 vehicles — three of which are Mercedes-AMG cars at the AMG Performance Centre. NZ Wheels Klang is managed by around 70 personnel across sales, technical services and spare parts functions. A full-fledged 3S centre, the Autohaus is equipped with 30 work bays, capable of servicing up to approximately 650 vehicles a month, providing general and specialised repair solutions.
Speaking at the official launch event, NZ Wheels Sdn Bhd Group Chief Executive Officer, Automotive Group, Dato’ Samson Anand George, said, “With the update of the NZ Wheels Klang Autohaus to the highest Mercedes-Benz standards and latest corporate identity, NZ Wheels reaffirms its presence as a steadfast and passionate Mercedes-Benz dealer. Having upgraded our sales and service facilities, we are confident that our customers in Klang and nearby areas will receive no less than the best care that is synonymous with the Mercedes-Benz three-pointed star.”
With customer comfort in mind, the i-Showroom in Mercedes-Benz NZ Wheels Klang Autohaus includes digital touch screens for customers to gain a better understanding of Mercedes-Benz product features and sales processes. The Mercedes-Benz NZ Wheels Klang Autohaus is also equipped with a private Star Lounge for a personalised and premium atmosphere. In addition, the latest upgrade now features Service Differentiation – an exclusive range of personalised after-sales services that offers flexibility and convenience which includes pick-up/drop-off of customer vehicles, after-hours drop-off and fast-lane service.
The Mercedes-Benz NZ Wheels Klang Autohaus is one of seven authorised Mercedes-Benz Autohauses in Selangor, to support the increasing need for premium service and experience among Mercedes-Benz customers.
To date, Mercedes-Benz Malaysia has 33 dedicated dealerships nationwide delivering the Best Products and the Best Customer Experience throughout the entire customer journey, maintaining the German marque’s position as the largest premium automotive dealer network in the country.
Established in 1994, NZ Wheels is the third largest Mercedes-Benz authorised dealership in the country. The Mercedes-Benz NZ Wheels Klang Autohaus is located at Lot 1385, Wisma NAZA, Jalan Kapar, Batu 2, Kawasan 19, 41400 Klang, Selangor Darul Ehsan. For more information, call +603 – 3343 9270.
Mercedes-Benz NZ Wheels Klang Photo Gallery…
Mercedes-Benz Malaysia Commercial Vehicles (MBM CV) delivered a strong performance last year, recording a total of 2,469 vehicles sold in 2017, comprising FUSO light-duty and heavy-duty trucks as well as Mercedes-Benz trucks and vans. Despite the dip of 7.9% in Total Industry Volume (TIV) for 2017, MBM CV continues to be a strong supporter of the transport and haulage industry, attributing its robust performance in 2017 to its strategy of placing customers at the centre of its initiatives.
“Part of Daimler Trucks, MBM CV represents first-class product quality and service excellence in the Malaysian market. In everything that we do, our focus is on our customers. Safety, reliability and economic efficiency are our topmost priority. With the commitment of our dealer partners and the trust of the market, 2017 proved to be a positive year in many aspects. As a new year begins, we remain as committed as ever to deliver vehicles and solutions of the highest quality – Trucks you can trust,” said Mercedes-Benz Malaysia Commercial Vehicles, Vice President, Mr Albert Yee (above, main image).
In 2017, the famed Mercedes-Benz Actros proved to be a top choice among hauliers recording an impressive total of 268 units sold, maintaining a double digit growth of 24.1%. Contributing 32.1% sales, the Mercedes-Benz Actros 2644LS 6×2 (L-cab) remains the most popular model. Meanwhile, FUSO trucks recorded 2,170 units sold. As a result of securing fleet contracts from new small and medium operators during the year, MBM CV was able to achieve a market penetration 13.06% for Mercedes-Benz commercial vehicles in 2017, a new record for the company.
Throughout 2017, MBM CV and its network dealers continued to raise the bar with best-in-class commercial vehicles and service quality for the haulage industry. Product enhancements included the new TD Canter facelift and ensuring that MBM CV’s entire product portfolio complies with the United Nations Economic Commission for Europe (UNECE) safety regulations set by Jabatan Pengangkutan Jalan (JPJ). These measures improve vehicle safety and ensure customers’ peace-of-mind.
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