The tragic crash of a Tesla Model Y in Toronto in October has raised serious concerns about the accessibility and usability of the car’s electronic door handles during emergencies. The fiery accident claimed the lives of four individuals: Neelraj Gohil (25), his sister Ketaba Gohil (29), Jay Sisodiya, and Digvijay Patel, leaving a sole survivor, a woman in her 20s.
The woman’s escape was made possible by Rick Harper, a Canada Post employee, who heroically smashed the car’s window with a metal pole. Harper described the survivor as “desperate to get out,” but unable to open the car’s doors from inside. Tesla vehicles rely on an electronic button to open doors rather than traditional handles, and if the car’s power system fails in a crash, the doors may become inoperable.
Concerns About Tesla’s Safety Design
While Tesla promotes a “safety-first design” and manual override mechanisms for emergencies, these features are not widely known or intuitive. The manual override involves removing a door panel and pulling a hidden cable — a process that could be difficult or impossible in the chaos and panic of a serious accident.
Safety experts and crash investigators have raised concerns that victims may not be aware of the override feature or may lack the presence of mind to locate and use it under duress.