2020 will be remembered for many things and it has certainly been a year of much change for lives and for businesses. Perhaps it was already coming but e-commerce using online facilities accelerated this year, partly driven by the need to provide contactless communications and interaction. Car companies began ‘opening’ stores online, and provided owners with a new channel to book appointments for servicing and request other services.
Additional Shopping Tools function
Honda Malaysia is among those companies which has been steadily enhancing its online services and today announced a New Car Pre-Booking Online Platform for customers. The additional function is embedded in the Shopping Tools on the company’s official website. Other shopping tools include a loan calculator, models comparison and Honda Insurance Plus.
Just 4 steps needed
Using the function, customers just need to go through 4 simple steps and the booking fee can be as low as RM99 (terms and conditions apply). They can make the pre-booking for any of the models shown on the website as well as select variants, colour and available accessories. When they have made the pre-booking payment, a confirmation email with all the necessary information including details of the dealer handling the transaction will be sent. Within 72 hours, the customer will be contacted by a designated Sales Advisor from the dealer.
Customers who make the pre-booking can also track the status of the booking at any time. The function will be available in the HondaTouch application by early next year.
“This New Car Pre-Booking Online Platform is part of Honda Malaysia’s effort to provide greater accessibility to customers to own a Honda car in this digital era via an online car purchase process. It allows Honda customers to stay ahead of the crowd and pre-book their preferred Honda model through a most convenient and user-friendly process which is right at their fingertips, anytime and anywhere,” said Honda Malaysia’s Managing Director & CEO, Toichi Ishiyama.
“Through this online process, we aspire to offer greater convenience and a safe experience for our customers, no matter which part of Malaysia they are at,” he said.
Of course, making bookings can still be done at authorised Honda showrooms but with the Pre-Booking function, you won’t have to rush to a Honda showroom to place a booking if you want to be among the first to own a model about to be launched.
You can access the function directly by prebook.honda.com.my. Links are also provided from the various models displayed on the website at www.honda.com.my.
Honda Malaysia introduces HondaTouch application for owners and customers
