PLUS urges highway users to observe SOPs at all times

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PLUS urges highway users to observe SOPs at all times

With 1.5 million vehicles using PLUS highways each day, interaction between motorists and PLUS personnel is inevitable. As such, the highway concessionaire is reminding highway users that they must strictly follow the Standard Operating Procedures (SOPs) set by the National Security Council (MKN) and the Ministry of Health (KKM). These procedures include wearing of facemasks in public areas and social distancing in areas where there are a lot of people.

This reminder comes in light of the increase of COVID-19 cases in certain states where PLUS highway network operates. Its is especially critical at this time to adhere to the SOPs to prevent further spread of the coronavirus by protecting each other.

Kita Jaga Kita
“We urge our highway customers to please follow the established SOPs set by the government. In the spirit of ‘Kita Jaga Kita’, the onus is on us to take good care of each other every step of the way. Every single PLUS employee, from our CSA, PLUSRonda Officer to Toll supervisors are fully compliant to the SOP’s of facemasking in public and maintaining a safe 1-meter physical distance when interacting with you our customer, we ask the same of you. Please reciprocate by doing the same when we serve you on the highway,” implored Datuk Azman Ismail, Managing Director of PLUS.

Under the New Normal practices by many organisations that manage premises which are open to public, customers are denied entry/transactions if face masks are not worn. PLUS is also adopting the same. There must also be 1-metre physical distancing when at the R&R areas, lay-bys as well as interacting with PLUS personnel at the toll lanes and toll plazas.

*Remember to wear a facemask and stand 1-metre apart when visiting R&R areas along the highways.*

SOPs strictly observed at R&R areas
All PLUSRonda personnel are required to wear face masks and practice 1-metre physical distancing when attending to highway emergencies. From compulsory body temperature checks at each R&R and contact tracing via MySejahtera, PLUS prioritises food hygiene as well as the cleanliness at all the R&R premises as well as lay-bys and toll plazas via regular routine cleaning and periodical sanitisation.