‘Contactless’, though not a new word, has been much-used during the past year with the onset of COVID-19 and the need for distancing to prevent transmission of the coronavirus. As far as possible, people have been encouraged not to be in direct contact with each other and even when conducting transactions, it is advisable to minimize contact through devices or other things.
Increased usage of e-wallets
For payments, electronic payments have been encouraged and this has led to increased usage of the e-wallet. A smartphone can be used for this transaction which reduces physical touch, with no need to exchange currency notes or coins.
The growing popularity of e-wallets, which are available from a number of providers, has led many businesses to accept them for payments. This includes Proton, which started to accept payment from e-wallets in June 2020 with 15 pilot outlets. The successful pilot program saw all 3S/4S outlets accepting e-wallet payments by the end of the year.
Payments for various transactions
Proton says that the payments can be for many different purposes. The e-wallet can even be used to book for a new vehicle and make the downpayment. The company also encourage its 1S and 2S outlets to opt for e-wallet transactions as this is a reliable, safe and convenient payment method.
Additionally, e-wallet payments can also be used at service centres to pay for maintenance services, vehicle insurance renewal spare parts, accessories and even Proton merchandise.
Moving forward, Proton is also looking at strategizing the collaboration plan and system integration with e-wallet providers to deliver offerings that are beneficial to its customers.
