Owners of Mitsubishi vehicles can now easily connect to authorised service centres with the MITSUBISHI CONNECT mobile application introduced by Mitsubishi Motors Malaysia (MMM). The application for smartphones offers a range of vehicle-related services such as scheduling a service appointment with preferred service centres, keeping track of vehicle maintenance history and receiving reminders for the next service.

Also connects to the customer careline
Available free from the Google Play Store and Apple App Store, the mobile app also allows owners to stay in touch with the 24Hrs Mitsubishi Assist customer careline. This provides them with 24-hour breakdown assistance throughout Malaysia as well as other services should an emergency arise. By tapping on the ‘SOS’ function on the app, the user’s location can be tracked accurately using phone’s GPS location service and its details will be verified by MMM’s customer service personnel in order to send help immediately.

Other functions of the mobile app include keeping owners up to date with the latest news and promotions, search for product information and download e-brochures.

Guidance to dealerships
MITSUBISHI CONNECT, which can be used for multiple vehicles in a single account, can also be used to locate the nearest Mitsubishi authorized dealership with dealer information shown. Route guidance by the app can then show the way to the dealership.

“COVID-19 has propelled the shift towards digital transformation and now MMM is pleased to offer MITSUBISHI CONNECT to all our owners. With the MITSUBISHI CONNECT mobile application, Mitsubishi owners can adapt to the new normal by utilizing mobile technology to retrieve their vehicle and service information, as well as gain access to other functions and benefits at their fingertips no matter where they may be,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

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