A strong public demand for the implementation of a Lemon Law in Malaysia has surfaced, driven by a recent survey by Sinar and concerns regarding consumer rights in the automotive industry. The proposed law, already in place in several countries, aims to protect car buyers from financial burdens arising from faulty vehicles within the warranty period.
According to a report by Sinar Daily, Dr Mohd Shahremy Ikmal Shahbudin, a senior lecturer at Universiti Sains Malaysia, emphasised the comprehensive protection the law offers to vehicle buyers, ensuring their long-term use satisfaction. He noted that such laws incentivise manufacturers to continually enhance the quality and productivity of their products.
Hakshey Kumar Jeya Brakash, a private sector employee, highlighted the importance of Lemon Law in making consumers aware of their rights and protecting them from unscrupulous sellers. The law would enable consumers to receive equivalent replacement vehicles or refunds if the product is damaged within the warranty period.
Nurain Hafizah Mohamed, a clerk, advocated for Malaysia to follow the lead of countries like Singapore, the Philippines, South Korea, China, and Japan, which have successfully implemented Lemon Laws. She pointed to recent issues, such as the Perodua Bezza case, as instances where consumer rights need stronger protection and urged Malaysian authorities to implement the law promptly.