AirAsia has announced that it will move all its domestic flight operations from Sultan Abdul Aziz Shah Airport (Subang Airport) to Kuala Lumpur International Airport Terminal 2 (KLIA T2), effective 7 April 2025.
According to an official statement, this strategic move aims to enhance operational efficiency and elevate the overall passenger experience, in response to growing demand across key domestic routes.
Passenger traffic between Kuala Lumpur and major destinations such as Kota Kinabalu and Kuching has surged, recording a 16% year-on-year increase. By consolidating operations at KLIA T2, AirAsia is positioning itself to better manage this growth and ensure smoother, more efficient services for travellers.
Since resuming services from Subang Airport in August 2023, AirAsia has been closely monitoring passenger trends and operational logistics. After careful analysis, the airline concluded that KLIA T2 provides a stronger long-term platform to support future growth, particularly with its capacity, infrastructure, and connectivity.
While Subang Airport remains a convenient option for passengers—especially those travelling to and from Kuala Lumpur city centre—the airport’s ongoing redevelopment efforts mean that substantial upgrades will take time before they can fully support AirAsia’s expansion needs.
Speaking on the transition, Dato’ Captain Fareh Mazputra, Chief Executive Officer of AirAsia Malaysia, said the decision is driven by the need to handle increasing demand, especially on popular routes like Kota Kinabalu and Kuching. “Consolidating our services at KLIA T2 is the best move forward to meet growing passenger demand. However, we are committed to ensuring a smooth transition for our passengers,” said Fareh.
To minimise disruption, AirAsia will maintain its Subang operations through the Hari Raya peak travel period, allowing passengers to benefit from the airport’s convenience during the festive season before the shift to KLIA T2.
For passengers affected by the relocation, AirAsia has introduced Service Recovery Options (SRO), offering alternatives such as:
- Free flight changes
- Credit accounts
- Full refunds
These measures are designed to provide flexibility and reduce any inconvenience during the transition.
With this move, AirAsia continues to align its operations with future growth, ensuring better service, improved facilities, and enhanced connectivity for its domestic travellers.
