Mercedes-Benz has introduced a novel approach to acquiring a new model, offering customers in Malaysia a comprehensive and integrated purchasing experience.

This innovative approach comes with a multitude of advantages, foremost among them being the gift of time – an invaluable luxury that allows customers to engage with the brand at their own pace and convenience. Through the agency model, whether customers choose to shop online, visit a physical store, or opt for a combination of both, they can expect not only the best prices but also a seamless and transparent process.

Customers can conveniently switch between the Mercedes-Benz Store and the brand’s retail network, allowing them to exchange ideas with product experts or authorised agents in person and obtain information or finalise their purchase contracts online, all according to their preferences.

Customers will continue to enjoy a wide array of services at Mercedes-Benz’s retail partners. This includes vehicle sales, flexible financing choices, maintenance and repair services, access to genuine parts, and support for warranties. This seamless accessibility is designed to provide customers with a comprehensive ownership experience.

The online showroom at Mercedes-Benz Store now offers one best price via a convenient portal and a seamless omni-channel experience.