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Lalamove Enters Ride-Hailing Market with New Service in Klang Valley

Delivery platform Lalamove has officially expanded its offerings with the launch of Lalamove Ride, a ride-hailing service integrated into its existing app. This move positions the company as a challenger to established industry players like Grab and other e-hailing competitors.

Announced through its blog and social media channels, Lalamove Ride allows users to switch seamlessly between its delivery and ride-hailing services. Customers can now book rides directly through the app by selecting the “Ride” tab, entering their destination, and choosing their pick-up time.

The new service, currently exclusive to Klang Valley, aims to offer a familiar, reliable experience to Lalamove’s existing customer base. “If you’re familiar with Lalamove’s faster and cost-effective delivery service, it’s time to explore our latest offering,” the company shared in its announcement.

Competitive Pricing and Market Impact

Tech platform Lowyat.net reports that Lalamove Ride’s pricing is on par with other e-hailing providers, ensuring competitive fares in an already crowded market. The Klang Valley, a bustling urban hub, has seen increasing competition in the ride-hailing space, with 34 registered e-hailing platforms in Malaysia.

This announcement follows the recent entry of European e-hailing giant Bolt, which also launched its services in the Klang Valley earlier this month.

Customer Convenience and Market Outlook

Lalamove’s diversification reflects the evolving landscape of on-demand services in Malaysia. With the ride-hailing feature built into its app, users gain added convenience, eliminating the need for separate platforms for deliveries and transportation.

While the service is currently limited to Klang Valley, Lalamove’s strategic expansion could pave the way for future growth in other regions of Malaysia, offering consumers more choices and fostering healthy competition in the e-hailing market.

With Lalamove Ride now live, the stage is set for intensified rivalry in Malaysia’s ride-hailing sector, promising improved services and competitive rates for riders across Klang Valley.

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