While the price is an important factor when you buy a new car, you should also consider the larger ‘package’ that a brand offers. You are going to have the car for a while and having an enjoyable ownership experience where the dealer looks after your needs will make a difference to that experience. How the company cares for its customers is also very important.
Honda Malaysia, for instance, has a high standard of customer care and that is now being demonstrated by its Flood Relief Programme to provide aid to Honda customers whose vehicle have been affected by the recent floods. With this programme, repair services with reduced parts prices for affected Honda customers at the flood-stricken areas will be available until January 31, 2022 (terms and conditions apply).
Honda owners who purchased their vehicles from authorised Honda dealers in Malaysia will be entitled to a 25% discount on genuine parts when they bring their vehicles to any authorised Honda service centre for an assessment and inspection service, as well as repairs.
Owners who have chosen Honda Insurance Plus (HiP) can enjoy a free inspection (terms and conditions apply) for their vehicles to ensure that they are safe to drive and in good running condition, especially after the floods.
In addition to providing towing service for vehicles damaged by the floods to the nearest authorised Honda dealership, HiP customers are entitled to receive flood allowance of up to RM1,500 to alleviate their burden. At the same time, Honda Malaysia is working closely with the insurance companies to expedite the claim process for affected customers.
“We are deeply saddened by the floods that have inundated several states in Malaysia, which resulted in the evacuation of many people from their homes and caused significant damage to their properties and motor vehicles. Striving to be a company society wants to exist, we continue to look for ways to help the communities around us who are in need. We hope that with the rolling out of this Flood Relief Programme, we can help to relieve the burden of our valued customers. Our thoughts and prayers are with the people who are affected by the floods, and we hope everyone continues to stay safe during these challenging times,” said Honda Malaysia’s Managing Director & CEO, Madoka Chujo.
For more information on the Flood Relief Programme and HiP, owners can call Honda Malaysia’s Toll-Free number at 1-800-88-2020 or visit www.honda.com.my.
