Volkswagen has set a new standard in automotive technology by announcing the integration of ChatGPT AI chatbot into its IDA voice assistant, unveiled at CES 2024. This groundbreaking move makes Volkswagen the first volume manufacturer to introduce ChatGPT as a standard feature in its production vehicles, starting in the second quarter of 2024.
The AI integration, powered by Cerence Chat Pro from technology partner Cerence Inc., is set to enhance the driving experience in various Volkswagen models equipped with the latest generation of infotainment. The following models will boast this innovative feature: ID.7, ID.4, ID.5, ID.3, Tiguan, Passat, and Golf.
Intelligent Functionality for Enhanced Connectivity
Volkswagen’s IDA voice assistant, complemented by ChatGPT, will serve as an intelligent AI database in the specified models. The system can read out content to users while driving, adding a new layer of interaction and convenience. The AI chatbot functionality is seamlessly integrated into controlling infotainment, navigation, air conditioning, and answering general knowledge questions.
Effortless User Experience with Hands-Free Activation
Customers will experience the advanced capabilities of ChatGPT without the need for a new account, app installation, or separate activation. The IDA voice assistant can be activated by a simple “Hello IDA” command or by pressing the button on the steering wheel. It automatically prioritises tasks, whether executing a vehicle function, searching for a destination, or adjusting the temperature.
If the request cannot be answered by the Volkswagen system, it is forwarded anonymously to AI and the familiar Volkswagen voice responds.
Data Protection at the Forefront
Volkswagen reassures customers that ChatGPT will not access any vehicle data, ensuring the highest level of data protection. Questions and answers are promptly deleted, and the feature prioritises security throughout the interaction.
As Volkswagen continues to push the boundaries of automotive technology, the integration of ChatGPT sets a new benchmark for hands-free, intelligent, and secure driving experiences. The future of in-car AI has arrived, and Volkswagen is leading the way.
