Mercedes-Benz Malaysia Commercial Vehicles (MBM CV) together with trusted authorised dealer, Cycle & Carriage Bintang Berhad, recently celebrated the launch of the Cycle & Carriage Bintang Commercial Vehicle Centre (Cycle & Carriage CV Centre) in Gopeng, Perak.
The launch also represents Cycle & Carriage Bintang’s 13th dealership, and its foray into the FUSO retail business, having previously provided FUSO after sales only. “Living up to our tagline, ‘Trucks you can trust’, we are pleased to launch this Cycle & Carriage Commercial Vehicle Centre, enhancing our reach in the northern region of Peninsular Malaysia. With our trusted partner Cycle & Carriage Bintang, the launch represents a promise to our customers, to steadfastly expand our service offerings to deliver the highest quality trucks that are designed for reliability and economic efficiency,” said Mercedes-Benz Malaysia, Vice President, Commercial Vehicles, Mr Albert Yee.
Part of a long-standing partnership between principal and authorised dealer partner, RM1.1million was invested in the Cycle & Carriage CV Centre. This comes as Mercedes-Benz Malaysia and Cycle & Carriage Bintang continue expanding customer touchpoints by delivering the highest quality of commercial vehicles, dependable service quality and extensive after-sales expertise for the northern region of Peninsular Malaysia.
A full-fledged 3S centre, the Cycle & Carriage CV Centre is managed by personnel well-versed in sales, technical services and spare parts for Mercedes-Benz and FUSO vehicles. The CV centre is able to display eight commercial vehicles complete with open-air canopy concept and a customer lounge for more personalised customer service. Equipped with four work bays, a full length work pit and a dedicated engine repair area, the CV centre is able to service up to 43 Mercedes-Benz and FUSO commercial vehicles a month.
Speaking at the official launch, Cycle & Carriage Bintang Berhad CEO, Mr Wilfrid Foo, said, “Today, we are moving forward to a very interesting time ahead of us. This dedicated Commercial Vehicle Centre in Gopeng, is the first for Cycle & Carriage to support our three other shared commercial and passenger car centres in Bukit Tengah, Batu Caves and Johor Bahru. This particular commercial vehicles workshop is designed and built with our customer’s comfort and care in mind. While our certified skilful technicians work on your prime movers and trucks, we will also take care of the drivers who bring the vehicles in.”
With a built-up area of 13,412 sq ft, Cycle & Carriage CV Centre provides driver amenities for greater convenience and comfort. “At this centre, we provide the appropriate space and infrastructure to support our customers’ commercial vehicle needs, which includes the drivers’ comfort, with great amenities like a reading area, prayer room, and rest rooms equipped with beds and recliners. we invested in These are features specifically with the commercial vehicle market segment in mind,” Foo explained
“Today’s celebration is also significant as we officially signed the sales and service agreement for the FUSO brand. This is a new business development that would also enable us to serve more FUSO commercial vehicles moving forward,“ he added.
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For shorter turn-around time for commercial vehicle inspection, the CV Centre is strategically situated near PUSPAKOM to reduce the customer waiting period of their vehicles. As the largest and oldest Mercedes-Benz authorised dealership in the country, Cycle & Carriage Bintang has presence in 13 locations nationwide. Today, the Cycle & Carriage CV Centre is its first dedicated outlet for Mercedes-Benz and FUSO commercial vehicles only.
During the same event, Cycle & Carriage Berhad also marked the delivery of a Mercedes-Benz Actros prime mover each to Chuan City Enterprise Sdn Bhd and Pek Ong and Sons Nurseries Sdn Bhd. Both companies are new customers to Cycle & Carriage Bintang. It was the first Mercedes-Benz Actros purchase for Chuan City Enterprise Sdn Bhd, and the second for Pek Ong and Sons Nurseries Sdn Bhd.
The Cycle & Carriage CV Centre is located at 23 (Lot 213087) Jalan Industri 3/1, Kawasan Perindustrian Gopeng, 31600 Gopeng, Perak Darul Ridzuan, Tel: 05-3541819 / 05-3541280.
For more information, visit www.ccb.mercedes-benz.com.my
