UPDATED: The discount offers on selected parts has increased to 50%
Perodua has often been quick to come to the aid of its customers whenever there have been floods affecting thousands, especially motorists. Perodua owners whose vehicles have been affected by the floods are being offered special support by the carmaker. The assistance includes towing service rebates, discounts on selected spare parts and free inspections to ensure the vehicles are in good and safe running order.
“Our customers are very important to us, and these value-added services are provided to help relieve some of the burden our customers have to deal with during this disaster,” said Perodua President & CEO, Dato’ Zainal Abidin Ahmad.
“While a few of our service centres are also affected by the floods, our customers can still contact any of our service outlets throughout Malaysia for assistance. We are doing our best to resume our operations [at the affected areas] as quick as possible,” he added.
On the assistance given, Dato’ Zainal said Perodua owners can claim for towing service charges up to a maximum of RM300 at the nearest Perodua service outlets (terms and conditions apply). Those who are covered by Perodua Total Protect Plus (PTPP) can obtain the towing services free of charge.
In addition, should parts need to be replaced for repairs due to flood damage, there’s a 50% discount available. The parts include all electronic items, engine overhaul gaskets, vehicle seats, door trim and carpet – typically the items that are damaged when a vehicle is flooded. There will be no charge for labour for repair work (excluding car cleaning and detailing).
“Our genuine spare parts come with a manufacturer’s warranty and we ask our customers to not use any imitation parts as this may affect the performance of their vehicles,” Dato’ Zainal advised.
Perodua owners whose vehicles have been damaged by flood can contact the company’s support line 1-800-88-5555 to get assistance, especially for towing services (terms and conditions apply).
To locate a Perodua service centre in Malaysia, visit www.perodua.com.my.
