Between January and June of this year, Petaling Jaya City Council (MBPJ) received 8,547 complaints, of which 922 were complaints about obstacles in parking spaces and walkways for pedestrians.
According to The Star, the problem, stated by Petaling Jaya mayor Mohamad Azhan Md Amir, stems from irresponsible company owners who block parking spaces with objects like cement bollards and traffic cones.
To address this issue, the enforcers periodically seize the products and issue appropriate compound notifications.
Streetlight damage was the second-highest complaint, accounting for 791 occurrences. Short circuits in the feeder pillars were one of the causes. MBPJ has taken the initiative to replace the current high-pressure sodium vapour lights with LEDs and subterranean wires utilising funding from the Malaysian Road Records Information System (Marris) allocation through their Engineering Department.
With 635 complaints, damaged roads and potholes came in third. This is likely a result of the fact that the roads are over ten years old, have a lot of traffic, are frequently used by large vehicles, and have extra water accumulated on them.
1,992 complaints (23%) are undergoing department action, 1,356 (16%) are in the long-term resolution stage, and 5,199 complaints (61%) have already been addressed.
In the period from January to June of last year, 7,833 complaints were tallied. The long-term resolution step, which includes a tender/quotation procedure or litigation, is still ongoing for 461 of these complaints, out of which 7,372 have already been settled.
Zone 3 (PJU 5 region, Kota Damansara), which got 1,285 complaints between January and June of this year, was followed by Zone 4 (PJU 1A), which received 557 complaints, and Zone 8 (SS2), which received 440 complaints.
