Car dealerships used to start off just as small showrooms selling just new cars, while the aftersales aspect was elsewhere or left to another party also involved in the same brand which had a service centre. However, as the profit from just selling cars alone is not significant, dealerships have expanded their scope of services to include aftersales service, preferably at one location for customer convenience.
Unitedstar Corporation Sdn Bhd, an authorised Toyota dealership located in Petaling Jaya, Selangor, has evolved in such a manner since beginning its business with the brand 15 years ago. Today, its outlet in the Taman Mayang area has been upgraded and offers both sales and aftersales services.
Toyota dealer for 15 years
“Unitedstar Corporation has been an authorised Toyota dealership since 2005, with just a showroom for sales at Aman Suria, Damansara followed by new 3S centre at Taman Nilai Perdana, Seremban in 2019. UMW Toyota Motor is pleased to see that the success and growth of the business has led to this upgrading. Broadening their scope of services to customers is in line with our “Customer First” philosophy,” said Ravindran K., President of UMW Toyota Motor.
The upgraded outlet is located in close proximity to large local communities and commercial growth areas. Its fully equipped service centre has 10 bays to provide efficient and speedy servicing daily. There are around 20 personnel who have received specific training to maintain Toyota vehicles and keep them in tip-top condition.
“This modern and inviting dealership reflects Toyota’s high standards in customer care. Throughout the world, Toyota dealers give priority to providing the best possible experience, including the highest standard of aftersales services,” said Akio Takeyama, Deputy Chairman, UMW Toyota Motor.
To locate Toyota showrooms or service centre in Malaysia, visit toyota.com.my.
Two more UMW Toyota Motor branch outlets transferred to dealers
