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Car companies do their best to provide as much convenience as possible to customers and owners of their products. Whether it is enquiring about a new model or sending a vehicle for servicing, the more convenient it is, the better the experience of the brand.

For this reason, many companies have made their retail outlets 3S or 4S types, meaning sales, service and sale of spare parts are all at one location. ‘4S’ includes additional services such as accident repairs and refinishing. It is the norm these days and businessmen who wish to become dealers must be willing to make the big investments to build such facilities.

Volkswagen Passenger Cars Malaysia (VPCM) has followed this policy and can now say that virtually all its authorised dealerships in the country are now either 3S or 4S outlets, with the exception of one which is 2S (service and spares). There are currently 17 Volkswagen dealerships and one service partner, strategically located in key regions to provide customers with sales and aftersales services.

All dealer groups are equipped with the expertise, personnel and equipment to maintain Volkswagen models. In addition, VPCM is continuously working with its dealer partners to enhance customer satisfaction by providing professional, attentive, and top-level services. These efforts are evident in the Car.Advisor ratings given by customers. Car.Advisor is an independent third-party platform that manages customer satisfaction for the Volkswagen brand.

Volkswagen Malaysia has achieved an average 4.93/5 star for its sales experience on Car.Advisor, whilst aftersales services received 4.76/5 star (these annual results are as of April 2022). Ratings and reviews for each dealership are transparently shown on the website and accessible by the public.

Providing 3S and 4S outlets that offer the full range of services at one location is part of the company’s Volkswagen Cares initiative to enhance the ownership experience for customers. According to Erik Winter, Managing Director of VPCM, a smooth and memorable ownership experience is important. “Customer service makes all the difference because it elevates the ownership experience. Now with a strong network of 3S and 4S centres, we are providing convenience for Volkswagen owners from around the country. We are also practising transparency with our customer satisfaction because ratings and reviews are available on the Car.Advisor website, and this pushes us and our dealer partners to continue improving our offerings too,” he said.

Click here for more news and articles about Volkswagen.

Being at the right place and striking at the right time – that seems to have been the winning formula for the pair of Tengku Djan Ley and Mika Hakimi who drove to almost identical wins in both the races of the inaugural GAZOO Racing Vios Sprint Cup.

The Prima Pearl TD Racing duo finished of their race weekend at the Sepang International Circuit with a win in the second 1-hour race. While it was 18-year old Mika who had taken the chequered flag in the first race the day before, Tengku Djan – a 3-time Vios Challenge overall champion and Malaysia’s ‘Drift King’ – was at the wheel for the second win.

Toyota GR Vios Sprint Cup 2022

Unlike Race 1 on Saturday which was held in blistering heat, Race 2 got underway after being delayed twice to wait for a heavy downpour to subside. So conditions around the 5.543-km circuit were slippery and made things even more challenging.

Race 2’s grid was filled with 19 cars, with each car having two drivers. There was one car and crew more than Race 1 as Laser Motor Racing’s Eddie Liew/Putera Adam had not taken part due to a technical problem with their Vios.

Toyota GR Vios Sprint Cup 2022

Toyota GR Vios Sprint Cup 2022

To make the race more interesting, the reverse grid format was adopted and the winning pair started Race 2 in sixth position, plus weight penalties as well. On pole position was the Vios driven by the pair of Ady Rahimy and 16-year old Abdul Miqail, followed by Laser Motor racing’s Mark Darwin/Bradley Benedict Anthony, while in third position was Axle Motorsports’ Hayden Haikal/Naquib Azlan who finished fourth in Race 1. Starting from fourth on the grid was S&D Tama Motorsports’ Tom Goh/Freddie Ang, third placed winners the day before

Abdul Miqail got off to a great start but failed to hang on to his race lead when he spun off the wet track just as the race entered its second lap. That immediately promoted Naquib to race leader with Bradley, Nabil and Mika in close pursuit. Positions remained unchanged for 4 laps until Bradley misjudged his braking point, losing his position to Nabil and Mika.

Toyota GR Vios Sprint Cup 2022

Toyota GR Vios Sprint Cup 2022

The biggest gainer in the opening stages was Putera Adam who jumped 17 places from last position and into the lead by lap 7 of the race. The 16-year old drove a blistering pace and was among the last drivers to make the compulsory pit-stop for a driver change, handing the car over to his team mate for the remaining 30 minutes of the race.

With the driver changes completed, Eddie led the race 4.7 seconds ahead of Tengku Djan with Hayden, Boy and Mark rounding up the top 5 frontrunners. His lead however, diminished lap after lap as the pair of Tengku Djan and Boy lapped the circuit almost a second a lap quicker. By lap 14, the three drivers were abreast of each other and fighting for the lead.

The closing 3 laps were thus exciting and Tengku Djan used his experience and skills to move from third to first. It was a similar move as Mika did the previous day; once in front, his lead would grow from 1.3 seconds to 4.5 seconds by the time he took the chequered flag. Boy secured second place, with Hayden finishing third, Eddie in fourth position and fifth place going to the M7 Japan Project Team’s Fariqe Hairuman and Tarmimi Tahang.

Toyota GR Vios Sprint Cup 2022

“At the end of the day, it’s all about teamwork and both drivers must have similar pace, and only then will you have a fighting chance. Mika has been able to keep his cool throughout the race weekend and on top of that, he has the speed. We have to work as a team, there must be a sharing of knowledge, and you can’t do everything yourself,” said Tengku Djan.

UMW Toyota Motor President Ravindran K. said the GAZOO Racing Vios Sprint Cup and its format of a 1-hour race with a driver change certainly introduced new dynamics to the racing many of the drivers who are already competing in the Vios Challenge used to.

Toyota GR Vios Sprint Cup 2022

“As you know, UMW Toyota Motors’ foray into Malaysian motorsports began with the introduction of a street racing series. That has since evolved to include races on the half and full track length at the Sepang International Circuit; the organizing of a night race; the introduction of a program to develop young drivers and creating a Rookie Class; and even participation in the Sepang 1000KM Endurance Race last year as well as the running of the Vios Enduro Cup,” he said.

“These elements combined are in line with our efforts to contribute to not only growing interest in motorsports, but to make it even more exciting for both the participating teams and drivers, as well as spectators and enthusiasts,” Mr. Ravindran said.

Tengku Djan/Mika Hakimi duo win first race of GR Vios Sprint Cup

The high temperatures caused much concern as race preparations started, the heat growing quickly and even the drivers needing to stay hydrated. Pirelli engineers were warning of tyre degradation and teams were figuring out how their drivers should manage the tyres and how many stops would work. All the drivers chose to start on softs, except Mercedes-AMG’s Lewis Hamilton who had medium compound tyres on his car.

Ferrari’s Charles Leclerc got off to a good clean start from his pole position, outrunning Red Bulls’ Max Verstappen to the first turn. However, Leclerc’s team mate, Carlos Sainz did not get a good start and the fumble allowed the other Red Bull, Sergio Perez to slip into third place.

Hamilton must have been counting on the tyres to help him get off the line fast and as he raced up to Sainz, the Spaniard suddenly pulled ahead and the Mercedes-AMG driver had to manoeuvre away. Problem was, Haas F1’s Kevin Magnussen was nearby and brushed into Hamilton’s car before heading into the gravel. But he managed to get back onto the track although Hamilton had a puncture and had to quickly get back to the pits. And that excitement was in just the second lap.

Hamilton’s car was then fitted with soft tyres and when he rejoined he was way down the field. There would be a lot of work ahead, and uncertainty as to how the Stewards would judge the incident with Magnussen. But his team mate, George Russell was doing great, having taken second by lap 10. He had gotten past Sainz who spun into the gravel, and was followed by Verstappen too. So the young British driver had two angry bulls coming after him as he chased after Leclerc who was 10 seconds ahead.

Verstappen passed Perez to go after Russell but on lap 14, Russell and Verstappen came into the pits and took on medium tyres. Both teams have skilled pit crews and got quick stops, with Russell able to get off faster. However, Verstappen had a frustrating problem which was that the DRS flap on his car could not open properly.

Lap 19 saw Perez coming in for mediums and when he rejoined, he was in fourth. With fresher tyres though, he would have more confidence to push harder if necessary but Verstappen was 7 seconds ahead at that time.

16 seconds behind Perez was Alfa Romeo’s Valtteri Bottas in fifth. He was not yet hassled by BWT Alpine’s Esteban Ocon who was busy trying to stay ahead of Sainz. Hamilton was way back in 16th, struggling to get through traffic. Even to get past Alfa Romeo’s Zhou GuanYu proved difficult as the Chinese driver managed to stay out of reach.

Leclerc was about 8 seconds ahead of Russell when he came in on lap 22 for his first stop. It took just 2.2 seconds from top to go again and when he rejoined, he still had a 5-second gap from the Mercedes-AMG driver. Russell was doing his best to keep his second place with Verstappen trying everything to get past. On lap 26, seeing how his angry team mate was struggling to overtake the Mercedes-AMG, Perez radioed to the team to ask Verstappen to back off and let him go after Russell instead.

And on the next lap, disaster struck the leader who was 12 seconds ahead… Leclerc’s car visibly slowed down and seemed to have lost power. He managed to get back to the pits but did not come out again, and his leading position was taken over by Russell. It was Leclerc’s first retirement of the season.

Since Perez wanted a go at Russell, Verstappen decided to go into the pits, switching from the mediums to softs. The Mexican Red Bull was eager to do battle with the British driver who was less than a second away.

With temperatures hitting almost 40 degrees C., many cars were coming in for tyre changes. With half the race completed, the Stewards informed Pierre Gasly’s Scuderia Alphatauri team that he was given a time penalty for an earlier collision with Aston Martin’s Lance Stroll. On the same lap, Zhou had to retire again, the second time in a row.

Russell put up a good fight but on lap 33, Perez outsmarted him and took over the lead. Now the Mercedes-AMG driver had to watch for Verstappen who was closing in from 6 seconds away. By then, Hamilton had moved up to sixth but some 44 seconds behind Verstappen.

Russell came in on lap 37 for new tyres and rejoined in third. Right after, Perez also came in which let Verstappen take over the lead. Russell was comfortably ahead of Bottas so he could concentrate on regaining his position. For the Dutchman though, the lead was unlikely to last till the end as his soft tyres were already 13 laps old.

On lap 43, drivers who were comfortably in points-collecting positions were Oc0n, McLaren’s Lando Norris, and BWT Alpine’s Fernando Alonso. Aston Martin’s Sebastian Vettel was also in the top 10 but when he dropped out for tyres, he rejoined down in 14th and that allowed Scuderia Alphatauri’s Yuki Tsunoda to move into 10th and get at least 1 point (if he could stay there till the end).

On lap 45, Verstappen finally came in to get the mediums; after 2.4 seconds of standing still, he rejoined and got in just ahead of Russell so it was 1-2 for the Red Bulls. Russell was 10 seconds behind, reasonably safe from Bottas who was 14 seconds away. He would get on the podium but which step would depend on whether the Red Bulls would get their bad luck again. Verstappen certainly wanted to win as it would then move him into the championship lead.

The gap between the two Red Bulls was less than 2 seconds when team orders came over the radios and Perez was told to move aside and let Verstappen take the lead since has quicker. He mumbled something about it being ‘unfair’ but obeyed the orders nonetheless, as he is expected to.

Russell decided to come in again and get new rubber, which allowed Bottas to move into third position. When the Brit rejoined, he was in fourth and just 3 seconds behind the Alfa Romeo. He had to watch out for Sainz, though, who was not far behind. It took 1 lap for Russell to regain his third position and as he was doing it, Perez also shot into the pits to get new tyres as a precaution in case he had to work harder in the closing stages.

Sainz and Hamilton began duelling on lap 60 and the Mercedes-AMG driver closed in on the main straight, then swept around on the outside to get past into fourth position… quite an impressive recovery from the back. Unlike Red Bull, the Mercedes-AMG team was unlikely to ask Russell to move aside and would instead just be praying that their two cars would make it through the remaining laps and collect a nice set of points.

With 2 laps remaining, Verstappen looked set to take the chequered flag, followed by his dutiful team mate across the line. Russell was also on the way to finish third but then Hamilton’s car had overheating problems and Sainz swept past on the second last lap.

And so it was a 1-2 for Red Bull but not 3-4 for Mercedes-AMG as Sainz took Hamilton’s place. Fortunately, the race ended as Bottas was coming up behind Hamilton.

 

 

 

 

While March saw a big surge in new vehicle sales to take the Total Industry Volume (TIV) past the 70,000-unit level, April’s TIV fell by 23% to 56,213 units of passenger and commercial vehicles.

The decline was attributed by the Malaysian Automotive Association (MAA) to the following reasons – 1) the ongoing global shortage of microchips as well as certain components and logistics delays, and 2) companies with their financial year ending in March put in maximum effort to close with the highest volume.

While the TIV for April 2021 was 4% higher, the cumulative volume after the first 4 months of this year is 8% higher, with 215,965 vehicles sold. This is made up of 140,905 units of passenger vehicles (excluding pick-up trucks) and 25,560 of commercial vehicles (including pick-up trucks).

Local production has, likewise, also been higher in the first 4 months of 2022, compared to the same period in 2021. The combined output from all the assembly plants was 208.894 units, 10,418 units more than in 2021.

The output in April was also higher this year, with 54,734 units produced, compared to 51,390 units in the same month last year.

Although May is a short working month due to the long holidays during the Hari Raya Aidilfitri period, the MAA expects that the TIV can be as high as April’s. Many companies still have a backlog of orders to fulfill and even if the market takes a ‘breather’, the numbers can still be high. Nevertheless, how many units that can actually deliver will depend on how many vehicles can be completed given the shortage of microchips.

Race starts at 3 pm in Spain/9 pm in Malaysia

After the inaugural Miami Grand Prix across the Atlantic Ocean, the Formula 1 teams are back at a more familiar battleground this weekend. It’s the Circuit de Barcelona-Catalunya where the Spanish Grand Prix, Round 6 of the 2022 Formula 1 World Championship, will be held. This 4.7-km track has been on the F1 calendar since 1991 although there has been a Spanish GP since 1951.

Like all other tracks since the first 2022 round, there will be a new set of challenges as the racing cars are of an all-new generation. Although there is data from a 3-day pre-season test at this same track in February, it is limited in value. During those test sessions, the teams concentrated on testing compounds in the middle of the range, rather than the hard tyres. Secondly, weather conditions were much cooler and things are expected to be different this weekend. Finally, the new cars were in their most basic launch specification; since then, they have moved on considerably and have upgrades. So there are unknowns that will have to be quickly analysed during practices.

The track itself is unchanged compared to last year, when Turn 10 was modified, slightly increasing the overall length of the circuit. It has a broad mix of corner types, so it puts every aspect of the car to the test. Overtaking is a challenge at this track and the pit straight is the only long one and is entered via a high-speed corner. This will be tough for cars to follow due to the dirty air, while the end of the straight isn’t a particularly heavy braking zone either. The modifications to Turn 10 means the corner is now taken at a faster speed and requires less braking.

The drivers use their brakes on only half of the 16 turns so the brake system is called into action for a total of under 13.5 seconds per lap, according to Brembo. All 5 of the hardest braking episodes in the Spanish GP are on the first 10 turns where maximum deceleration has an average value of 4.2g.

Cornering speeds and gears used by the Mercedes-AMG drivers at the Catalunya circuit this year.

Turn 5 is one of the track’s more unique corners, because drivers approach the corner differently depending on the session. The camber of the road drops at the apex, which unloads the inside-front tyre and increases the risk of lockups. Drivers will take a riskier, tighter line in Qualifying as it shortens the distance, but on a race stint, lock-ups can cause vibrations and damage the tyre, which could prompt an additional pit stop. So, they take a wider line to keep the load off the inside-front and reduce the potential of a lock-up.

Every element must be optimized on the F1 cars to avoid behavior that reduces overall performance. Usually, the focus is on the wings and the bodyshell, but other components also have a negative effect. One of these anomalies has been resolved by Brembo by introducing anti-drag to the brake calipers. This is a system that uses a torsional spring that reduces residual torque, ie the unwanted friction between the disc and the pad, even under extreme conditions. When the brake is not used, the lever keeps the two parts apart.

Michael Schumacher and Lewis Hamilton have had the most wins in the Spanish GP, with 6 to each driver. Among the present teams, Ferrari has had the most victories with 12 to its name, followed by McLaren (8), and Williams and Mercedes-AMG with 7 each.

‘CSL’ goes back over 50 years in BMW history, to the days of 1973 E9 3.0 CSL model. It was given the ‘CSL’ (Coupe Sport Leichtbau or Coupe Sport Lightweight) badge and was intended to be a homologation model for BMW to enter the European Touring Car Championship. The designation was not used much and in fact, the new M4 CSL is the third model that has ever had it (the second was the E46 M3 CSL in 2003).

Perhaps BMW has reserved it for very special occasions and there is a special one this year with BMW M GmbH celebrating its 50th birthday. The M4 CSL is a limited edition model which has made use of the company’s long expertise in powertrain and chassis development and also lightweight design.

2022 BMW M4 CSL

2022 BMW M4 CSL

The 1973 3.0 CSL

Strong focus on weight-saving
Lightweight design was one of the advantages of the 1973 3.0 CSL, allowing it to win championships and this is also a strong feature in the new M4 CSL. The M engineers have brought the M4 CSL’s kerb weight to 1,625 kgs for a power-to-weight ratio of 3 kgs/bhp. Compared to the M4 Competition, its weight is 100 kgs less and with a 40 bhp increase over the M4 Competition Coupe’s 550 bhp. Peak torque of 650 Nm, from 2,750rpm and sustained all the way up to 5,950 rpm.

One of the weight-cutting measures is very visible – no rear seats, so it’s strictly a 2-seater. The front M Carbon full bucket seats are also light (24 kgs than standard seats), and the absence of the rear seats saves 21 kgs. Not visible are chassis changes such as the use of lightweight M Carbon ceramic brakes and special light-alloy wheels, springs and struts which saved 21 kgs.

The use of CFRP in the body deducts 11 kgs; a titanium rear silencer cuts more than 4 kgs, and a further 4 kgs was saved from the kidney grille, rear lights, floor mats and climate control. Sound levels not likely to bother the driver, switching to ultra-lightweight sound insulation (which may be better or worse) saved around 15 kgs.

2022 BMW M4 CSL

The CFRP bootlid provides a 6.7 kg weight-saving. Its carbonfibre structure is visible inside through the unpainted clearcoat. It has a pronounced spoiler, referencing a similar feature of the 2003 BMW M3 CSL. The diffuser integrated into the rear apron and the exterior mirror caps are also made from CFRP.

The forged cross-spoke M light-alloy wheels have been designed exclusively for the new car and fitted with tyres size 275/35 ZR19 at the front, 285/30 ZR20 at the rear. The brake system has standard M Carbon ceramic brakes that are around 14.3 kgs lighter than the brakes on the M4 Competition Coupe. The rear silencer is made from titanium which reduces weight by 4.3 kgs compared to a conventional steel equivalent.

2022 BMW M4 CSL

Engine output raised
As mentioned earlier, the 3-litre 6-cylinder engine has an extra 40 bhp extracted from it and to get this, the engineers raised boost pressure from 24.7 psi to 30.5 psi. The 8-speed M Steptronic transmission with DriveLogic is said to be upgraded to match the higher power output while there are stiffer engine and transmission mounts.

2022 BMW M4 CSL

Like the M4 Competition Coupe, the M4 CSL has double-joint spring strut front axle and 5-link rear axle. Standard equipment includes adaptive M suspension with electronically-controlled dampers, electromechanical M Servotronic steering with variable ratio, and an M-specific version of the integrated braking system.

The suspension also has an 8 mm reduction in ride height (compared with the M4 Competition Coupe), lowering the centre of gravity. Auxiliary springs are fitted at both the front and rear axle and improve road contact in dynamic situations. The anti-roll bars at both axles and their mountings have also been specially engineered for this model.

2022 BMW M4 CSL

Advanced lighting technology

BMW Laserlight headlights (which illuminate in yellow rather than white) bring to mind the look of successful GT racing cars. The rear lights use an innovative technology making its debut in a production car. All light functions use LED units, while the covers have intricate light threads woven into them, illuminated using laser technology. The threads run parallel to one another before crossing over at the outer edges to create a stunning interpretation of the hallmark BMW L-shaped rear light contour.

2022 BMW M4 CSL

2022 BMW M4 CSL

Performance-focussed interior
The interior design is largely the same as the M4 Competition Coupe’s, which means it allows the driver to focus on performance. M-specific displays, ergonomically optimized controls with red accents, the M-specific gear selector and the anthracite-coloured headliner create a racing aura as the driver settles in. This is enhanced by the carbonfibre interior trim strip and ‘CSL’ badging below the head restraints, on the centre console and the rear panel.

2022 BMW M4 CSL

2022 BMW M4 CSL

The centre console of the new BMW M4 CSL is made entirely from CFRP, the material’s distinctive structure clearly visible around the gear selector and iDrive Controller. The use of carbonfibre more than halves the weight of the centre console, a saving of around 4 kgs. The M Alcantara steering wheel features a red 12 o’clock marker, carbonfibre inlays and CFRP shift paddles.

The BMW Head-Up Display is available as an option and part of the Ultimate Road Pack. It includes M-specific elements such as a colour tachometer, Shift Lights and M View. Provided as standard are M Drive Professional and M Laptimer for drivers to make improvements in their pursuit of the ideal line and faster lap times. For example, dramatic use of oversteer and opposite lock is recorded by the M Drift Analyser, while the laptimer records and show a variety of information on both the instrument cluster and the Head-Up Display. Drivers can also analyze the data in detail with the BMW M Laptimer iPhone app and share it with the online community.

Production will begin in July 2022 and only 1,000 units will be available, each priced from £128,820 (about RM706,000) in the UK market.

2022 BMW M4 CSL

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