The Malaysian Road Transport Department (JPJ) has issued a statement regarding BJAK Sdn Bhd (BJAK) and its unauthorised road tax renewal transaction services. According to JPJ, BJAK’s advertisement on its website and social media platforms regarding road tax renewal services is false.

JPJ emphasised that BJAK has never received approval from the Malaysian Ministry of Transport (MOT) or JPJ to provide road tax renewal services to the public. Several complaints have been received by JPJ from the public regarding BJAK’s services, including cases where road tax renewal was initiated through BJAK’s website but the validity period of the road tax was not updated.

BJAK advertises online transaction services for Motor Vehicle License (LKM) or road tax, including a free road tax program. However, JPJ clarified that there is no system integration between JPJ’s system (MySIKAP) and the system used by BJAK. Additionally, complaints have been received regarding additional charges imposed by BJAK during road tax renewal transactions.

JPJ reiterated that MOT or JPJ have not approved any additional charges imposed by BJAK on its customers. The public is advised to renew their road tax through official JPJ channels such as JPJ counters, kiosks, mobile counters, MyJPJ applications, JPJ public portals, and JPJ business partner platforms like Pos Malaysia, MyEG, and PUSPAKOM.

JPJ emphasised that BJAK’s operation related to road tax renewal transactions is unauthorised and warned the public to be cautious of platforms offering invalid road tax renewal services. To avoid fraud and losses, the public is advised to consult or contact JPJ for accurate information.

JPJ assured that it is committed to ensuring the safety and well-being of the public, especially its customers, and will take necessary actions to address unauthorised activities like those of BJAK.