Like other companies nationwide, Proton will respect the rules of the Movement Control Order (MCO) that restricts operations of non-essential businesses. As such, its authorised service outlets remain closed until the end of the MCO period which is presently set at April 14, 2020.
Assistance for emergencies, eg breakdowns, is still available but normal servicing activities are suspended at this time. This may cause concern with some customers who are unable to visit a service centre to get vehicle maintenance at the scheduled interval to ensure the warranty is not invalidated. Apart from the service centre being closed, they are also required by the MCO to stay at home.
Proton gives assurance that new vehicle warranties expiring during the MCO period will be extended by 1,000 kms or 30 days following the final day of the MCO, whichever comes first. The warranties will remain valid even if the vehicle misses its recommended service period.
However, customers are advised to service their vehicle within 30 days of the end of the MCO period to keep their warranties active. Owners should contact a service outlet to book a service appointment within 15 days of the end of the MCO period.
Meanwhile, the carmaker offers the following tips for maintaining the cleanliness of your vehicle. Under normal circumstances (when there was no pandemic), it has always been a good idea to maintain the cabin as a clean and healthy space. Now with the threat of COVID-19 coronavirus transmission, it is even more crucial for the sake of yourself and your passengers.
