UMW Toyota Motor announces Toyota Flood Assist Program for owners affected by the floods

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UMW Toyota Motor announces Toyota Flood Assist Program for owners affected by the floods

Although UMW Toyota Motor operates nationwide, its home base is in Shah Alam, Selangor, and this is where severe flooding has taken place over the weekend. So it is especially aware of the effects on people in area surrounding its head office.

As an immediate response, the company has announced a special Toyota Flood Assist Program to help Toyota vehicle owners impacted by the flood. It’s already bad enough to have a vehicle damaged by being trapped in a flood and to help give some peace of mind, the Toyota Flood Assist Program offers a 25% discount on the total bill for repair work done at an authorised Toyota service centre. This includes parts and labour charges as well as free towing service to the service centre.

The vehicles will be inspected and a quotation provided on the expected repair cost which includes parts removal. Needless to say, only genuine parts will be used for all replacement or repair work.

“While nothing can fully compensate the loss and distress suffered by those affected by the flood, we hope that our Toyota Flood Assist Program will provide some sort of relief to our fellow Malaysians. Our customers are very valuable to us and through this program, we want to ease some of their burden, even if it’s just by a little, to help those impacted get back on their feet quickly. We sincerely hope for the quickest possible recovery of these communities and the team at Toyota extends our heartfelt prayers for the safety of all Malaysians,” said President of UMW Toyota Motor, Ravindran K.

Toyota owners can be assured of aftersales support for their vehicles damaged by the flood as all Toyota Service Centres and Body & Paint centres will remain open during this critical period. Additionally, Toyota owners can contact Toyota’s 24SEVEN Road Assist for further assistance if needed. The service is available to all Toyota owners and operates 24-hours a day, 7 days a week.

Should a vehicle be too badly damaged and the owner would like to get a new Toyota vehicle to replace it, the company has an interest-free ‘Easy Payment Plan’ for eligible customers.

Toyota owners requiring assistance or information the Toyota Flood Assist Program can visit ant authorised Toyota service centre or call the Toyota Toll Free Line at 1-800-8-869682 (1-800-8-TOYOTA).