About a week ago, on July 3, Perodua’s dealer in Brunei launched the latest Myvi for that market. It was the usual sort of launch of a new model but among the variants displayed was one called the Myvi S-Edition. The existence of such a variant caught the Perodua people by surprise since they do not have any Myvi S-Edition sold in Malaysia or anywhere else in the world.
Some Perodua fans who keep up with news of their favourite brand also noticed the ‘special edition’ and wondered why it was available in Brunei but not Malaysia. Well, it is not unusual that some markets may have a variant or specification which are not available in the home market of the manufacturer. These may be export versions or specially developed versions to suit certain markets.
In the case of the Myvi S-Edition, the variant had a bodykit to enhance its looks but this bodykit was not developed by Perodua and it appears that they were not aware of it either, from what we gather from the statement issued by Perodua’s President & CEO, Dato’ Zainal Abidin Ahmad.
“Perodua Brunei introduced its own version of the Myvi 1.3L G variant, dubbed the S-Edition, which include enhanced bodykits which were sourced independently by our appointed distributor GHK Motors,” he said.
“Based on the feedback from GHK Motors, the introduction of the Myvi S-Edition was its attempt to introduce a variant that was better suited to their market needs. We are engaging with GHK Motors for more details about this variant to ensure that the additions to this variant meet the required standards,” he added.
The statement was issued today for clarification as Perodua is aware of some confusion caused to its loyal customers.
Like other manufacturers, Perodua is serious about protecting its image and reputation, especially where it concerns quality. When it develops its cars, every part and system is thoroughly tested for durability and reliability before it is approved for use. This is understandable since a defective or unreliable part can cause a breakdown and in an extreme case, even an accident, and that is something a responsible manufacturer like Perodua will not want to cause.
Even bodykits and other accessories are subject to the same rigorous testing by the R&D division to ensure they meet the required standards. Therefore, if a distributor or dealer wants to install items which did not come with the car, they must first let Perodua test the items and give its approval.
Proton also had a similar issue long ago with its distributor in the Philippines which also assembled the Wira. The company there added a turbocharger to the engine in the Wira for sale to the public. This was a modification which had not received Proton’s approval and certainly, it was against warranty conditions. If the engine failed due to the turbocharger boosting performance and causing too much stress, for example, the customer would likely blame Proton and that would spoil its reputation.
